Under the direction of an assigned divisional or departmental supervisor, incumbent performs data analysis, modification, and maintenance of applications, business processes, and software solutions, which may include: departmental or enterprise databases to meet user and organizational information needs; specific application expertise; implementation support for unit applications; and/or first tier local support for key applications.  Position may require research, analysis and provide documentation of applications or data sets using multiple platforms and tools to support reporting or analysis for unit needs.  Position uses functional expertise to formulate solutions to address operational challenges.  Positions in this classification may reside in Information Technology Services (ITS) or in other campus departments or divisions. If outside ITS, incumbent is expected to collaborate actively with ITS, and peers, to fulfill unit needs, and participate in enterprise application working groups as necessary. 

 E = indicates essential duties of the position

• Analyzes unit system and application needs and collaborates with stakeholders and ITS to evaluate, identify and determine solutions; including, approaches to the optimization of operations or adoption of solutions. (E)
• Consults with users to identify and document software/systems needs, work flow issues and reporting output needs. (E)
• Develops, designs and researches solutions for user needs. (E)
• Evaluates and troubleshoots software processes and programs. (E)
• Ensures system integrity and efficiency through system testing and coordinates with ITS on problem resolution. (E)
• Works with departments to gather requirements for the design of application programs, user friendly interfaces to systems, applications, and databases, and coordinates with ITS to ensure changes are part of the development life cycle.
• Documents needs for modifications to software, and collaborates with ITS and vendors to meet user needs. (E)
• Acts as liaison between users, ITS, other units, and software vendors, as needed, to ensure efficiency of documents, application performance and support. (E)
• Applies consultative skills to assess user needs and communicate technology systems and solutions. (E)
• Researches and evaluates the functionality of vendor software to meet user needs. (E)
• Reviews data acquisition and output media to ensure accuracy of information generated for State mandated reports. (E)
• Develops implementation plans for utilizing/updating existing and new system processes. (E)
• Creates, maintains and distributes documentation and unit specific data dictionaries for training of users to ensure accurate and efficient use of software programs. (E)
• Monitors, analyzes, verifies data and makes corrections to ensure data integrity, and optimizes workflow, business processes, and reporting to enhance operations for unit and institution. (E)
• Identifies and coordinate with ITS to resolve software/hardware interface problems, data requirements and access methods. (E)
• Interviews and selects student assistants and other part-time support staff; trains and oversees hourly and student workers; assigns and directs work and instructs such assistants in work procedures. (E)
• Researches and analyzes data using multiple platforms to provide statistical data for program development. (E)
• Writes and performs queries and data analysis using enterprise reporting tools. (E)
• Provides information regarding program requirements. (E)
• Attends conferences, seminars, and workshops for purposes of enhancing knowledge base on information technology system. (E)
• Maintains data to support MIS reporting and coordinates with ITS to resolve MIS data errors. (E)
• Acts as a subject matter expert regarding functional business processes and how those processes are carried out in an information system. (E)
• Performs other related duties as may be assigned.

EDUCATION AND EXPERIENCE:  Any combination equivalent to: 

Graduation with an Associate’s degree, preferably in computer science or business, or equivalent training and three years of applied experience. A basic foundation of knowledge and skills in applications database and system / data analysis is necessary. Foundation knowledge and skills may include standard systems analysis techniques and specialization in a specific department or area.

KNOWLEDGE OF:

Formal data flow analysis methodologies.

Campus-defined systems, applications and standards.

System/equipment capability, design restrictions and security requirements.

Network connectivity, integration, configuration and protocols.

Integrated systems including operations systems, applications and databases.

Client/server technologies.

Technical and vendor documentation for database systems and related programs.

Data structure design, relational database design and file structures.

ABILITY TO:

Identify hardware/software problems.

Maintain current knowledge of program requirements, regulations and restrictions.

Communicate effectively.

Work confidentially with discretion.

Meet schedules and time lines.

Complete work with many interruptions.

Establish and maintain cooperative and effective working relationships with others.

Maintain records and prepare reports.

Understand and follow oral and written directions.

Use database tools to generate reports and perform data analysis.

WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:  Provides work direction to student and hourly workers as assigned.

CONTACTS: Co-workers, outside departmental staff, ITS Operations and Development staff, peers, and vendors. 

PHYSICAL EFFORT:

Requires the ability to exert some physical effort, such as walking, standing and light lifting.

Minimal dexterity in the use of fingers, limbs and body in the operation of office equipment.

Tasks require extended periods of time at a keyboard. 

WORKING CONDITIONS:

Normal office environment.

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SUPPLEMENTAL INFORMATION It is the responsibility of each applicant to have all the requested documents submitted through NEOGOV by the deadline date in order to continue in the application process for this position. 

APPLICATION INSTRUCTIONS - PLEASE READ

• Each recruitment is conducted independently from others; therefore, interested parties need to submit separate complete application packages for each position they apply for. 
• It is important the applicants submit ALL documents requested for the application package to be deemed complete and given consideration. 
  1. This includes, but is not limited to, submitting transcripts for all college coursework or degrees when requested to do so within a job announcement. 
  2. All out of the country transcripts must be evaluated prior to submitting them with applications. 
     • Any evaluation service member of the National Association of Credential Evaluation Service (NACES) http://www.naces.org/ is acceptable.
  3. If letters of recommendation are required, letters must be current within two years, signed and dated from individuals having knowledge of your professional experience.
  4. Typing certifications must be current within one year and must include name, date and net words per minute (NWP).
  5. For those disciplines with established Academic Senate’s approved equivalency: complete the Supplemental Equivalence Request form (If applicant is applying based on an equivalency and is requesting review)
• Applicants may be subject to passing an examination (written/technical), as appropriate to the requirements of the position. 
• Residency within a reasonable geographical area of the college may be necessary.
• Travel expenses for pre-employment interviews and employment processing will not be authorized. 

Applications with incomplete information (i.e., statements such as "see resume") or

missing documents will not be considered.

VISA

AVC does not sponsor visas. 

ACCOMMODATIONS

If you have, any questions or concerns or require accommodations for the application process in compliance with the Americans with Disabilities Act, please contact the Human Resources Office at (661)722-6311.

 Thank you for your interest in employment opportunities with Antelope Valley Community College District.

COMMITMENT TO DIVERSITY AND EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER 

Antelope Valley Community College District (AVC) is committed to employing
 administrators, faculty, and staff members who are dedicated to student success.
 AVC recognizes that diversity in the academic environment fosters cultural
 awareness, promotes mutual understanding and respect, and provides suitable role
 models for all students.

 AVC is committed to hiring processes that support equal opportunity, diversity, and
 provide equitable consideration for all candidates as required in federal and state
 laws and regulations. To find out more about AVC, please visit our website at
 antelopevalley.edu.

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Annual Security Report is provided by Antelope Valley College for prospective students and employees. A copy of this report is available at http://www.avc.edu/administration/police/  

Rev. 4-14-22