Job Description

Posting Number

Title

Campus Location

Start Date

Essential Functions of Position

1. Plans, organizes, directs, controls, integrates and evaluates work of Student Services for the college; with employees, develops, implements and monitors work plans to achieve goals and objectives; contributes to the development of and monitors performance against the annual student services and college budgets from various funding sources; manages and directs the development, implementation and evaluation of plans, work processes, systems and procedures to achieve annual goals, objectives and work standards; manages the area budget.
2. Participates in the selection and onboarding of full-time and part-time faculty, in coordination with their divisions/departments, selection advisory committees, and the Human Resources Department; over­sees faculty teaching assignments and ensures contracted requirements for teaching loads; directs the scheduling of class offerings and classroom allocations; ensures the development and mainten­ance of assessment plans to measure instruc­tional courses for student learning outcomes and adherence to accreditation standards to improve student learning; in collaboration with faculty, directs or conducts curriculum review, evaluation and planning to ensure the currency and relevance of college curricula in meeting student needs; ensures proper course sequencing to enable students to complete programs and meet degree and/or transfer requirements in a timely manner; assists managers and faculty with program accreditation; works to promote/maintain a collegial environment within the Student Services Office; mediates the adjudication of dean, director, faculty, staff, student and community conflict resolu­tion and grievance processes.
3. Directs and manages the performance of assigned employees; directs and oversees the selection of employees; establishes performance requirements and personal development targets for direct reports; regularly monitors performance and provides coaching for performance improvement and develop­ment including timely evaluations; ensures accurate reporting of absence time; hears and acts on grievances; subject to concurrence by the College President and Human Resources, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with, Board Policies, Admin­istrative Regulations, Human Resources procedures Personnel Commis­sion Rules, and collective bargaining agreements.
4. Provides day-to-day leadership and works with employees to ensure a high-performance, service-oriented work environment that supports achievement of the college’s and the District’s mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environ­ment.
5. Works closely with Guided Pathways and Equity Committees to advance the State Chancellor’s Vison for Success; works with K-12, college, and university partners in the development of career and/or transfer pathways.
6. Provides administrative support and guidance to the College President in developing and implement­ing college-wide strategic plans, goals, objectives, policies and priorities; participates actively in the life of the college, the District, and participatory governance processes and initiatives by serving on or leading college and District-wide committees, workgroups, task forces, and councils; leads and directs employees in the development and application of new programs and initiatives to achieve institutional changes to achieve student achievement and higher efficiency, productivity and customer service in work processes.
7. Through deans, directors and employees, provides management oversight of Admissions and Records, Financial Aid, Student Success Programs, Counseling, and associated programs and services; ensures student services meet student needs and are integrated with instruction in an equit­able and fiscally sound manner; works to develop/maintain professional settings that promote creative and productive work environments for faculty and effective learning environments for students; estab­lishes project timelines, reviews progress on goals and plans and develops and reviews policies and procedures; collaborates with other Vice Presidents to ensure consistency and transferability of services throughout the District/college.
8. Through employees, oversees and directs the solicitation and administration of grants to ensure equitable access to education for disproportionately impacted student populations and other student-related programs and services; oversees the collection and analysis of research and planning data; works with deans and directors on the development of programs, project/grant plans and program policies and procedures; ensures grant goals and guidelines are met and fiscal operations comply with District, State Chancellor’s Office and funding source requirements and audits; directs and manages the development and submission of reports, recommendations and plans.
9. Oversees academic integrity and student behavior and the administration of due process and student discipline; adjudicates the student appeal process and coordinates college responses to informal and formal grievances; maintains ongoing communications with other community colleges, four-year colleges and universities and professional organizations to coordinate policies and procedures on student services and behavioral intervention.
10. Oversees access to and availability of distance education and student services technology including systems, applications and related hardware; provides input on development of secure and actionable student tracking systems and technology infrastructure for college student services operations; devel­ops and monitors the effectiveness of online student support services.
11. Provides leadership and management support to adapt facilities, course curricula and teaching methods and to provide auxiliary aids and accommodations to serve the learning needs and edu­cational goals of students with verified disabilities.
12. Collaborates with other college and District vice presidents, deans, directors, and managers on devel­oping, imple­men­ting and integrating District/college policies, procedures, and operational guidelines into college operations and on resolving unusual and complex business problems.
13. Represents the District/college and participates in state and national program training and develop­ment and professional group meetings; makes presentations to various groups within the District, other educational institutions, community organizations and governmental agencies.
14. Serves as a strategic advisor to the College President and may act for that individual in their absence.

1. May serve as Title IX Coordinator, Investigator, or other member of a Title IX Team.
2. Provides direct counseling to individual students in crisis or threat situations as appropriate.
3. Participates in planning for emergency preparedness training and activities.
4. Participates in planning for construction of new buildings and campus/education center expansion.
5. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.
6. Performs related duties as assigned.

