Health Service Social Worker

University of Michigan

Job Description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.


Department Summary

The University of Michigan (UM) University Health Service (UHS), a unit of Student Life, is a large ambulatory, multispecialty health clinic that serves a large and diverse student body of more than 45,000 students, as well as UM faculty and staff. UHS provides clinical services throughout its primary care and specialty clinics, as well as health and wellness education and promotion. UHS is committed to promoting and protecting the health of students and other members of the University community so that they achieve their educational and personal goals. Through our programs, services and partnerships, we foster lifelong learning in support of individuals' becoming active participants in their health and wellness.

Job Summary

UHS is currently seeking a social worker to assist patients seeking services at UHS. Serving as a clinical liaison between UHS Primary Care, UHS Psychiatry, and outside mental health providers, the social worker bridges gaps in the mental health system of care through ongoing assessment, short-term bridge counseling, proactive outreach, consultations with other providers, connection to resources, and follow-up. The social worker additionally supports patients with management of medical needs. The position will complement the current cohort of three additional mental health case managers.


Patient Care Coordination (90%)

Assist primary care patients with management of medical and mental health needs. In collaboration with patients and clinicians, facilitate access to transportation, home health care, and durable medical equipment. Conduct bio-psychosocial assessments and bridging appointments focused on new diagnoses, barriers to care, cultural factors, and treatment plan adherence. Connect patients to available resources that support optimal disease management/recovery. Interact with campus liaisons in Dean of Students; Environmental, Health & Safety; Athletics; Housing; and Dining in infectious disease outbreak setting. 50%

Assist UHS patients with management of mental health needs. Facilitate appropriate access to care and timely evaluation by primary care and/or psychiatry providers within UHS. Assess and support patients in crisis, including post-sexual assault. Provide short-term interventions such as motivational interviewing, dialectical behavior therapy ( DBT) skills training, Acceptance & Commitment Therapy, Behavioral Activation, and brief cognitive behavioral therapy (CBT). Facilitate referral to longer-term resources and to/from higher levels of care. 40%

Administrative and Liaison (10%)

Represent UHS in campus collaborative efforts.

Participate in benchmarking and quality improvement efforts surrounding primary care.

Supervise social work intern(s) in tandem with other social workers.

Required Qualifications*

  • Master’s degree in Clinical Social Work
  • Fully licensed in the state of Michigan

Desired Qualifications*

  • At least 2 years experience in direct contact with clients/patients and health care providers.
  • At least 2 years experience in a college student health center.
  • At least 2 years experience in ambulatory clinic primary care setting.
  • Experience working in a fast-paced medical setting.
  • Knowledge of Epic/MiChart electronic medical record system.
  • Knowledge of campus and local resources.
  • Experience with administrative duties such as developing and maintaining a tracking database, and report writing.
  • Experience with sexual health concerns.
  • Bi-lingual or multi-lingual skills.

Additional Information

Position Criteria:

  • Demonstrated ability to work from a perspective of cultural humility with people from diverse populations (e.g. nationality, race, ethnicity, religion, gender identity, sexual orientation, ability, class, and other social identities).
  • Excellent interpersonal skills, including the demonstrated ability to develop strong relationships, positively represent UHS across diverse communities, and interact effectively with both health care and non-health care professionals.
  • Experience in motivational interviewing.
  • Excellent critical thinking and judgement.
  • Demonstrated excellent written and verbal communication and negotiation skills.
  • Knowledge of the importance of consent, confidentiality, patient autonomy, and client privacy.
  • Demonstrated ability to work independently and as a member of a team.
  • Knowledge and experiences with principles of trauma-informed care.
  • Demonstrated experience with risk assessment and safety planning.

Work schedule


Must be flexible and able to adapt to change in a fast-moving, intense work environment.

Ability to work a flexible schedule with variable weekday hours, potential to work some weekends.

Location: University Health Service, 207 Fletcher Street, Ann Arbor 48109.

Standards of practice for patient services offered by staff within this job family, have the potential to include care offered via telehealth.

Physical requirements

Ability to move through 4-story building as needed.

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.  

$59,500 - $64,900-Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this position.

Selected candidates whose start date is 4/1/23 or after, will not be eligible for the university salary/merit plan in 2023 unless otherwise notified.


Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Vaccine Requirements

COVID-19 vaccinations are required for all students, faculty and staff working in the following areas: Michigan Medicine including the Medical School, Dental School, University Health Service or the Mary A. Rackham Institute.  This includes those working remotely and temporary workers.   More information on this new policy is available on the U-M Health Response.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

*Please mention you saw this ad on AcademicJobs.*

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