The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.

Recognized by the Aspen Institute as one of the Top 10 community colleges in the nation (2021), Pierce College is an innovative, mission-driven, data-informed, and equity-minded community college dedicated to helping all students achieve their academic and professional goals, with a focus on racial and social equity and justice.

Reporting to the Chancellor and CEO of Pierce College District, the Dean of Institutional Research and Effectiveness will be instrumental in planning, leading and conducting research and data informed activities aimed at enhancing institutional effectiveness and assessment, equity, diversity and inclusion across the district, strategic enrollment management, and other district, division, program needs, and grants support.

About the District

The college enjoys a strong presence in the community and participates in numerous partnerships with business, community, government, and educational organizations.

Pierce College at Fort Steilacoom

Located on a beautiful 140-acre site adjacent to a 340-acre community, recreational park, and Waughop Lake. Want a feel for our District, take a peek with aerial campus views!

Pierce College at Puyallup

Located on an expansive site with 125-acres of wooded land including modern facilities and beautiful hideaways.

Pierce College at JBLM

Located at the Joint Base Lewis-McChord military sites, serving many of our military and active duty families serving our country.

Institutional Research and Effectiveness Leadership

• Serves as the institutional subject matter expert on qualitative and statistical research methodologies.
• Leads analytic evaluation of Mission measures, including Core Themes, objectives and indicators; coordinates collection of metrics from across the college.
• Leads review of measured Mission components (Core Theme, Objective, Indicators) for Board of Trustees and Executive Team.
• Presents monthly mission monitoring reports to the Board of Trustees.
• Influences strategic direction of major initiatives through interpretation and presentation of data.
• Develops and implements an annual research plan and related reporting.
• Determines, with executive management and the Institutional Effectiveness Committee, the primary benchmarks and performance indicators and develop, implement and annually biennially evaluate an Institutional Effectiveness plan to support the College's management, planning and development.
• Interprets validity, reliability, and negotiates key levels or thresholds with regard to data informed benchmark policies.
• Designs and leads survey, panel, and focus group research, including survey research instruments and questionnaires in cooperation and collaboration with other departments, committees, and individuals and establishes appropriate reporting protocols.
• Represents and takes a leadership role in collaborative research/data sharing efforts with local, county, state and federal partners; supports and provides data for national and state initiatives and communicates findings.
• Oversees mandatory state and federal reporting of relevant institutional data.
• Oversees the conceptual and practical development of an interactive suite of data dashboards for various stakeholders.
• Recommends and implements research tools, research design, statistical and analytical techniques, and best practices.
• Evaluates, consults for, and coordinates the fulfillment of diverse ad hoc research requests from the District community.
• Oversees integration of institutional data with predictive analytics, internally and/or working with external vendors and partners.
• Plans and recommends evaluation processes for executive leadership.
• Provides and interprets data on enrollment, retention, transfer, market share, community and workforce educational needs and related issues.
• Creates customized data retrieval tools as needed, including ctcLink (PeopleSoft) data systems.
• Provides routine information products for dissemination within and outside the College community.
• Provides leadership to District in staying abreast of emerging research needs and techniques.
• Ensures compliance with federal and state reporting authorities.

• Drafts, edits, and verifies quantitative and data-informed accreditation documents.
• Presents data at district, state, and national conferences and committees.
• Ensures accuracy, timeliness, and usefulness of reporting communications.

• Serves as a content area expert on research methods, data analysis, and data-driven decision making.
• Plans and manages training for strategic planning and predictive analytics software solutions.
• Leads and mentors faculty in the use of research methods and the reporting of results.
• Provides guidance to members of the college community in utilizing existing research products.

• Directs and supervises the work of assigned staff.
• Supports and contributes to the development of the professional success of Institutional Research (IR) employees.
• Provides guidance, direction, and training to ensure high quality products.
• Develops and manages department budget.

• Chairs the Institutional Effectiveness Committee.
• Chairs the Institutional Review Board for the District.
• Participates on the Strategic Enrollment Management committee, Achieving the Dream committee, and others as appropriate.

Education Required

• Master’s degree from an accredited college or university in Statistics, Education, Organizational Development, Business Administration, Information Technology, Psychology or related research field.

