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Patient Financial Service Representative
Job Description
Operating Title
Patient Financial Service RepresentativeLong Classification Title
Accounting SpecialistCampus Location
DurhamDepartment
UNH Health & WellnessSummary of Position
Acceptable minimum level of education
Bachelor'sAcceptable minimum years of experience
3 yearsAdditional Job Information
Posting Number
PS3687FY22Other minimum qualifications
Analytical skills, attention to detail, ability to investigate and problem solve multiple matters concurrently.
Excellent interpersonal, organizational, and customer service skills.
Effective verbal and written communication skills.
Proficiency with Excel spreadsheets and other Microsoft software.
Additional Preferred Qualifications
Experience using electronic health record systems, financial reporting software, or student records systems.
Salary Information
Quicklink for Posting
https://jobs.usnh.edu/postings/52664Percent Time Information (FTE)
1.00Grade
15EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
Posting Date
03/08/2023Open Until Filled
YesPosting Open to Internal Candidates Only?
NoInterested Internal Candidates Exist?
NoJob Category
Hourly Staff (Non-Exempt)Appointment Type
RegularEquipment/Instruments
Drivers License and Physical Requirements. Please check all items that apply.
None applicableDuty/Responsibility
Oversee the waiver/enrollment process.
Maintain confidentiality in communicating sensitive information and in handling confidential materials.
Provide students/parents/guardians accurate information on eligibility, benefits and limitations.
Make sound judgements on applicability of student insurance waivers.
Participate in on-campus events where SHBP representation is required.
Duty/Responsibility
Ensure invoices are provided timely to ensure prompt payment, including inter-departmental encumbrances.
Duty/Responsibility
Responsible for the collection of payments and inquiries made in the Business Office or over the phone.
Duty/Responsibility
Duty/Responsibility
Manage claims work files, work lists, and reports to meet department goals.
Perform research and analysis to identify internal or external barriers to claims submission and account follow-up.
Duty/Responsibility
Ensure staff rosters and CAQH attestations are completed timely by monitoring expiration of licenses, insurance, and certifications.
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