Department Operations Coordinator

Johns Hopkins Applied Physics Lab

Job Description


Are you a self-starter who is always looking for ways to do things better or more efficiently?

Do you have experience in promoting the overall employee experience and engagement?

Do you enjoy tracking projects to completion?

Most of all, do you enjoy working with creative teams of communications and design professionals?

If so, we could make a great team!

Our Communications Department is seeking a Department Operations Coordinator to support our department operations, including staff experience, physical space, and cultivate an environment (physical and virtual) that promotes connection, efficiency and productivity. The communications department are approximately one hundred forty staff who are responsible for visual and communications products that range from classified technical papers to the design of conceptual displays and beyond. †Itís a vibrant team of creatives who must be agile and responsive to the many needs of the Lab.

As a Department Operations CoordinatorÖ

  • Your primary responsibility will be acting as the project coordinator and execute COMMs Department initiatives.
  • You will work closely with the Communications Business Operations office and the department Senior Leadership Team to ensure an exceptional overall staff experience and improve business functionality.
  • You will work closely with the COMM Business Operations Team and the Technology Manager and will manage the COMM software.
  • You will monitor the COMM training requests and work closely with the Group Admin assistants processing the new requests.
  • You will lead the New Staff Orientation Program (NSOP) and ensure the new hire process is a seamless experience during the first two weeks at APL.
  • You will be responsible for the coordination of the COMM recognition program.
  • You will manage the enterprise unassigned space including hotel spaces, agile workspaces, and others.
  • You will be responsible for maintaining COMM enterprise tools
  • You will identify problems, provide solutions and improve processes and procedures.
  • You will work with the Senior Leadership Team to develop a highly engaging culture that is responsive to the needs of our creative staff.
  • You will use APL systems and business knowledge to proactively find agile solutions and processes.
  • You will partner with communications leaders to promote collaboration and improved staff productivity and effectiveness across the department.
  • Other duties as assigned.


You meet our minimum qualifications for the job if you...

  • Have a Bachelor's degree in a Business area, Industrial Engineering, or another related discipline or 4 or more years of relevant experience in the areas of business operations and staff experience
  • 2+ years of experience†in coordinating and leading initiatives
  • Have the proven ability to be a self-starter with a high level of initiative and ability to effectively communicate with internal and external customers.
  • Prior experience within workplace engagement
  • Have a demonstrated record of taking initiative and willingness to project a positive work attitude.
  • Possess the ability to develop and assess alternative approaches and to solve routine problems in a different, more efficient way.
  • Have the capacity to organize and reprioritize work assignments to meet evolving needs.
  • Have excellent interpersonal and organizational skills.
  • Have demonstrated communication skills (written and verbal) and excellent proofreading skills.
  • Discretion in handling sensitive personnel and organizational information.
  • Are skilled in the use of desktop computer applications, including but not limited to Outlook, Word, PowerPoint, Excel, Asana, and Slack, Power Bi.
  • Are able to obtain Secret level security clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.

Why work at APL?

The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nationís most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates.

At APL, we celebrate our differences and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APLís campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at†http://www.jhuapl.edu/careers.

About Us

APL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law.

APL is committed to promoting an innovative environment that embraces diversity, encourages creativity, and supports inclusion of new ideas. In doing so, we are committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu. Only by ensuring that everyoneís voice is heard are we empowered to be bold, do great things, and make the world a better place.

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