Experience Required

• Minimum of five (5) years of progressively responsible administrative experience in institutional planning, institutional effectiveness or assessment at a comprehensive community college or university.
• Demonstrated experience with statistical software.
• Demonstrated ability to extract, manipulate, and analyze data from large organizational databases.
• Demonstrated experience in implementing initiatives and compiling/analyzing data.
• Demonstrated experience in organizing, conceptualizing, and prioritizing objectives and managing a high volume workflow office.

Required Competencies

• Ability to understand the uniqueness of self and others and demonstrate openness toward diverse points of view.
• Ability to acquire, evaluate, organize, maintain and clearly communicate data in a wide variety of settings, including executive levels.
• Highly skilled in research design and analysis.
• Ability to provide leadership and vision for the role and use of information, data, and research in planning and decision-making.
• Ability to effectively transfer thoughts and express ideas orally or verbally in individual or group settings, as well as in writing.
• Ability to work with a variety of stakeholders, build constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
• Ability to work effectively and productively with others, making the team and college mission and outcomes a priority.
• Ability to create and nurture a results oriented culture that focuses on measurable outcomes by fostering teamwork and innovation to accomplish the organization's mission and goals.

To be considered for this position, applicants must

• Meet the required qualifications as outlined in this announcement.
• Complete the online application profile and apply for the specific job opening at: https://www.pierce.ctc.edu/hr.
• Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement. (Cover Letter)
• Upload (attach) detailed résumé of all educational and professional experience.(Résumé)
• Transcripts are not required in order to apply for this position; however, if you are selected for an interview, you will be asked to submit copies of unofficial transcripts showing completion of the required level of education. Please upload current copies of your transcripts, if available. Unofficial copies of all college and university transcripts must include degree received and conferral date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: www.naces.org/members.htm (Unofficial transcripts acceptable for application process; official transcripts required upon hire). (Transcripts)
• Upload (attach) a list of at least two professional references with names, addresses, telephone numbers, and e-mail addresses. Letters of recommendation will not be accepted. (References)
• Provide a response to the following question. (Supplemental Question)

• Briefly describe how you have worked in your previous or current positions to advance equity, diversity, and inclusion in your organizations and how you would do that in this position. Please limit response to 500 words or less.

Please Note

To ensure consideration, application materials should be received no later than 5:00 p.m. on the closing date.

All correspondence regarding your application status will be sent to the email address associated with your NeoEd account. Please make sure to check your spam folder periodically, in the case of an automated, incorrect delivery.

Terms of Employment

This is a full-time administrative - exempt position. The primary work location will be at Pierce College Fort Steilacoom campus. Frequent travel to Pierce College campuses or other sites may occur. Standard work hours are between 8:00 am to 5:00 pm, Monday through Friday, with occasional evening and weekend hours required. This position may be eligible for occasional work from home.

Salary & Benefits

The salary range for this position is $107,964.00 to $133,578.00 annually. Your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at: https://www.pierce.ctc.edu/hr- benefits.

Physical Work Environment

This position works indoors in an office environment.

Reasonable Accommodation

Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Screening & Interview Process

Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.

Conditions of Employment

Pierce College is currently a “fully vaccinated campus” under the state’s higher education guidance, which means that COVID-19 vaccination (or allowable exemption) is currently required for all employees and students. As of April 1, 2023, Pierce College will no longer require vaccinations for Administrative Exempt employees. More information can be found here: Vaccination Requirements.

Prior to the start of employment, the finalist for this position will be subject to a criminal background check as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law RCW 28B.112.080.

An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.

Equal Opportunity

The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.

For more information about this position or assistance regarding your application, please contact the Human Resources office at: jobs@pierce.ctc.edu.

Questions regarding equal employment opportunities or discrimination may be directed to the following:

Sean Cooke

Title IX Coordinator

(253) 840-8472

Tami Jacobs

ADACO / Section 504 Coordinator

(253) 964-6581

Holly Gorski

Vice President for Human Resources

(253) 964-6519

Paula Henson-Williams

District Affirmative Action Officer

(253) 864-3229