Recruit dual credit students and work with them to complete enrollment requirements and obtain needed information in order to register successfully. Navigate roster of dual credit students through all aspects of application, enrollment, and registration with enthusiasm, exceptional communication, engagement, outreach and attention to detail. Coordinate with secondary school personnel to provide for recruitment, application and enrollment assistance, and transition support.

Bachelor’s degree or Associate’s degree with a minimum of 2 years’ experience in an educational setting
Demonstrated understanding of and commitment to the College’s mission and the needs of students, and a passion for helping students realize their educational goals
Demonstrated ability to use technology in the application and enrollment navigation process
Detail-oriented and organized
Strong interpersonal, written, and oral communication skills
Demonstrated ability to manage time effectively with multiple priorities
Ability to work evenings and weekends as business needs dictate
Excellent record-keeping skills
Ability to take feedback from manager through coaching sessions then generate positive results
Exemplary computer proficiency including email, internet, and Microsoft Office Suite
Strong public relations skills, including excellent presentation skills
Energetic and enthusiastic
Customer-service oriented
Must possess a valid Texas Driver License, good driving record, and be insurable on Midland College’s insurance policy

Prior experience working in an educational setting
General knowledge of Midland College’s application and enrollment processes
Previous higher education student services experience and/or case management experience
Bilingual language skills

Employ technology and strategies to help dual credit students navigate through the enrollment and registration process
Work with the Assistant Director and ISD personnel to develop strategic outreach and follow-up plans for dual credit students
Contact dual credit students to complete admissions and enrollment requirements
Ensure students have a plan to pay
Track and monitor student progress on roster via case management
Follow communication plan to keep student momentum moving, assisting students as needed to overcome enrollment obstacles
Provide timely responses to emails and phone calls
Clearly communicate enrollment requirements and refer to resources as needed to ensure student success
Maintain a demeanor of service, professionalism, and positivity at all times
Strive to meet enrollment goals and transition rates
Utilize mass communication (SMS texting programs, email, and phone)
Participate and contribute to a creative, dynamic, and productive team culture that delivers excellent customer service and personal attention to students, parents, and other stakeholders
Develop and conduct programs and workshops to assist students and parents through the enrollment and registration process
Participate in professional development appropriate to the functions of the position and professional interests
Support the mission, vision, and values of the College and attend College events and meetings
Develop and demonstrate competence in the following areas:
o ApplyTexas application
o Bacterial meningitis requirements
o Texas Success Initiative (TSI) requirement
o Engagement
o Interpersonal skills
o Be well informed on all MC dual credit programs and offerings
o Develop, implement and evaluate transition strategies for dual credit high school graduates
Establish and maintain relationships with area school districts; foster strong relationships between the college and area high school counselors
Other duties as assigned

Frequently moves equipment or paperwork weighing up to 25 pounds
Must be able to remain in a stationary position 50% of the time 
Use of manual dexterity 
Repetitive use of a keyboard at a workstation 
The person in this position frequently communicates with others; must be able to exchange accurate information 
The person in this position needs to occasionally move from office to other locations on or off campus 
Office setting 
Duties indoors and some outdoors
Ability to work extended hours and attend Midland College or community events 
Travel for training, meetings, and events both in and out of town may be required

All Midland College positions are security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. An employment offer is contingent on completion of a satisfactory criminal background investigation.

All documents must be electronically submitted through the Midland College Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Documents that must be submitted online: Completed online application, resume, and transcripts. Unofficial transcripts will be accepted with application. NOTE: Official transcripts sent directly from the institution(s) attended to Midland College Human Resources are required within 30 days of hire.

If a specified closing date is not listed on the posting, there is a required minimum posting period of five business days.

In its efforts to promote nondiscrimination and as required by law, Midland College does not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, military status, genetic information, or on any other basis prohibited by law. Additionally, the College does not discriminate against an employee or applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminatory employment practice. Employment decisions will be made on the basis of each applicant’s job qualifications, experience, and abilities.