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Reunion Shuttle Coordinator (Summer Employment)
Job Description
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Job Title
Reunion Shuttle Coordinator (Summer Employment)Job Description
Be a part of our festive Reunion weekend when we welcome back thousands of our alumni and guests to Notre Dame’s campus in early June! You will be successful in this role if you are a clear communicator who enjoys greeting and helping people. Key duties include: answering phone calls from Reunion guests requesting transportation; dispatching shuttle drivers via a navigation and communications computer/phone app; coordinating transportation services for guests to/from various events involving large numbers of people; helping; working in parking lots assisting people in/out of vehicles and with loading/unloading luggage; and keeping the headquarters neat and functioning smoothly. The Reunion Shuttle Coordinators will work side-by-side with the Alumni Association staff and may be asked to fulfill other transportation-related duties.
To prepare you, we will conduct an orientation/general training session. Additionally, we will provide you with the Reunion event mobile app, our Motorola Push-To-Talk app, and other campus and event information so you are very familiar with the Reunion event and can assist our guests. This information will include the Reunion schedule (times and locations of main events) and answers to common guest questions. This position is not tip-eligible.
Work Site/Location: Reunion Transportation headquarters in the Eck Visitors Center and parking lots designated for Reunion guests on Notre Dame’s campus. Your time will be split approximately 25% outdoors and 75% indoors.
Work Site/Location: Reunion Transportation headquarters in the Eck Visitors Center and parking lots designated for Reunion guests on Notre Dame’s campus. Your time will be split approximately 25% outdoors and 75% indoors.
Schedule: This is a temporary position with work shifts from June 1 – 4, 2023. Individuals must be available to work throughout the entire 4-day event in order to be considered. Individuals must also be flexible and able to work any shift assigned throughout the event (see below).
During Reunion, Notre Dame will provide you with snacks and breaks during your scheduled work shifts.
Orientation: Wednesday, May 31: The University will provide a paid detailed orientation session. In this session you will be given Reunion staff shirts and name badges along with the dress code. We will also provide specific instructions on the use of our Motorola Push-To-Talk technology that will be the primary method of communication between Shuttle Coordinators and Shuttle Drivers. If you do not show up for orientation and/or your scheduled shift, you will not be eligible for future Reunion Work.
Work shifts will be assigned to cover the following hours of operations:
Thursday, June 1: 7:30 a.m. – 12:30 a.m. on Friday (will be assigned to a.m. or p.m. shift)
Friday, June 2 : 7:30 a.m. – 12:30 a.m. on Saturday (will be assigned to a.m. or p.m. shift)
Saturday, June 3: 7:30 a.m. – 12:30 a.m. on Sunday (will be assigned to a.m. or p.m. shift)
Sunday, June 4: 7:30 a.m. – 2:00 p.m.
Minimum Qualifications
- Must possess outstanding verbal communication and customer service skills and have a commitment to delighting Reunion guests. Hospitality is a must!
- Must have excellent telephone skills to communicate with Reunion guests, shuttle drivers, and other staff members.
- Must be very comfortable with technology, specifically Windows OS. Must be able to quickly learn and utilize new software, specifically Motorola Push-To-Talk computer/phone app, to dispatch drivers to various locations for pick-ups.
- Must be willing to use personal cell phone for this position during all shifts.
- Must deal courteously with other staff and Reunion guests in a quick-paced environment with changes, interruptions, and emergencies as they arise.
- Must be able to lift at least 40 pounds to move luggage for guests and assist guests boarding and exiting vehicles.
- Must make decisions regarding shuttle services when a supervisor is not available.
- Must be familiar with Notre Dame’s campus and surrounding areas, and be able to use navigation software to direct drivers to specific pick up locations.
- Must maintain a professional image and neat appearance in accordance with Reunion guidelines. (Reunion uniform staff shirts and name badges will be provided.)
Department
Alumni Association (20000)Department Website
reunion.nd.eduFamily / Sub-Family
External Relations / Alumni RltnsCareer Stream/Level
TemporaryDepartment Hiring Pay Range
$15.00/hourPay ID
Bi-WeeklyFLSA Status
T1 - Non-exempt Temp/On-call HourlyJob Category
TemporaryJob Type
TemporarySchedule: Days of Week & Hours
Orientation: Wednesday, May 31: The University will provide a paid detailed orientation session. In this session you will be given Reunion staff shirts and name badges along with the dress code. We will also provide specific instructions on the use of our Motorola Push-To-Talk technology that will be the primary method of communication between Shuttle Coordinators and Shuttle Drivers. If you do not show up for orientation and/or your scheduled shift, you will not be eligible for future Reunion Work.
Work shifts will be assigned to cover the following hours ofoperations:
Thursday, June 1: 7:30 a.m. – 12:30 a.m. on Friday (will be assigned to a.m. or p.m. shift)
Friday, June 2 : 7:30 a.m. – 12:30 a.m. on Saturday (will be assigned to a.m. or p.m. shift)
Saturday, June 3: 7:30 a.m. – 12:30 a.m. on Sunday (will be assigned to a.m. or p.m. shift)
Sunday, June 4: 7:30 a.m. – 2:00 p.m.
Job Posting Date (Campus)
03/07/2023Job Posting Date (Public)
03/07/2023Job Closing Date
05/19/2023Posting Type
Open To All ApplicantsPosting Number
S23812Quick Link for Internal Postings
https://jobs.nd.edu/postings/29969*Please mention you saw this ad on AcademicJobs.*
