How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this job. 

Please upload your cover letter/resume in a .pdf format to assure the document formatting is maintained.

Summary

The Department of Health Behavior and Health Education (HBHE) in the School of Public Health at the University of Michigan is one of the premier social and behavioral science departments in the country and the Academic Program Manager serves as a senior member of our administrative team. The Academic Program Manager acts as a strategic partner to the HBHE Department Administrator to manage and administer the academic processes for the department. The Academic Program Manager supervises a small group of professional staff members. They assure that the department has established processes and procedures to support the academic and programmatic mission. They partner with the faculty and staff leadership to be sure that needs are being met. They are the primary person responsible for graduate student financial support data, processing fellowship/awards, and monitors the multi-year financial support packages. An enthusiastic, welcoming, and cheerful personality is critical. We are seeking an experienced and dynamic staff member with a commitment to contributing to a diverse, equitable and inclusive environment for all members of our community.

About the Department: Driven by a shared passion for affecting lasting change, the faculty, students and staff of HBHE work in the pursuit of an equitable, healthy future for all. Turning theory and research into actionable practice, we develop interventions and innovations that promote health, prevent disease, and empower people to manage chronic illness and disabilities. Together, our academic community transforms the theoretical into actionable, the science into the social, applying our knowledge to eliminate health disparities and impact lives for the better.

What You'll Do

Direct Supervision, Delegation and Training (15%)

• Oversees daily operations of the Student Services Team
• Assigns and delegates work to the other student services personnel, ensuring work is accurate and timely.
• Leads the training of new team members and monitors their work as needed.
• Meets regularly with Student Services personnel and provides input for performance appraisals.

Program Management (30%)

• Works collaboratively with the Associate Chair & Department Administrator to engage best practices in student services throughout the department.
• Manages course offerings in conjunction with Associate Chair, including managing the course schedule, reviewing teaching evaluations, and reviewing program requirements.
• Consults with students, working to find solutions in instances of instructor conflicts, specialized program advising and student feedback on course(s).
• Manages GSI selection process and works with Department Administrator to post/advertise the position.
• Provides guidance to faculty, staff, and students on Department/School/Rackham/University policies and procedures, ensuring compliance. In addition, interprets and communicates updates in policy and guidelines to students, faculty, and staff.
• Maintains and analyzes data with a strategic view towards future offerings, and student needs.
• Leads support team in implementing new Departmental initiatives, which are designed to support students and faculty.
• Identifies gaps in programming and implements opportunities to enhance administration of didactic planning, for example, updating Department procedures for course planning, teaching assignments, handbooks.
• Recommends and implements recruitment strategies; ensures recruitment efforts through the School are in alignment with the Department.
• Manages and develops content for academic programs on the Department's website.
• Serve as a member of the Department's Curriculum Committee (MPH & PhD)

Internship and Alumni Relations (25%)

• Work closely with the MPH Curriculum Committee to implement committee-recommended designs and continuously improve the HBHE Internship and Applied Practice Experience (APEx) requirements and process.
• Ensure Department policies and processes align with University and School-wide requirements and legal considerations. Maintain knowledge of legal, IRB, International student Visa, and safety/travel issues among others impacting Experiential Learning
• Ensure processes and policies for the Internship and APEx are in alignment with accreditation requirements & create the most efficient pathway for HBHE students and faculty.
• Establish processes to ensure all students successfully complete Internship and APEx graduation requirements on time
• Collaborate with Faculty Lead of OFLP and MPH Curriculum Committee, keeping them informed of progress, successes, and challenges.
• Create and maintain partnerships with outside (public health practice/research/clinical) partners for student opportunities and course partnerships.
• Create and maintain partnerships with internal stakeholders with common goals- such as other SPH Departments, SPH Career Development, SPH Office of Public Health Practice, and other centers and initiatives like Ginsberg Center, etc.
• Engage alumni base of over 2,000 alumni to keep them informed of department initiatives, news and needs.
• Facilitate alumni feelings of connection, promote participation in department and school initiatives and events. Lead the HBHE Alumni Committee.
• Create opportunities for alumni to give their time and talent to the department and school.
• Connect students, faculty and staff with alumni or alumni information as needed

Academic Funding (20%)

• Oversees funding process for all students, tracks allocations, identifies and resolves potential shortfalls, etc.
• In consultation with Department Administrator, identifies available Department-wide funding and helps manage goals based on available funding.
• Communicate with faculty regarding student placement and process guidance on funding guidelines.
• Communicates funding determinations with students.

Admissions, Recruitment & Matriculation Management Oversight (10%)

• Serve as a member of the Department's Admissions Committee. (MPH & PhD)
• Liaisons with Rackham Graduate School and SPH Office of Academic Affairs.
• Informs and advises prospective students about programs, eligibility, entrance requirements, financial aid, etc.
• Leads Admitted Students Day, New Student Orientation, and Commencement Activities.
• Prepares materials, determining relevant presentations and organizing orientation week itineraries.
• Manages major recruitment events, communications, and prospective candidate visits.

Skills You Have

• A bachelor's degree or equivalent combination of education and experience is required. 
• At least 3 years of administrative support, preferably in a higher education setting.
• Reasonable knowledge of university policies, rules, and administrative procedures relating to student affairs is necessary. 
• Ability to work with and support diverse groups of students, faculty, and staff and to handle sensitive and confidential materials and situations.
• High level of proficiency with information technology applications including spreadsheets, word processing, and web management.
• Demonstrated high level of critical thinking, problem solving, and decision-making.
• Candidate must be a self-starter
• Must have excellent organizational skills and be able to set priorities and handle multiple assignments and deadlines
• Learn quickly and stay calm in the face of concurrent tasks and display excellent judgment while operating in a flexible and highly professional manner.
• Must be able to work successfully in a team environment as well as work independently with minimal supervision.
• A high degree of attention to detail and accuracy is a must.
• We are looking for someone who shows initiative; the desire to identify opportunities for changes to processes, procedures, and duties; and a willingness to assume additional responsibilities.
• The successful candidate will be required to occasionally flex their hours to attend evening and weekend events.

Desired Qualifications*

• Experience with any of the University's student services modules of M-Pathways. 
• Experience with project management and event coordination.
• Supervisory experience, either functional or administrative, is preferred.

Additional Information

• This is a hybrid position, although current work agreements are still evolving. After the orientation period is complete (estimated to be 6 weeks for current UM employees, 3 months for external hires), this candidate may be allowed to work from home two days a week, with the knowledge that some flexibility may be needed to accommodate event schedules.
• The target salary range for this position is $60,000-$70,000 full-time rate. The actual salary offered may be higher based on the qualifications and experience of the selected candidate.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.