Position Details

Position Information

Recruitment/Posting Title	Assistant Director of Operations
Job Category	Staff & Executive - Financial Aid
Department	Dir Financial Aid
Overview
Posting Summary	Rutgers, The State University of New Jersey, is seeking an Assistant Director of Operations for University Enrollment Services. Reporting directly to the Associate University Director of Operations, the Assistant Director of Operations will assist in the management of the daily operations of the Enrollment Services Offices to support the University processing operations ensuring the professional, efficient and compliant processing of student admissions applications, financial aid and registration records. Among the key duties of this position are the following: Serves as a primary supervisor of the University Enrollment Services Technicians, ensuring student centered processing service is meeting the needs of all student populations. Responsible for continually monitoring all incoming and outgoing federal applicant records a related report for data integrity; correct any data errors and expedite the processing of the data. Responsible for the production of all University diplomas and will work closely with the Office of Institutional Research and OIT on the production of all published institutional enrollment reports.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement
FLSA	Exempt
Grade	07
Position Salary
Annual Minimum Salary	77430.000
Annual Mid Range Salary	96515.500
Annual Maximum Salary	115601.000
Standard Hours	37.50
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor’s Degree from an accredited college. Five (5) years of experience in at least one area of Enrollment Services in higher education.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Excellent oral and written communication skills. Excellent analytical and interpersonal skills. In addition, the following abilities are necessary: manage change; foster improvement through innovation; effectively communicate with users, management, and colleagues; prioritize; and manage and perform numerous and diversified requests with limited assistance in a demanding, fast-paced, and multi-tasked environment. Individual should be highly motivated and imaginative, with the ability to handle considerable and varied responsibilities; should be patient, tactful, courteous, and possess excellent communication skills.
Preferred Qualifications	At least 4 years working experience in a related processing environment at a major institution of Higher Education. Financial Aid experience. Knowledge of Microsoft Office (Word, Excel, PowerPoint and Access), Department of Ed Software products, COD, NSLDS, SAIG, FAMS and Banner. Also, ELM, OSPF, SalesForce Case Management. Occasional public speaking.
Equipment Utilized
Physical Demands and Work Environment
Special Conditions

Posting Details

Posting Number	23ST1421
Posting Open Date	05/26/2023
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Busch (RU-New Brunswick)
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement