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Program Manager - International Admissions
Job Description
The Deputy Director (Program Manager) will implement the international activities and initiatives of the College in assigned countries; meet enrollment targets, Key Performance Indicators, and productivity standards; and represent Pima Community College overseas. Will also be responsible for international admission, academic and immigration advising, as well as compliance in support of the CIE.
A flexible work schedule including evenings and weekends will be required for this position.
Duties and Responsibilities:
- International travel is required
- Develop and supervise the implementation of international programs
- Direct and lead international projects and initiatives
- Coordinate specific programs and recruitment goals; strategically target markets or regions
- Identify, develop and maintain on-going international relationships with recruitment agencies, international educational institutions, US Embassies, Consulates, Commercial Services offices and others
- Monitor expenses and budget allocations for recruitment in assigned countries
- Maintain accurate records of contacts, outcomes, and ongoing discussions with potential students, parents, agency personnel and other relevant contacts
- Business development that includes organizing and/or participating in overseas visits and missions and establishing international links and networks
- Work with multiple recruiting agents and organizations; track agent agreements and payments
- Develop action plans and recommend corresponding program operational changes
- Communicate with prospective students regarding the PCC international admission process
- Serve as reviewer for international applications and supporting documentation
- Issue international admission documents to include letter of acceptance and immigration form I-20.
- Adhere to all SEVP regulations, SEVIS update protocols, and institutional compliance policies and procedures
- Assist with marketing promotions and campaigns materials for online recruitment a
- General academic and immigration advising
- Review records to ensure all aspects of compliance
- Research and resolve complex issues in a timely manner
- Work evenings and weekends on frequent community engagement and international program activities.
- Other duties as assigned
Job Requirements:
- Bachelor's Degree in a related field and four years program management experience including minimum one year of experience related to international student engagement and
- Valid Arizona Driver’s License
Preferred:
- Master’s degree preferred.
- Bilingual (Spanish highly preferred)
The ideal candidate will have the following knowledge, skills and abilities:
- Knowledge of federal, state, and local laws and College policies and procedures
- Knowledge of the requirements for the different types of international student admission processes
- Knowledge of SEVP regulations and SEVIS update protocols
- Develop and maintain positive interpersonal relationships to achieve goals
- Work coordinating and prioritizing while performing multiple tasks and efficiently allocating resources
- Demonstrate high-quality judgment and decision making using critical thinking and complex problem-solving techniques
- Compilation of data and preparation of reports
- Clear, concise verbal and written communication and comprehension
- Provide exceptional customer service
- Demonstrate an acceptable driving record per established Pima policy
- Utilize the student data management system extensively; banner system experience preferred
- Bilingual (Spanish highly preferred)
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