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Student Counselor II

Job Description


Position Details


Position Information


Recruitment/Posting Title Student Counselor II
Job Category Staff & Executive
Department UG Educ & Student Success-Cmd
Overview
Rutgers University–Camden is a diverse, research-intensive campus of approximately 7,400 undergraduate and graduate students and 1,100 faculty and staff members located in Camden, N.J., directly across the Delaware River from Philadelphia. The campus thrives with a supportive culture that helps students achieve their goals and fosters collaboration among employees. The university is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for its Community Engagement classification. Washington Monthly magazine consistently ranks Rutgers University–Camden among its “Best Bang for the Buck” universities and best national research universities. Recently, Rutgers–Camden earned Carnegie classification as an R2 research university.
Posting Summary
The Student Success Coach (SSC) Office offers an academic support, skill-building, and mentoring program for incoming undergraduate students who are unaffiliated with other cohort groups on campus (EOF, TRiO, Honor’s College, International students). To promote a positive and successful learning experience and increase student retention, success, and completion, this office provides individual and group coaching, goal planning guidance, holistic support, educational workshops, and effective advocacy and referrals for problem resolution.
Under the supervision of the Assistant Director of the Student Success Coach Office, the Student Counselor II acts as a Student Success Coach (SSC) and serves as a primary point of contact for a caseload of assigned students and provides direct support services to participants with varying levels of academic and personal need. The SSC monitors progress toward degree completion, helps to identify, prevent, and alleviate barriers to success, assists in strengthening current skills, and ensures that personal and professional goals are established and attained. The SSC will utilize various methods, including appreciative advising methodology, positive psychology, and other coaching models to guide implementation of success strategies and initiatives to assist in the transition to/navigation of the university, and success throughout students’ undergraduate career. Effective collaboration amongst a network of campus units (Wellness Center, Learning Center, advising offices, Career Center, Financial Aid, Dean of Students, etc.) will be an integral part of the SSC responsibilities.
Position Status Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement.
The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2023. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu .
FLSA Nonexempt
Grade 04
Position Salary Starting salary will be commensurate with qualifications and experience, within university policy and salary schedules, as well as departmental budgets.
Annual Minimum Salary 51359.000
Annual Mid Range Salary 63909.500
Annual Maximum Salary 76460.000
Standard Hours 37.50
Union Description URA-AFT Administrative
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP

Qualifications


Minimum Education and Experience
Bachelor’s degree or an equivalent combination of education and/or experience and a minimum of three years of experience in advising, coaching, or mentoring diverse groups of college students.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
  • Ability and willingness to work collaboratively.
  • Working knowledge of student development theory, appreciative advising model, and other student-centered approaches.
  • Ability to motivate students toward success and achievement of goals.
  • Ability to process/analyze complex information and effectively communicate it to students, parents, and/or administrators.
  • Strong knowledge of student support programs and ability to make proper referrals based on comprehensive assessments.
  • Attention to detail and the ability to follow through with assisting students.
  • Strong organizational, interpersonal, and communication skills.
  • Ability to function in multi-campus and team environments.
  • Ability to use personal computer and other office equipment.
Preferred Qualifications
  • Master’s degree in education, counseling, social work, or related field preferred.
  • Experience using emerging technologies and social media to communicate to undergraduates preferred.

Equipment Utilized
  • MS Office, internet, computer competency in reading and evaluating spreadsheets, databases, student information systems, and other computer-based platforms including EAB and Qualtrics.
  • Incumbent may use social media tools to communicate with students and other constituents.
Physical Demands and Work Environment
Special Conditions

Posting Details


Posting Number 23ST0642
Posting Open Date 03/15/2023
Special Instructions to Applicants
Regional Campus Rutgers University-Camden
Home Location Campus Rutgers University-Camden
City Camden
State NJ
Location Details
Camden, NJ 08102

Pre-employment Screenings


All offers of employment are contingent upon successful completion of all pre-employment screenings.



Immunization Requirements


Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.



Affirmative Action/Equal Employment Opportunity Statement


It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement



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