Job Description

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Job Summary

Primary Duties and Responsibilities

• Serves as a member of the student affairs team for the College; advises the Campus President on student success matters
• Works collaboratively with relevant members of the college’s leadership to foster and sustain a culture of student success
• Participates in leadership team meetings on assigned campuses
• Works collaboratively with the Campus President to establish and manage enrollment strategies for the College, to build and retain enrollment to fulfill College goals
• Develops effective strategies to improve the student learning environment while identifying key performance indicators for student success
• Ensures the Office of Student Affairs provides inclusive programs, services and experiences, and organizational design that deliver equitable access and outcomes
• Collaborates with the District Director of Student Affairs to ensure effective delivery of campus services, programs, and experiences
• Strategically uses data to comprehensively assess the overall performance of all services and programs that impact student learning and success
• Strategically reviews and evaluates data to assess enrollment trends, key student success performance indicators, and equity gaps
• Participates in the College’s strategic planning process and provides leadership for the implementation of the College’s strategic planning goals in the student affairs and academic support areas
• Serves on work teams and committees as necessary
• Collaborates regularly with academic affairs colleagues and other College stakeholders

• Supervises and evaluates the work of their direct and indirect reports
• Leads the budget planning process for the Student Affairs Division; ensures appropriate staffing and budget plans to ensure excellence and consistency of service across the College
• Develops recommendations for a college student affairs organizational structure, which embeds continuous quality improvement and leads the development of student learning outcomes for each program and service

• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute
• Supports the values of the College: diversity, teaching excellence, student success, innovation and creativity and service to the College
• Supports the mission, values and 3 goals and 8 principles of the College

Required Minimum Qualifications

• Master’s degree
• Five (5) years of administrative experience in Student Services and/or Student Development within an academic environment
• Three (3) years of experience supervising (e.g., managing, evaluating the performance of others)

Preferred Qualifications

• Doctorate degree
• Administrative experience in multiple areas of Student Services
• Developmental education, counseling, student services, and learning resources
• Demonstrated sensitivity, knowledge, and understanding of the diverse academic, socioeconomic, gender, cultural, disability, and ethnic backgrounds of the students we serve and sensitivity to historically underrepresented groups
• Proficient with data, technology, and knowledge of data analytics
• Demonstrated advocacy for and addressing the needs of the underprepared student
• Demonstrated support for faculty and staff development

Knowledge, Skills and Abilities

• Ability to work effectively in a collaborative environment and a setting that is diverse and urban
• Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
• Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
• Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables
• Ability to use computer applications and enterprise systems, including proficiency with word processing, spreadsheet, and presentation software
• Skilled in excellent customer service and interpersonal skills with diverse populations

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