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Program Support Assistant
Job Description
Operating Title
Program Support AssistantLong Classification Title
Program Support AssistantCampus Location
PlymouthDepartment
PSU Center for Student SuccessSummary of Position
Under general supervision of the Director of Career Development and Assistant Director of Advising, this position provides administrative support in a compassionate and positive setting for the Academic and Career Advising Center at Plymouth State University. This role provides office operational and logistics to support students, faculty, staff, parents, employers, and others contacting the center. Core responsibility areas include coordination of front desk operations and communication needs, program and project logistics, technology and data management, and co-supervision of student workers. This position collaborates with other members of the center and campus to support ongoing initiatives projects and programs.
Acceptable minimum level of education
HS or equivalentAcceptable minimum years of experience
5-7 yearsPosting Number
PS3936FY22Other minimum qualifications
- High school graduation and five years of related experience involving progressively responsible duties requiring discretion and independent judgment or Associate’s Degree and three years of related experiences or a combination of higher education and related experience equal to five years.
- Interpersonal skills to establish and maintain effective working relationships with faculty, staff, students, employers, parents, and the general public.
- Ability to deal with people from a wide variety of backgrounds daily.
- Strong organizational skills and effective oral and written communication skills.
- Technical skills required include familiarity with MS Office (especially SharePoint, Teams, Word, Access, and Excel), Adobe, and equipment such as scanners, copiers, projectors, etc.
Additional Preferred Qualifications
- Previous office management experience
- Experience working within higher education
- Supervisory experience
- Experience working within a career services and/or academic advising environment
- Associate’s degree or higher within a related field
- Experience with budget management
- Strong computer skills including MS Office suite (Access, SharePoint & Excel) website maintenance, financial software, and databases
- Understanding of Banner, Handshake and Navigate or similar software platforms
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting
https://jobs.usnh.edu/postings/55036Percent Time Information (FTE)
1.00Grade
10EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond.
Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students.
Our Integrated Cluster Learning Model amplifies the educational experience and strengthens the institution’s legacy of interdisciplinary study and applied experiential learning. PSU students will work in teams with faculty and partners within 7 Integrated Clusters of degree programs: Exploration and Discovery; Innovation and Entrepreneurship; Arts and Technologies; Health and Human Enrichment; Justice and Security; Education, Democracy and Social Change; and Tourism, Environment and Sustainable Development. Now is an exciting time to join Plymouth State and help shape our new kind of university and ultimately tomorrow’s leaders.
Surrounded by lakes and mountains, PSU’s 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.
Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students.
Our Integrated Cluster Learning Model amplifies the educational experience and strengthens the institution’s legacy of interdisciplinary study and applied experiential learning. PSU students will work in teams with faculty and partners within 7 Integrated Clusters of degree programs: Exploration and Discovery; Innovation and Entrepreneurship; Arts and Technologies; Health and Human Enrichment; Justice and Security; Education, Democracy and Social Change; and Tourism, Environment and Sustainable Development. Now is an exciting time to join Plymouth State and help shape our new kind of university and ultimately tomorrow’s leaders.
Surrounded by lakes and mountains, PSU’s 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.
Posting Date
04/05/2023Open Until Filled
YesPosting Open to Internal Candidates Only?
NoInterested Internal Candidates Exist?
NoJob Category
Hourly Staff (Non-Exempt)Appointment Type
RegularDrivers License and Physical Requirements. Please check all items that apply.
None applicableDuty/Responsibility
Maintain front desk office operations for the Academic and Career Advising Center including tasks such as phone and email management, filing, copying, basic financial record keeping, grant support assistance, job approvals, advisor assignments and other related administrative tasks and other related administrative tasks, assist in ongoing special projects support for the Academic Career Advising Center team members.
Duty/Responsibility
Serve as first point of contact from front reception and welcome area; be inviting for students, faculty, staff and the general public. Answer and triage questions, assist in appointment scheduling and direct guests to appropriate resources.
Duty/Responsibility
Provide programmatic and event support including room reservations, catering requests, event setup, communication management and other logistic needs.
Duty/Responsibility
Support needs for data requests, organization and reporting tracking for programming, advising and engagement metrics.
Duty/Responsibility
Co-supervise student workers; the center has 6 – 8 students with a goal to advance them professionally and provide a high-quality standard of performance.
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