Educational Programs and Services (EPS) is home to departments and programs that are central to the educational mission of the Stanford University School of Medicine.  We serve all populations of students and trainees who participate in the School's programs: Stanford MD, MS, MSPA, and PhD students; visiting MD students seeking clinical clerkships; postdoctoral scholars and medical fellows; and medical practitioners seeking further professional enrichment. Our goal is to provide a Stanford School of Medicine experience worthy of our students' and trainees' talents, aspirations, and dedication.

Department Information

The Center for Immersive and Simulation-based Learning (CISL) at the Stanford School of Medicine, and its 28,000 square foot Goodman Immersive Learning Center (ILC) in the Li Ka Shing Center for Learning and Knowledge (LKSC), is recognized as a world-leader in Immersive and Simulation-based Learning (ISL). For nearly 30 years, Stanford has been a pioneer in research, curriculum development, and instructor training in simulation in healthcare, through the work of Professor and current Associate Dean for ISL David Gaba MD and a host of other medical school faculty. The ILC offers various immersive learning experiences, including mannequin-based simulation, partial-task training, and standardized patient actors (who are trained to play the role of a patient with a specific medical complaint). The focus on medical education and lifelong learning is the driving force of the ILC. The use of the ILC continues to grow as more immersive activities are being developed for all learner populations, including medical and physician assistant students, residents, fellows, and experienced clinicians both from Stanford Medicine and from outside institutions.

Job Purpose

Under the direction of the Director of the Standardized Patient Program, the ILC Administrative Assistant (AA) assists with duties related to hiring, training compliance, and payroll of Standardized Patients, along with supporting the activities of CISL. Under the direction of the Director of Operations, the ILC AA assists with duties related to CISL operations, including supplies/equipment tracking, event signage, and maintaining the departmental administrative wiki pages. The ILC AA is also responsible for providing direct support for the two Associate Deans of Immersive and Simulation-based Learning.

The ILC AA knowledgeably promotes and supports the department’s activities/programs and handles a wide variety of internal and external communication in an environment of high customer service. The position requires multitask flexibility, strong detail orientation, problem-solving skills, excellent follow through, and the ability to work autonomously as well as interdependently and concurrently with many people, projects, and activities.

This 100% on-site position requires being located at the entrance of the ILC, greeting visitors, students, and faculty, and providing wayfinding for LKSC activities -- from the loading dock to the conference center.

Core Duties

?      As first point of contact to all visitors of the ILC, greet visitors with exceptional customer service. Provide general policy information and guidance to visitors inquiring about use of the ILC rooms and resources.

?      Post event information to digital display and post wayfinding signs daily; communicate with vendors for receipt of supplies/equipment.

?      Coordinate and handle logistics of CISL Team events.

?      Assist with annual CISL Symposium as requested.

?      Take minutes at weekly ILC Staff meetings and Operations meetings, and quarterly CISL Team meetings, and distribute to attendees. Maintain departmental administrative wiki pages.

?      Point-person for coordinating and scheduling numerous meetings and rooms, including staff meetings and multiple event consultation meetings.

?      Arrange travel for guest speakers.

?      Maintain and order office supplies and equipment. Maintain tracking sheets for staff computers and equipment warranties.

?      Secondary point of contact for general maintenance, health and safety, and other facility concerns within the ILC.

?      Maintain administrative process and policy documentation on departmental administrative wiki.

?      Instruct backup contingents of policies, processes, and status of current projects.

?      Assist with hiring for Standardized Patient contingent employees (SPs), including I9s and other required paperwork.

?      Process payroll for SPs, which includes maintaining list of multiple jobs and payrates, maintaining SP records in FileMaker database, entering timecards in Axess, obtaining electronic signatures from SPs, and uploading payroll documentation.

?      Purchase parking permits for SPs for onsite events and be their point of contact for arrival and check-in.

?      Assist with ensuring SP compliance with required trainings.

?      Maintain checkout process for ILC master key.

?      Direct support as needed for the two Associate Deans of Immersive and Simulation-based Learning.

Education & Experience (Required)

High school diploma and three years of administrative experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities (Required)

?      Proficient computer skills and demonstrated experience with office software and email applications.

?      Demonstrated success in following through and completing routine tasks.

?      Strong organizational skills and attention to detail.

?      Strong verbal and written communication skills.

?      Excellent customer service and interpersonal skills.

?      Ability to prioritize and multi-task.

Desired Qualifications

?     Ability to proactively develop, document, and communicate administrative processes where needed.

Physical Requirements

?      Constantly perform desk-based computer tasks.

?      Frequently sitting.

?      Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.

?      Rarely twist/bend/stoop/squat, kneel/crawl.

Work Standards

?      Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

?      Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

?      Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu .

The expected pay range for this position is $58,000 to $73,500 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

?      Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

?      A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

?      A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

?      Discovery and fun. Stroll through historic sculptures, trails, and museums.

?      Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Please note: Visa sponsorship is not available for this position.  All candidates must be eligible to work and live in the U.S.