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Part Time Employee Relations Investigator, Human Resources

Mercer County Community College

Job Description

The part time Employee Relations Investigator role reports directly to the Executive Director of Human Resources and conducts investigations into employee relations matters for the College. This position will partner closely with HR leadership, the Director of Diversity, Equity and Inclusion and College leadership and other areas of the institution to ensure a prompt and thorough investigation of all Employee Relations complaints. The position performs duties at both campuses, located in West Windsor Campus (WWC) and Trenton campus (JKC).

ESSENTIAL DUTIES AND RESPONSIBILITIES
(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.)


  • The primary function of this position will be intake, facilitation, tracking of information related to employee relations investigations
  • Mitigates risk to the College by researching and conducting employee relations investigations
  • Conducts thorough and timely investigations into discrimination, harassment, retaliation and other allegations of unfair treatment based on legally protected categories or as otherwise indicated in Mercer County Community College policies
  • Demonstrates knowledge and understanding of the application of EEO and affirmative action laws, regulations, concepts, and practices
  • Prepares written reports and summary of findings, with supporting documentation, that are fair and impartial, represents the facts and determines whether the facts suggest an employee was subject to policy or legal violation
  • Demonstrates sound judgment in safeguarding confidential and sensitive information
  • Provides and reviews investigation findings to relevant stakeholders including employee relations colleagues, HR leadership and counsel
  • Works collaboratively with HR team to identify development opportunities in the areas of conflict resolution and employee engagement
  • Ability to interpret and utilize union contracts; particularly as they apply to grievance related investigations
  • Identify and incorporate best practices related to employee relations and investigations.
  • Timely communication with staff and leadership to support college community and bring investigations to closure
  • Enters documentation in relevant systems, updates and verifies information and generates accurate reports
  • Adheres to laws governing employee relations and applicable MCCC policies and procedures, at all times
  • Performs other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES
  • Must demonstrate the ability to maintain strict confidentiality regarding sensitive information, data protection and safeguarding electronic documents
  • Understanding and use of best practices, legislation and MCCC policy/procedure as it relates to conducting investigations
  • Ability to establish timelines and adhere to deadlines
  • Use of personal computer and Cloud based document sharing
  • Document retention and reporting principles
  • Interpreting and applying applicable laws, codes, regulations and standards
  • Standard practices, methods and materials of assigned work
  • Applicable federal, state and local laws, codes, regulations
  • Exceptional communication and customer service skills
  • Attention to detail in written and oral communication

 

 

Required Qualifications

 

  • Bachelor’s Degree in legal, human resources or related competency
  • Three (3) years of experience conducting workplace, EEO, employment and labor, discrimination, harassment and other legal or policy violations
  • Understanding of policies, procedures, and federal legislation related to employment practices; including but not limited to Title VI, Title VII, Title IX, ADA, FMLA, DOL regulations, EEO compliance and related employment laws
  • Experience preparing written reports and summaries of findings related to human resource, EEO, or personnel matters
  • Ability to follow instructions and complete investigations in a timely manner
  • Ability to conduct investigations and report findings both written and verbally
  • Demonstrated ability to maintain strict confidentiality

 

Preferred Qualifications, Knowledge and Skills

 

  • Master’s degree or Juris Doctorate law degree, or advanced degree
  • Experience in Human Resources in the area of employee relations or complex administrative role at a College or University
  • Demonstrated ability to effectively organize and manage a high-volume workload
  • Ability to think strategically and critically when conducting investigations and reporting findings
  • Title IX and/or Title VII Investigator Certification
  • Excellent oral and written skills, including the ability to successfully communicate with managers, leaders, and employees at all levels

 

Core Competencies

Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Building Partnerships – Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.

Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.

Diversity & Inclusion – Working with situations involving different cultures/languages and responding to the ambiguity of unexpected/unfamiliar approaches.

Facilitating Change – Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace.

Formal Presentation – Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.

Gaining Commitment – Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved.

Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.

Managing Conflict – Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Negotiation – Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties.

Stress Tolerance – Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

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