Student Success Coach Posting Date: 3/1/2023

Closing Date: 3/15/2023

Position Available: As Needed

Salary Schedule Placement:

Commensurate with education and experience according to State Salary Schedule L1—$45,000.00

Continued employment is contingent upon funding from the grant

In addition to adhering to the general guidelines as specified by the Faculty/Staff Handbook, Director of Student Success, Student Success Coach Coordinator, Dean of Students, President and Alabama Community College System Board of Trustees, responsibilities include the following:

• Increase the percentage of high-priority students personally and successfully guided into a career pathway. (How many at-risk students were served in the program vs. the total at-risk students identified.),
• Increase the percentage of students enrolled in Career & Technical Education programs. (Students served that enroll in CTE programs/Total students served.),
• Increase the percent of 10th, 11th and 12th grade students enrolled in a Work-Based Learning Opportunities. (Percent of students served that enroll in a WBL program.),
• Achieve 95% or greater of students served who complete and submit a financial aid application,
• Increase the percentage of students placed in postsecondary education by the end of the 2nd quarter immediately following their high school graduation,
• Provides advising to current and potential CTE programs students; integrating best practices to support increased retention and graduation rates, including credit momentum and connection to campus resources and opportunities,
• Assist students with problem-solving/college-related issues such as encumbrances, tuition issues, computer accounts, registration, etc.,
• Collaborates and communicates with prospective students to provide a seamless transition into CTE programs,
• Conducts program information sessions on multiple campuses. Creates group advising modules that teach an in-depth understanding of curricular options and course planning,
• Works with students to prevent/resolve academic transfer credit issues,
• Strengthens relationships with strategic college partners such as admissions, student services, financial aid, and other institutions,
• Performs clerical functions, including but not limited to: Coordinating content and assembly of information/application packets; Reinstatement requests; and other areas as assigned by the Director of Student Success, Student Success Coach Coordinator, Dean of Students, and the President,
• Works with Directors to prepare reports for regulatory agencies as needed,
• Monitors and evaluates students’ educational progress by conducting academic progress audits as directed,
• Establish and maintain effective working relationships with area schools and programs,
• Recruit prospective CTE students by, but not limited to the following; making school visits and attending day/night and weekend college fairs, career days, and community events,
• Assist prospective CTE students, both in person and at a distance, in the application and enrollment process,
• Respond to inquiries from prospective CTE students using, but not limited to, social media, telephone, and e-mail inquiries,
• Perform other duties as assigned by the Director of Student Success, Student Success Coach Coordinator, Dean of Students, and the President.

Required Qualifications:

• Bachelor’s Degree from a regionally accredited institution in Education, Communication, Counseling, Marketing, or a related field,
• Experience in Higher Education or working with first-generation, low-income students,
• Verbal skills to deliver persuasive presentations to prospective students and guidance counselors. Writing skills to communicate effectively and professionally,
• Ability to work non-standard hours in a variety of environments,
• Possess a valid driver’s license and reliable transportation,
• Technology skills to utilize computer software programs and social media,
• Ability to set priorities and manage time effectively and meet deadlines.

Preferred Qualifications:

• Ability to handle multiple tasks and various situations in a professional manner,
• Work well with others and show respect to all college constituents,
• Effective oral and written communication skills.

WCCS is an equal opportunity employer and enrolled in E-Verify. It is the official policy of the Alabama Community College System, including postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no person shall, on the grounds of race, color, handicap, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. WCCS will make reasonable accommodations for qualified disabled applicants or employees. WCCS reserves the right to withdraw this job announcement at any time prior to the awarding. Applications must be completed online using our online process. Human Resources’ contact information is as follows:

Human Resources Department

Wallace Community College Selma

3000 Earl Goodwin Parkway

P. O. Box 2530

Selma, AL 36702-2530

Phone: (334) 876-9319, 876-9338

Fax: (334) 876-9334

Website: www.wccs.edu

A complete application package consists of:

• WCCS application,
• A resume,
• A copy of transcript(s) verifying required degree. Please print name as listed on transcript, if different from last name listed on application.
• Work experience verification in writing from your current and/or previous employer(s) confirming the required level of experience as stated in the “Required Qualifications” section. Verification should be printed on company letterhead and must include dates of employment, position title(s), and duties performed. A work verification from either your current or previous employer must be provided. Remember that the work experience verification completion is your responsibility.

Please Note: If you are applying for more than one position, please submit a separate, complete application. In the event the position is reposted, a new application packet must be submitted.

Application Deadline

All application information must be received by 12:00 P.M. on the closing date. Final applicants must adhere to the College’s prescribed interview schedule and must travel at their own expense. Incomplete applications and applications received after the deadline will not be considered. A complete application package is the responsibility of the applicant.

Note: In accordance with Alabama Community College System policies and procedures, the applicant chosen for employment will be required to sign a consent form for a criminal background check and to submit a minimum nonrefundable $24.40 payment for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check.

WCCS is an Equal Opportunity Employer and is enrolled in E-Verify.