Job Description

Operating Title

Long Classification Title

Campus Location

Department

Summary of Position

Additional Job Information

Posting Number

Other minimum qualifications

• High school graduation.
• 7-10 years of office support experience of increasing responsibility, Bachelor’s degree and three years of experience, or combination of experience, specialized training and higher education equal to seven years.
• Comprehensive knowledge of office procedures and practices.
• Ability to establish and maintain effective working relationships with faculty, staff, students and the general public.
• Ability to work effectively and efficiently, both independently and as a team player, in a fast-paced professional environment.
• Comprehensive computer skills, such as word processing, e-mail, internet, spreadsheets, database management, file management systems, and all current software applications.
• Effective written and oral communication skills.
• Adaptability, organizational and analytical skills and careful attention to detail.
• High degree of confidentiality, discretion, diplomacy and judgment. Tact and skill in dealing with others.
• Willing to learn new skills as required to meet the needs of the provost’s office.
• Ability to make independent decisions and exercise sound judgment during busy and stressful periods.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

Additional Preferred Qualifications

• Bachelor’s degree.
• Experience in the office of a chief administrative officer, preferably in an academic environment.
• Experience in higher education and familiarity with academic roles, rules, policies, procedures, and faculty issues.
• Advanced computer skills, including Salesforce, Adobe Acrobat, Qualtrics, Doodle poll, Box, Zoom, Teams, One Drive, Microsoft Office suite

Salary Information

Quicklink for Posting

Percent Time Information (FTE)

Grade

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Posting Date

Open Until Filled

Posting Open to Internal Candidates Only?

Interested Internal Candidates Exist?

Job Category

Appointment Type

Equipment/Instruments

Drivers License and Physical Requirements. Please check all items that apply.

Duty/Responsibility

• Schedule and monitor appointments for complex and changeable calendars
• Review, organize and prioritize incoming materials
• Track and prepare materials for university system and Board of Trustee meetings
• Advise senior staff in order to ensure timely adherence to work cycle flow of office by preparing materials and overseeing task completion
• Manage and track multiple types of approval processes required from provost and senior staff
• Serve as office superuser for PeopleAdmin, UNH’s hiring tool
• Review and authorize on behalf of administrators
• Maintain complex online filing system
• Create and maintain databases and spreadsheets
• Develop and improve office processes and systems
• Prioritize issues according to urgency and follow up on activities to ensure timely follow through and completion
• Make arrangements for travel, meetings and conferences
• Identify and reserve venues, organize catering and other logistics for events hosted by academic affairs
• Maintain inventory and supplies for the office
• Work on other projects as needed by the provost and provost’s senior staff

Duty/Responsibility

• Maintain confidentiality in communicating sensitive information and material
• Proactively create and prepare correspondence and materials for distribution according to regular deadlines
• Routinely prepare, review and communicate sensitive material to faculty, staff, Deans’ Council, Provost’s Council, finance directors and academic program directors
• Prepare, edit and send directed communications to large campus audiences
• Monitor the provost’s office email and respond or refer to others for response as necessary
• Refer and/or assist incoming calls, inquiries and concerns

Duty/Responsibility

• Serve as resource on academic policies and procedures for deans’ offices
• Perform a variety of daily tasks involving policy and procedures for the efficient operation of the office
• Monitor promotion and tenure process
• Review and prepare faculty promotion and tenure materials for approval and transmittal to trustees
• Manage processes and workflow for Faculty Development and Faculty Scholars programs
• Review and confirm approved budget/expenses for professorships
• Provide administrative support to various academic committees
• Support Emeriti and Retired Faculty Association
• Organize and assist with materials requesting applications for various programs through the provost’s office
• Perform other related duties as assigned

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