This position provides vision and leadership for the management, general operation, and supervision of the Bookstore, Mailroom, Copy Center, and Shipping/Receiving. This position would have limited remote/hybrid work capability due to the nature of the work involved.

Chemeketa is a proud Hispanic-Serving Institution that aspires to be an inclusive environment where we honor and value the unique contributions of our diverse students, employees, and community. We seek to foster cultural competence and pursue equitable solutions that support all students in achieving their educational goals. If you are interested in joining the work of the college to pursue a supportive and inclusive culture, we encourage you to apply.

When applying for this position, you will be required to attach the following electronic documents:

• Resume
• Cover Letter
• Unofficial Transcripts - An electronic copy of your academic transcript(s) from an accredited institution which clearly indicate the degree awarded, and any other applicable information, must be attached with your application if you would like it considered as part of your eligibility for the position. Any applicants who earned academic credentials from outside of the United States and wish to use those credits for consideration must also upload an evaluation of college credit earned at the non-U.S. institution.

Leadership & Supervision

• Motivates and encourages all team members to actively participate in continuous improvement activities in order to facilitate delivery of effective, high-quality services to both internal and external customers. May be asked to learn, lead and use Lean practices
• Analyzes, develops, implements, and monitors services and procedures in alignment with college vision, values, and goals for college bookstore, mailroom, copy center, and shipping/receiving district wide to meet the needs of students and customers. Performs ongoing evaluation of performance and takes timely corrective action
• Provides leadership to Bookstore, mailroom, copy center, shipping/receiving operations, furniture purchasing and designated archive storage area
• Supervises staff and exempt manager, including hiring, evaluating, training, and scheduling
• Communicates and settles disputes with staff and students

• Stays current with course materials trends and works with the college to improve cost effective and ease of purchase options for students

• Acts as primary contact for commercial vendors wishing to sell, distribute or promote products, merchandise or services to students and employees

• Represents Auxiliary Services within the college and externally; collaborates with college departments regarding issues affecting Auxiliary Services

• Manages and supervises bookstore operations, including merchandising strategy, pricing structure, physical layout, and marketing activities district wide
• Establishes fiscal procedures and ensures accountability of financial transactions; implements cash, security, and inventory controls for bookstore.
• Oversees district wide vending operations contract
• Develops and implements textbook affordability initiatives. Stays current with industry trends and technology.

• Develops bookstore marketing activities to increase sales and profit; maintains knowledge of current merchandising strategies and future forecasting trends; monitors shifts in products, services, and pricing; determines expansion or discontinuation of merchandise lines; meets with vendors and studies catalogs to compare prices and quality of merchandise for resale

• Ensures the financial viability of the college bookstore and copy center; develops business plan and prepares annual budget; approves and monitors all expenditures and purchase orders; develops financial reports as necessary; works directly with college auditors

Institutional Expectations

• Embraces diversity and actively collaborates effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds
• Participates in recruitment and retention of students at an individual and institutional level in promotion of student success
• Embraces, understands and uses appropriate technology tools to accomplish job functions
• Provides high quality, effective service to internal and external customers through continuous improvement and adoption of lean office practices

Your application will be scored based on the minimum qualifications, core competencies, and preferred qualifications. If you are unsure whether you meet all of the qualifications listed below, we encourage you to apply and address through your application materials all of the relevant education, transferable skills, and related experience that makes you a great candidate for this position. The information provided on your application will be used to determine step placement upon hire. Please ensure you include all information on your application which you wish to be considered.

Minimum Qualifications

Core Competencies

• Demonstrated knowledge of college/university bookstore practices
• Strong interpersonal communication skills
• Ability to work effectively with staff and students from diverse backgrounds
• Demonstrated experience resolving customer service complaints and dispute
• Demonstrated experience giving presentations to groups and corresponding in writing with vendors, business people and management
• Demonstrated ability to work effectively with a varied customer base
• Knowledge of excellent customer service practices
• Evidence of using best practices to improve operations

Preferred Qualifications

• College Stores Professional (CSP) certification
• Experience managing a college/university bookstore
• Point of sale automated system experience
• Experience managing a copy center, mailroom

• Please Note: As part of the first round of screening, the committee will conduct an anonymous review of the application materials and will not be able to view any personally identifiable information. Please be sure that your application is complete and thoroughly depicts how you meet the minimum qualifications, core competencies and preferred qualifications.

Required documents must be provided at the time of application. Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. Chemeketa makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.

TERMS OF EMPLOYMENT

• This is a 100%, 12-month exempt assignment of the D1 band and grade
• This position has a 1-year probationary period
• All positions at Chemeketa are required to be available for work onsite as requested by the college.
• Requires flexible work schedule to meet program needs, which may include evenings and/or weekends
• This position may require the use of your personal vehicle for transportation between campus locations
• Requires the provision of official transcripts upon hire
• Employees must maintain Oregon, Washington or Idaho residency as a condition of employment.
• Successful applicants for designated positions must successfully pass a background inquiry, which may include criminal, driving, credit and full background checks. Only information relevant to the position will be considered. An individual with negative information on their background inquiry will not necessarily be denied employment.
• Providing false information will result in rejection of an application, employment offer or dismissal

PHYSICAL REQUIREMENTS
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary requirements are met.

VETERANS' PREFERENCE
Applicants are eligible to use Veterans' Preference when applying with Chemeketa Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application.

For information regarding Veterans' Preference qualifications, visit http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq

DOCUMENTS REQUIRED FOR VETERANS' PREFERENCE

• One of the following:
  • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) -OR-
  • Letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension -OR-
  • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate
• In addition to one of the above documents, Disabled Veterans must also submit one of the following:
  • A copy of their Veterans disability preference letter from the Department of Veterans Affairs -OR-
  • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/

EQUAL OPPORTUNITY EMPLOYER
The College is an equal opportunity/affirmative action employer and educational institution committed to an environment free of discrimination and harassment. The College prohibits unlawful discrimination based on race, color, religion, national origin, sex, marital status, disability, protected veteran status, age, gender, gender identity, sexual orientation, pregnancy, whistleblowing, genetic information, domestic abuse victim, or any other status protected by federal, state, or local law in any area, activity or operation of the College. The College also prohibits retaliation against an individual for engaging in activity protected under this policy, and interfering with rights or privileges granted under federal, state or local laws.

In addition to a rewarding and energizing career opportunity, Chemeketa offers a comprehensive benefits package to all salaried Chemeketa employees and eligible dependents. Benefits available to Chemeketa employee's include:

Core Benefits: Complete health insurance package, employer-paid group life insurance, Long term disability insurance, employee assistance programs

Voluntary Benefits: Voluntary life insurance, long term care insurance, AFLAC cancer insurance, flexible spending accounts.

Qualifying employees will receive contributions to the Public Employee's Retirement System (PERS) as well as the opportunity to enroll in optional 403(b) and 457(b) deferred compensation plans.

Additional perks of joining the Chemeketa team include tuition waiver for employees and their qualifying dependents, on-campus wellness activities, and generous leave policies.