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Communications Officer/Dispatcher
Job Description
Job Title
Communications Officer/DispatcherJob Description
This position offers the ability to have a lasting impact on the University of Notre Dame. Helping to promote a safe environment allows the University to be at it’s very best – where students, faculty, staff, and visitors can learn, teach, work perform research, celebrate their faith and foster community. Do you like to be challenged? Do you have a desire to interact with a diverse and innovative group of people on a regular basis? Would you like to work for a mission-based organization that positively impacts the world through the students it educates and the research it conducts? The University of Notre Dame has an exciting opportunity for a Communications Officer (Dispatcher) in the Notre Dame Police Department.
The Campus of the University of Notre Dame is comparable to a small town – offering everything from police services, fire protection, shopping, and world-class entertainment. Working in the Communication Center for the University merges the responsibilities of a municipal emergency dispatch center with the high degree of customer service needed in a collegiate setting. A Communications Officer is an integral part of the Campus Safety Division throughout the year, as well as during home football games and other sporting events, commencement, summer sports camps, concerts, and a variety of events and activities in between. This requires working in unison with the numerous divisions across campus to facilitate responses for Police, Fire, Risk Management, and any other needed services that support the safety of our community.
The Communications Officer utilizes a computer aided dispatch system to track all calls for service. Administrative phone lines, emergency phone lines, closed-circuit television, and various alarm systems are some of the tools that are utilized in day to day operations. This position requires the ability to multitask while working in close proximity to other team members, and a drive to provide the highest level of customer service. Other qualities that will make you successful as a Communications Officer include :
The Campus of the University of Notre Dame is comparable to a small town – offering everything from police services, fire protection, shopping, and world-class entertainment. Working in the Communication Center for the University merges the responsibilities of a municipal emergency dispatch center with the high degree of customer service needed in a collegiate setting. A Communications Officer is an integral part of the Campus Safety Division throughout the year, as well as during home football games and other sporting events, commencement, summer sports camps, concerts, and a variety of events and activities in between. This requires working in unison with the numerous divisions across campus to facilitate responses for Police, Fire, Risk Management, and any other needed services that support the safety of our community.
The Communications Officer utilizes a computer aided dispatch system to track all calls for service. Administrative phone lines, emergency phone lines, closed-circuit television, and various alarm systems are some of the tools that are utilized in day to day operations. This position requires the ability to multitask while working in close proximity to other team members, and a drive to provide the highest level of customer service. Other qualities that will make you successful as a Communications Officer include :
- Commitment to diversity and inclusion
- Compassionate leadership
- Desire to build strong relationships
- Curiosity to help find solutions
- Effective communicator
- Operational excellence
- Accountability
Minimum Qualifications
High School Diploma or GED, the ability to communicate effectively both in writing and verbally with a diverse population, and the ability to handle stressful situations while maintaining excellent customer service. Must be able to pass a multi-tasking exam earning at least a 70% score. Must obtain IDACS and Priority Dispatch certifications within one year of employment.
Preferred Qualifications
Prefer one to two years minimum experience in a multi-discipline Emergency Dispatch Center, full operator certification in the Indiana Data and Communications System (IDACS), and certification in Priority Dispatch as an EFD, EMD, and/or EPD. Prefer IAED Member.
Department
Police (14005)Department Website
www.police.nd.eduFamily / Sub-Family
Env & Safety / DispatchCareer Stream/Level
NIC 2 CoordinatorDepartment Hiring Pay Range
$20.60/hour minimumPay ID
Bi-WeeklyFLSA Status
S3 - FT Non-exempt HourlyJob Category
Service/MaintenanceJob Type
Full-timeSchedule: Days of Week & Hours
Night Shift (subject to change pending shift bids)
Four 10-hour days on, 3 days off rotating schedule with every other weekend off
Bi-Weekly pay dates
Four 10-hour days on, 3 days off rotating schedule with every other weekend off
Bi-Weekly pay dates
Schedule: Hours/Week
40Schedule: # of months
12Job Posting Date (Campus)
05/08/2023Job Posting Date (Public)
05/08/2023Job Closing Date
06/05/2023Posting Type
Open To All ApplicantsPosting Number
S23987Quick Link for Internal Postings
https://jobs.nd.edu/postings/30614*Please mention you saw this ad on AcademicJobs.*