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Program Manager, Student Success & Retention
Full Job Description
Under direction of the Programs Director or assigned supervisor, the Program Manager is responsible for managing assigned program activities associated with maintaining quality academic and student services programs.
Key accountabilities include:
Data collection/review and reporting.
Implements intervention strategies for students placed on academic probation, progress probation, and disqualification.
Independently assesses student needs using performance related instruments and personal interviews.
Facilitate college success workshops and other retention activities.
Develops appropriate interventions; works with Educational Advisors, Counselors, Instructional Faculty, Student Health and Wellness Center, Tutoring, as well as with other departments and services on campus, such as the Veterans’ Center, Disables Student Programs and Services to identify students in need of academic support; and coordinates special activities and workshops as needed.
- Implement comprehensive activities to systematically advise, counsel, motivate and assist in the retention of students.
1. Manage the implementation of multiple project activities to meet or exceed assigned program(s) expectations.
2. Manage and monitor budgets to ensure compliance with regulations and/or directives from program agencies and cooperative educational partners.
3. Assist in preparation and administration of budget, control and authorize expenditures, approve invoices for payment, and respond to budget inquiries from college staff.
4. Supervise and coordinate department planning and operations; personnel supervision, including development and evaluation of all support staff.
5. Coordinate the release of project information and outreach activities to familiarize students with the services and programs of the college.
6. Develop and implement methods to identify and serve students who meet project guidelines, assessing their needs and providing programming to address those needs.
7. Participate in meetings and conferences related to programs within the assigned area; disseminate information, coordinate projects and implement procedural changes; follow up on action items, and develop program reports as needed.
8. Market the College and assigned program(s) to the College community and the general public.
9. Perform related duties as assigned.
- Bachelor’s degree required.
- Two years of experience related to area of assignment.
- Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds of community college students and employees.
- Student services available at the college.
- Modern office procedures, methods and computer equipment.
- Principles and procedures of financial record-keeping and reporting.
- Pertinent federal, state and local laws, codes and regulations related to the assigned special programs processes.
- Principles of public speaking.
- Record-keeping and report preparation methods.
- Principles of providing work direction and guidance to others.
- Correct English usage, spelling, grammar and punctuation.
- Evaluate and implement project goals.
- Communicate information to individuals and groups.
- Interpret and apply the policies and procedures of the college and the project initiatives.
- Interact with and motivate others.
- Maintain records and prepare reports.
- Prepare and monitor budgets.
- Supervise and provide work direction and guidance to assigned staff.
- Understand and follow oral and written instructions.
- Communicate effectively both orally and in writing.
- Establish and maintain cooperative and effective working relationships with others.
- Collaborate with college personnel and key project staff to track program effectiveness based on evidenced based milestones for student success.
- Develop and facilitate orientations, seminars, and workshops designed to familiarize students, faculty, and staff with assigned special programs opportunities.
Completed application packet must include:
- Completed Online Application for Employment form
- Current resume
- Letter of interest (Cover Letter)
- Copy of legible transcripts, if applicable
- List of five (5) professional references – Listed on application form
It is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant.
Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application.
Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. EEO Plan 2021-2024
Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. Discrimination Free Work Environment
The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.
Kern Community College District provides a rich health and welfare benefits package to our full-time permanent employees, including Health, Dental, Vision, Life Insurance, and Long-term Disability. In addition to the above benefits, the District also offers a robust voluntary benefits selection.
Limited benefits and Affordable Care Act (ACA) benefits are offered to less than full-time and temporary employees.
For a detailed list of benefit eligibility please visit our Benefits Website
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