Job Description

REQUIRED QUALIFICATIONS:

• Master’s degree from a regionally accredited institution
• A minimum five years of progressive administrative experience at or above the level of department head or director of a major campus / university unit
• Previous supervisory experience managing a team of professional staff

PREFERRED QUALIFICATIONS:

• Direct supervisory experience in student services or strategic enrollment management, preferably in a regional comprehensive university campus
• Doctoral degree from a regionally accredited institution
• A record of providing creative, consultative leadership on complex academic issues
• Experience contributing to the formulation and implementation of strategic plans in the area of enrollment and institutional effectiveness
• Demonstrated ability to use technology and interpret data related to enrollment and institutional effectiveness and to present this to decision making groups
• Demonstrated ability to interpret and apply administrative policies and procedures
• Demonstrated record of actions and accomplishments related to diversity, equity, and inclusion
• Demonstrated ability to think both long-range and strategically, bring vision and creativity, and inspire others to active engagement in a common enterprise
• Demonstrated understanding of enrollment management strategies including best practices in student recruitment, financial aid leveraging, and college student development
• Excellent communication, negotiation, and interpersonal skills

University of Minnesota Duluth invites applications from experienced, innovative, and collaborative candidates interested in serving as its next Associate Vice Chancellor for Enrollment Management (AVC EM). Reporting directly to the Executive Vice Chancellor for Academic Affairs, the AVC EM has primary responsibility for leadership, management, strategic direction, and administrative oversight for enhancing student access and enrollment services at the University of Minnesota Duluth. Specific areas of oversight include the Office of Admissions, the Bulldog Resource Center, Enrollment Management Marketing & Communications, the Office of Financial Aid & Scholarships, the Office of the Registrar, and the Office of Institutional Research.

The ideal candidate for this position is a strategic thinker, enthusiastic about the role of enrollment management in higher education, knowledgeable in higher education marketing and enrollment management best practices, adept at data management and data interpretation, committed to continuous improvement, sensitive to staff’s wellbeing and work-life balance needs, collaborative in developing team-focused, data-driven approaches, and possesses strong quantitative skills.

ABOUT THE JOB:
Associate Vice Chancellor for Enrollment Management (AVC EM) reporting directly to the Executive Vice Chancellor for Academic Affairs, the AVC EM has primary responsibility for leadership, management, strategic direction, and administrative oversight for enhancing student access and enrollment services at the University of Minnesota Duluth. Specific areas of oversight include the Office of Admissions, the Bulldog Resource Center, Enrollment Management Marketing & Communications, the Office of Financial Aid & Scholarships, the Office of the Registrar, and the Office of Institutional Research.

JOB RESPONSIBILITIES:

• Provides leadership in the development of the vision, annual and long-range goals and objectives for the division of Enrollment Management (EM) and its departments and staff.
• Formulates and implements creative and innovative solutions to emerging EM challenges and opportunities.
• Provides strategic direction and leadership for the development and implementation of recruitment, enrollment, retention, and financial aid strategies to ensure robust enrollments in UMD’s undergraduate and graduate programs.
• Provides leadership, advocacy, and oversight for the Office of Admissions, the Bulldog Resource Center, Enrollment Management Marketing & Communications, the Office of Financial Aid & Scholarships, and the Office of the Registrar and serves as the direct supervisor to the directors of these departments.
• Directs the UMD Office of Institutional Research (OIR) and sets direction for the institutional research function to enhance institutional reporting, strategic planning initiatives, policy formulation, administrative decision-making, marketing and accreditation.
• Serves as the senior hiring authority within EM and OIR, ensuring adequate onboarding, training, performance management/evaluation, coaching, promotion, award, and disciplinary actions.
• Works collaboratively with other areas at UMD that directly affect recruiting and retention success inside and outside the EVCAA (Executive Vice Chancellor for Academic Affairs) areas.
• Cultivates a culture of diversity, equity, and inclusion across all functions of EM.
• Demonstrates and cultivates data-driven enrollment operations that result in sustained overall enrollment, academic quality, and diversity of student populations.
• Leads ongoing development, implementation, and updates to the UMD Strategic Enrollment Management Plan in alignment with the UMD Strategic Plan.
• Articulates and directs overall tactics and strategies necessary to fulfill institutional enrollment and student success goals, including communicating the UMD Strategic Enrollment Management Plan to stakeholders.
• Prepares short- and long-range enrollment and retention goals as part of the overall strategic planning process; monitors outcomes and analyzes progress to goals.
• Works collaboratively with campus leadership, academic deans, and program directors to implement enrollment strategies across the chancellor and three vice chancellor units and the four collegiate units.
• Provides oversight to undergraduate recruitment and retention marketing and communications, including collaborating with UMD’s Chief Marketing and Public Relations Officer and systemwide enrollment management/marketing to strengthen campus and system recruitment marketing activities.
• Provides advocacy and support for programs and services that foster retention and student success.
• Reviews and evaluates policies, processes, and procedures to ensure efficient, effective, and unbiased access to the University of Minnesota Duluth.
• Practices and fosters the use of data-informed decision making and creates and distributes appropriate reports, dashboards, and data summaries that inform decision- making.
• Provides oversight of $100 million in annual student aid, fosters optimization of institutional aid resources, and recommends strategic tuition pricing strategies.
• Collaborates with UMN System partners to efficiently deliver university enrollment services and to advocate for UMD needs and priorities.
• Supports the use of technologies across all functions of EM.
• Fosters relationships with reporting units based on trust, mutual respect, and accountability.
• Continually assesses and revises the EM organization, systems, processes, and procedures to improve efficiency and effectiveness, evaluating peer strategies to remain competitive.
• Ensures effective management of budget, personnel, technology, and workflow for the division.
• Serves as a senior member of the EVC’s leadership team, collaborates extensively with AVC colleagues, and represents UMD and Academic Affairs within campus and UMN System committees and work groups. Works in partnership with the Executive Vice Chancellor for Academic Affairs to fulfill the mission of Academic Affairs.

PROGRAM / UNIT DESCRIPTION:

UMD Enrollment Management (EM) is committed to creating a culture of engaged partnerships that enhance the experiences of prospective and currently enrolled students, support student development and engagement, and lead to timely graduation. EM provides leadership, services, and structures to attract, enroll, retain, graduate, and develop students. Through comprehensive recruitment activities and holistic admissions, financial education and wellbeing support, new student and parent transition information and programs, optimization of student financial aid, high-quality communications, valid data and analyses, high-quality registration and student records services, tools supporting degree progress and networked support, and compliance with university policy and state and federal laws, EM supports the university’s mission and commitment to academic quality, diversity, equity, and inclusion.

Job Open Date: 2/21/2023

Job Closing Date: Open until filled

APPLICATION INFORMATION: Applications must be submitted online in the University of Minnesota Duluth’s Employment System. In order for your application to be considered complete, it must include the following four elements:

To apply for this position, go to http://www1.umn.edu/ohr/employment/ and search for job opening 354273. First submit the online application with cover letter and CV/resume (#1 and #2). Then return to the “My Job Applications” page to attach the additional documents (#3 and #4). The Screening Committee will begin its review of complete applications March 24, 2023 and continue until the position is filled. If you have any questions, please contact the chair of the Screening Committee:

Dr. Praveen Aggarwal, Chair-Screening Committee
Interim Dean
Labovitz School of Business and Economics
219E LSBE, 1318 Kirby Drive
Duluth, MN 55812
Phone: 218-726-8971
Email: paggarwa@d.umn.edu

If you need a reasonable accommodation for any part of the application and hiring process, please contact a University of Minnesota Access Consultant at 612-624-3316.

If you have started receiving retirement annuity payments from the Minnesota State Retirement System (MSRS) or Public Employees Retirement Association (PERA) your eligibility for this position may be impacted. Please contact UM Benefits at 1-800-756-2363 for any eligibility limitations.

We welcome and encourage individuals from underrepresented groups and US military veterans to apply.

The University of Minnesota is an equal opportunity educator and employer.

