How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how you will align with your career aspirations and skills. Submit both a cover letter and resume as one file.

Competitive salary available based on qualifications, experience and education of the selected candidate.

Summary

Information and Technology Services (ITS) is looking for a Human Resources Business Partner, Senior to join the Administration Department within ITS.

The role will provide strategic and tactical management and Human Resource (HR) consulting to the assigned ITS groups.  Proactively update assigned groups within ITS on HR-related activities and initiatives. This position reports to the ITS Director of HR and Finance. 

Who We Are

Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community. For more information about ITS, visit: https://its.umich.edu/about

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off

• A retirement plan that provides two-for-one matching contributions with immediate vesting

• Many choices for comprehensive health insurance

• Life insurance

• Long-term disability coverage

• Flexible spending accounts for healthcare and dependent care expenses

• Dental and Vision Insurance

• Parental and Maternity Leave

Responsibilities*

Provide strategic HR support in employee relations, compliance, compensation, diversity, performance management, HR analysis, process redesign, succession planning, organizational development, and career development for the assigned groups within ITS and help accomplish the HR strategy for ITS.  Collaborate within the HR team and the assigned management teams to support and improve organizational effectiveness, achieve our goals, and ensure that processes are communicated and implemented.

As a member of the ITS HR team

• Manage projects and/or participate as a project member on university-wide HR initiatives.

• Be a Subject Matter Expert for the ITS HR group concerning compensation and preferably one (or both) of the following: organizational development and/or employee/labor relations.

• Help develop HR programs to support ongoing growth and capability.

• Stay informed about current trends and issues within HR to keep up-to-date support for customers.

• Investigate and resolve complex employee issues concerns including discrimination or harassment complaints.

• Collaborate with University partners for completion and/or resolution of matters,

As an HR Partner to the client group

Partner with functional managers and the Executive Director of Administration to assess client needs.  Use data points to identify the health of your client group. 

• Perform management and employee training for HR policies and processes.

• Respond to inquiries regarding policies, procedures, and programs.

• Provide training, and reinforcement to ensure successful implementation of the annual review process to ensure effectiveness, compliance, and equity.  Work with leaders to ensure that annual reviews are done promptly.

• Work with management teams to develop the recruiting, selection and hiring plan.

Skills You Have

You are energized by working with a collaborative team and industry peers to support the university mission through innovative and appropriate use of technology. You seek understanding and to tackle projects and problems with your customers’ needs in mind. You anticipate problems and work proactively to preempt challenges and concerns, delivering increasingly relevant customer experiences over time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives, roles, and identities.

You have at least a Bachelor’s degree in Human Resources, Business, or related field and at least six years of progressive HR experience with a strong focus on customer service.

Required Qualifications*

• Bachelor’s degree in Human Resources (HR), Business, or related field and six (6) years of progressive HR generalist experience;

•  Knowledge of the principles, practices, and procedures relevant to HR;

• Must have strong compensation knowledge and hands-on experience with job analysis, general compensation practices and salary structure design. This must include executive level compensation;

• Ability to handle sensitive employee and business information with utmost confidentiality;

•  Excellent computer skills and extensive knowledge of Microsoft Office Suite programs, i.e. Word, Excel, and PowerPoint. Must have strong data analytics experience to be able to interpret, chart and explain HR data; and

Desired Qualifications*

• A Master’s Degree in Human Resources or Organizational/Industrial Psychology or related field;
• PHR, SPHR, and/or SHRM certification desired;
• Experience in a higher education business setting, particularly knowledge of University of Michigan policies and systems;
• Demonstrated HR knowledge and experience in a technology organization strongly preferred; and
• Experience working in a customer-service ticketing queue environment.

Underfill Statement

UM- ITS welcomes a healthy applicant pool so we encourage all interested applicants to apply. This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state and local law and/or university policies or agreements that require the university to implement specific privacy and security safeguards including, but not limited to: ITAR, EAR, HIPAA and FISMA. Responsible for protecting data and information from unauthorized release or from loss, alteration or unauthorized deletion; and, following applicable regulations and instructions regarding access to computerized files, release of data, etc. as stated in a computer access agreement.

Physical Demands / Work Environment

Average amount of time in a stationary position, average mobility to move around an office environment; able to conduct normal amount of work at a computer; travel to various locations on and off campus.  Punctual, regular, and consistent attendance is required.  May require on-call availability and may require working during non-business hours and on weekends.  Due to the COVID pandemic, this position is currently working remotely; however, in the Spring of 2022 it is possible that this role may be working on-campus or in a hybrid format that has yet to be determined.  COVID vaccination and booster shot is required per university policy.

Diversity, Equity and Inclusion

The University of Michigan Information and Technology Services seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University and to offer our students richly varied disciplines, perspectives and ways of knowing and learning.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.