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The UC San Diego Rady School of Management provides business education through its undergraduate minors and courses, multiple masters degree programs, and its PhD program.

The Rady School's values are excellence, innovation, collaboration and integrity. The staff who work at the Rady School have created a highly participatory, high energy, upbeat environment where providing excellent customer service to our students and our faculty is a priority.

The Graduate Program Academic Advisor-Flex MBA is responsible for overall program management, student affairs, and delivery of outstanding services to graduate business students at the UC San Diego Rady School of Management. The position provides academic counseling, advising and guidance in a team environment.

This position focuses on the Flex Evening MBA and the Flex Weekend MBA programs. Serves as the day-to-day program/student affairs manager and a primary point of contact for all Flex Evening and Flex Weekend MBA students from orientation through graduation. Provides holistic oversight of the graduate student experience, including academic, co-curricular, and student life aspects. Monitors academic progression toward graduation, advises graduate students on problem resolution regarding academic difficulty or delayed completion of degree, addresses course scheduling and registration issues, and establishes a rapport with students and faculty. This position advises students and faculty on academic policy, grading policies & deadlines, and completes documentation related to graduation and course registration.

This position provides input on course-scheduling for their population of students. This position interfaces with the Registrar's Office, the Division of Graduate Education and Postdoctoral Affairs (GEPA), Student Financial Solutions (SFS), International Students & Programs Office (ISPO), and several other campus departments. This position collaborates with Rady Academic Directors and other Program Managers to provide support for special requests. This position manages the student award process for academic (GPA) and non-curricular student awards.

This position also plays a major role (with others) in the planning and implementation of special events such as graduation, pre-term prep activities, orientation, and ongoing co-curricular networking special events geared to the Flex Evening and Flex Weekend MBA students. The ideal candidate for this role will have outstanding written and verbal communication skills and the ability to effectively communicate to students, faculty, and senior administrators.

This position typically works 8:00am-4:30pm Monday through Friday. This position works two days per week on campus and three days remote. The position also works on campus a minimum of two weekend days per quarter (every three months) and several 10:00am-6:30pm weekday shifts per quarter to provide in-person support to our FlexEvening and FlexWeekend graduate students.

Rare additional evenings and weekends may be required due to special events such as orientation, commencement, and club meetings. Weekend shifts and later weekday shifts are scheduled well in advance (i.e. rarely is it last minute).

• A cover letter is required for a complete application.

• Experience interpreting and explaining academic polices related to course progression, grading policies, registration deadlines, drop/add rules, etc. Experience proactively monitoring students' degree progression.

• Academic Advising experience. Experience responding to student questions regarding academic issues, course registration, degree progression, etc. Experience responding to questions with a customer-focused approach via email, phone, and in person. Experience speaking effectively and with poise before large and/or small groups of people, in public and in one on one interactions.

• Experience addressing performance issues with students. Experience working with students to resolve academic and personal challenges preventing academic success. Experience interacting with students regarding leaves of absence, withdrawal from course/program and other difficult life decisions.

• Expertise with using a wide variety of complex online systems: student data systems, enrollment systems, degree/college course credit systems, shared drives and the ability to research information while using multiple systems. Data entry experience. Solid Word/Excel skills. Experience working with an online learning system (online syllabus, course postings, communications).

• Experience independently implementing student-oriented or advising-oriented programs and activities involving diverse groups of people including faculty, staff, and students. Experience routinely interacting across cross-departmental lines to achieve a common goal.

• Experience planning and implementing special events such as orientation, graduation, open house tours, speakers series etc. Experience with hand-on logistical details.Experience interacting with faculty regarding student academic performance. Experience developing action plans for student achievement in tandem with faculty and monitoring those plans.

• Bachelor's Degree or higher in student affairs, student service, counseling, business, public administration, or or related field or comparable education or experience

• Knowledge of advising and counseling techniques. Collaboration skills. Rapport-building skills. Conflict resolution skills.

Preferred:

• Master's degree in higher education school counseling or student services.

• In-depth knowledge of business education curriculum and graduation requirements. experience with graduate students, ideally graduate business students.

• Experience interacting with an international audience, ideally students.

• Job offer is contingent on clear Background Check.

Pay Transparency Act

Annual Full Pay Range: $37,900 - $85,300 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $18.15 - $40.85

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

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The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

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