Smoking, chewing tobacco and the use of electronic cigarettes is prohibited on all UMD property, including indoor facilities, campus grounds, and University vehicles.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

BACKGROUND CHECK:
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

ABOUT UMD:

UMD is a comprehensive regional university set on the beautiful shores of Lake Superior. As a sea-grant and land-grant university that acknowledges its location on the traditional, ancestral, and contemporary lands of Indigenous people, UMD achieves its mission through vibrant and high-quality academic, co-curricular, and student support programs; impactful research, scholarship, and creative activities; and public engagement. UMD research and academic programs reach across the state with programming to support tribal nations and research that specializes in Minnesota’s natural resources. Undergraduate students can choose from 16 bachelor’s degrees in 87 majors and 77 minors as well as 7 certificates across the four colleges. UMD also offers graduate programs in 24 fields, 13 minors, and 3 certificates. The University of Minnesota Medical School, Duluth campus and the University of Minnesota College of Pharmacy, Duluth both have programs on the UMD campus.

UMD started as the Normal School at Duluth in 1895. In 1921, the institution became the Duluth State Teachers College, and in 1947 it became a coordinate campus of the University of Minnesota. UMD's campus consists of more than 50 buildings on 244 acres overlooking Lake Superior, all built since 1948. Most UMD buildings are connected by concourses or hallways, providing easy access for students with disabilities and convenience for all students year round. UMD is also home for the Tweed Museum of Art, the Marshall W. Alworth Planetarium, and the Marshall Performing Arts Center. Other facilities include the Research and Field Studies Center, Glensheen Historic Estate, the Lower Campus, the Large Lakes Observatory, and the Natural Resources Research Institute.

UMD consistently ranks among the top Midwestern, regional universities in U.S. News and World Report's "America's Best Colleges" issue. Providing an alternative to both large research universities and small liberal arts colleges, UMD attracts students looking for a personalized learning experience on a medium-sized campus of a major university.

UMD’s Fall 2022 enrollment was 9,675, including 7,754 undergraduate degree-seeking and 576 graduate degree-seeking students. Approximately 85% of UMD’s undergraduate degree-seeking students are from the State on Minnesota (48% of the undergraduate population are from the Twin Cities metro area and 37% from Greater Minnesota). An additional 13% of the undergraduate students are from states other than Minnesota, and approximately 1% of the students are international. The University offers housing to 1,850 students in traditional residence halls and 1,100 students in apartment-style units.

Over 1,768 people work at UMD, including 475 full-time faculty and 309 full-time professional, academic, and administrative staff, 102 part-time faculty and 28 part-time professional, academic and administrative staff, and 635 full-time/part-time civil service and labor represented employees.

The Systemwide Strategic Plan "MPact 2025" was developed during 2019-20, and the draft plan with commitments, goals, action items, and measures was made available for comment in October 2020. UMD integrated the campus's Strategic Plan with MPact following the Board of Regents approval of the Systemwide Plan in February 2021. The integration involved a refresh of the campus's strategic plan initiatives, which were presented to the Board in June 2021. During 2021-22, campus leadership sought additional input to aid in finalizing measures and
targets and to update the UMD vision statement.

ABOUT DULUTH, MINNESOTA:
Situated on the north shore of Lake Superior at the westernmost point of the Great Lakes, Duluth is the largest metropolitan area (and second-largest city) on the lake. A tourist destination for the Midwest, Duluth features the United States only all-freshwater aquarium, the Great Lakes Aquarium; the Aerial Lift Bridge, which is adjacent to Canal Park and spans the Duluth Ship Canal into the Duluth–Superior harbor; and Minnesota Point (known locally as Park Point), the world's longest freshwater baymouth bar, spanning 6 miles. The city is also the starting point for vehicle trips touring the North Shore of Lake Superior toward Ontario, Canada. Industries include tourism, healthcare, financial/banking, mining, paper, communications, education and shipping. Duluth's harbor welcomes over 1,000 ocean-going and Great Lakes freighters annually. Duluth's Seaway Port Authority provides foreign trade zone and economic development services. Interlake cargoes of iron, grain, coal and stone combine to make this the top volume port on the Great Lakes with a total of $1.4 billion in annual economic impact. Duluth is a regional medical center for surrounding states and provinces. With a physician population of over 400; one of every seven residents is employed in healthcare and Duluth is rated first in the United States for quality healthcare in communities of its size.

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