Minimum Qualifications

• Master’s degree from an accredited college or university and one (1) year of formal training, internship, or leadership experience reasonably related to the administrator’s administrative assignment; OR
• Possession of a valid California Community College Supervisory Credential.

Desirable Qualifications

1. Advanced principles, practices, methods and techniques of program, administrative and organiza­tional analysis, planning and management as applicable to student support services, student rights and student disciplinary/grievance processes.
2. Student rights, student intervention and student disciplinary/grievance processes and procedures.
3. Principles and practices for the delivery of student and academic counseling as well as principles of individual crisis counseling.
4. Initiatives and programs to improve student equity, student persistence and completion rates includ­ing Guided Pathways.
5. Applicable federal, state and local laws, rules and regulations, including those involving Title V, California Education Code, California regulatory agencies, accreditation, Americans with Disabilities Act and Title IX.
6. Advanced knowledge of the Accrediting Commission for Community and Junior Colleges (ACCJC) accreditation process, including the eligibility requirements, accreditation standards and commis­sion policies.
7. Regional, District and community resources including governmental, community and social service organiza­tions and their functions as applicable to assigned responsibilities.
8. Principles and practices of program development and administration including methods of instruction and the application and use of educational tech­nologies.
9. Research methods and analysis techniques.
10. Principles and practices of strategic and program planning.
11. Principles, practices and methods of categorical and grant budget development, management, tracking, monitoring, and reporting; principles and practices of generally accepted account­ing and auditing procedures related to federal and state-funded grant programs and other funding sources.
12. Advanced principles, practices, methods and concepts used in public agency contracting and contract administration.
13. Principles, practices and methods of grant and categorical budget development/management and grant tracking, monitoring and reporting.
14. Federal, state and local laws, regulations and policies governing fiscal and reporting requirements of community colleges and educational institutions.
15. Principles and practices of sound business communication including proper English usage, grammar, spelling, and punctuation.
16. Safety policies and safe work practices applicable to the work being performed, including those required in crisis or threat situations.
17. District/college practices and procedures for purchasing and maintaining public records.
18. Basic principles and practices of organizational improvement and culture change.
19. Principles and practices of effective leadership, management and supervision.
20. Principles and practices of effective leadership and management.
21. Board Policies, Administrative Regulations, Human Resources procedures, Personnel Commission Rules, and collective bargaining agreements.
22. Community college and its missions and goals.

1. Understand the importance of holding oneself accountable as educators for closing equity gaps and engaging in equitable practices.
2. Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility.
3. Encourage positive race-consciousness and embrace human difference.
4. Reflect on institutional and teaching practices and aim to create a culturally responsive teaching environment.
5. Strategically build buy-in and participation among colleagues for equity-related initiatives.
6. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
7. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement.
8. Plan, organize, direct, and evaluate the activities of the college’s Student Services Office.
9. Ensure compliance requirements are met and the interests of the District and its students are protected.
10. Develop systems and procedures to assess student persistence, progress and student equity measures.
11. Use sound judgement in disciplinary actions within scope of authority.
12. Respond appropriately to student and campus emergency and threat situations.
13. Adopt and manage evolving technologies in education.
14. Evaluate the educational needs of the communities served by the college.
15. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies.
16. Analyze, utilize critical thinking and make sound recommendations on complex student and admin­istrative issues.
17. Work collaboratively with college and District executives, managers and students and provide expert advice and counsel in developing solutions to complex issues.
18. Lead and participate in the monitoring and assessing of student success outcomes and student equity measures to improve student learning.
19. Analyze, negotiate and administer grants and contracts.
20. Plan, direct and support the achievement of instructional goals, campus-wide needs and the healthy functioning of governance, management and other systems.
21. Understand, interpret, explain and apply applicable laws, codes and ordinances.
22. Organize, set priorities and exercise expert, independent judgment within areas of responsibility.
23. Develop and implement appropriate procedures and controls.
24. Communicate effectively, both orally and in writing, and practice active listening.
25. Prepare and present comprehensive reports, studies, proposals and recommendations for diverse audiences.
26. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people.
27. Establish and maintain effective working relationships with all those encountered in the course of work.

Conditions of Employment

Salary and Benefits

Selection Procedure

Additional Information

Additional Information about the Position

1. Understands the importance of holding ourselves accountable as educators for closing equity gaps and engaging in equitable practices;
2. Reframes inequities as a problem of practice and views the elimination of inequities as an individual and collective responsibility;
3. Encourages positive race-consciousness and embraces human difference;
4. Supports institutional practices that both develop and sustain culturally responsive teaching and learning environments; and
5. Strategically builds support for and participation in equity-related initiatives across both our internal and external communities.

Open Date

Close Date

Closing Time

Open Until Filled

Quick Link

*Please mention you saw this ad on AcademicJobs.*

Apply Now