About Texas Children's Hospital

Texas Children's first health care location in Austin, Texas Children's Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 10 Texas Children's Pediatric primary care practices in the greater Austin area bringing world-class pediatric services to children and their families. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services, including allergy and immunology, cardiology, ophthalmology, rheumatology, pulmonology, neurology, and more. Texas Children's also plans to build a 360,000-square-foot freestanding hospital for children and women, set to open in 2024.

Our thoughtful expansion into Austin will help support a pediatric population of more than half a million and keep kids healthy and happy from birth to adulthood.

To join our community of more than 14,000 dedicated team members, visit texaschildrenspeople.org . You can also learn more about our amazing culture at infinitepassion.org .

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Summary:

We are searching for a Business Systems Analyst I - someone who works well in a fast-paced setting. In this position, you will develop clinical/business solutions by investigating processes to understand data and communications flow with individual tasks and transactions and to manage the ongoing maintenance of applications. This role will investigate processes to meet end-user needs within Texas Children's. Additionally, provide financial systems support, coordinate system upgrades, and provide other system support for Texas Children's. TCP/TCUC role may require evening/weekend work as well as travel to practices sites, including but may not be limited to travel within Houston and Austin

Think you've got what it takes?

Job Duties & Responsibilities

Collaborates with internal core stakeholders to identify system issues and process needs, and ensures EMR and other systems are being optimized

• Assists users in determining specific requirements to increase system effectiveness
• Analyze and evaluate existing and /or proposed systems
• Document the current state into future states of clinical/business processes
• Assists in vendor analysis and selection
• Investigate alternative solutions including feasibility studies using results from vendor analysis/evaluations
• Uses data to identify trends, patterns, and opportunities for the business/clinical operations
• Engages users in analysis and evaluation of functional models and prototypes; identifies dependencies

Supports continued system maintenance and optimization

• Provides input to project upgrades and optimization
• Develops, schedules, and facilitates test plans for hardware, network, integration, user acceptance, and parallel usage for end-users
• Updates/develop downtime procedures for end-users
• Develops training programs and materials/documentation for all user types
• Reviews and tests systems for conformance to functional and performance requirements
• Identifies the impacts and dependencies for optimization and upgrades
• Demonstrates efficiencies of the new system and provides feedback to teams
• Analyzes impact on users and determines if additional training is required

Analyze system problems and modifications

• Analyzes the use of existing systems to identify and resolve problems
• Evaluates business procedures and problems for process improvement
• Recommends modifications to application design or current procedures to maximize advantages of existing resources
• Assists users to resolve problems with application use
• Documents issues, activities, and solutions employing standard methodology and utilities

Coordinates training of systems

• Develops and maintains training materials and training environment for systems training
• Assists with upgrade testing
• Analyzes impact on users and determine if additional training is required
• Communicates with vendors to address problems and resolutions
• Schedules sessions with users to view new systems and upgrades
• Assists with the development and training of new hires and existing employees

Skills & Requirements

• Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children's unless approved for a medical or religious exemption.
• Required H.S. Diploma or GED. Preferred Bachelor's Degree in computer science, business administration, healthcare administration, or nursing
• 2 years' experience in information systems