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Director of Admission, Enrollment & Outreach
Job Description
Full Job Description
Job Summary
UPDATED- First Date of Consideration: 2/3/2023
Shoreline Community College is dedicated to inclusive excellence in teaching and learning, student success, and community engagement. Shoreline serves the educational, workforce, and cultural needs of our diverse students and communities through the core themes of educational attainment and student success, program excellence, community engagement, access and diversity, and College stewardship. Shoreline Community College is a place of open inquiry and learning, with a campus that models ideals set out in our Community Standard.* We are committed to upholding a culture of free expression, as well as maintaining a supportive and respectful learning and working environment for all.
The Director of Admissions, Enrollment & Outreach is unique in that it plays a significant role in two key entry areas for students - Enrollment Services (ES) and Outreach & Recruitment (O&R). It plays a significant role in outreach related to supporting our local community for access to education. The position is responsible for examining outreach and recruitment, registration, and degree conferral practices in order to address the opportunity gaps in access, retention, and completion with regard to diversity, equity and inclusion.
The Director of Admissions, Enrollment & Outreach provides leadership for Enrollment Services and Outreach & Recruitment. This position serves on the Students, Equity & Success (SES) Directors Team and reports to the Dean of Student Access & Advising. In collaboration with the Dean of Access and Advising, the director assists in designing and assessing the strategies used to recruit, admit, and enroll a diverse entering class.
ESSENTIAL JOB DUTIES:
Lead and direct Enrollment Services as Registrar managing budgets, FERPA training, and compliance, admissions, registration, residency, transcript evaluation, diploma production, degree and enrollment verification, petitions, website updates, electronic filing system, state reporting, and other related tasks.- Provide strategic direction to the Outreach and Recruitment team to ensure annual target setting, recruitment activity assessment, and proactive follow up to applicants.
- Serve as Campus Solutions (CS) pillar co-lead for new student information system, ctcLink (an Oracle PeopleSoft product).
- Supervise 10 full-time employees in Enrollment Services and Outreach & Recruitment as well as student/temporary staff.
- Ensure alignment of Outreach and Recruitment functions that require partnership with admissions, with enrollment services, with financial aid, and with academic advising.
- Manage the maintenance of security and access to student records, complying with FERPA and State standards and American Association of Collegiate Registrars and Admissions Officers (AACRAO) best practices; oversee the computerized recruitment and admissions Inquiry Management System (IMS)
- Work in coordination with Director of Advising, Running Start, and First-Year Experience to ensure Running Start enrollment is maximized
Qualifications
REQUIRED EDUCATION & EXPERIENCE:
Master’s degree from an accredited institution with at least two years of direct experience;
OR Bachelor’s degree from an accredited institution with at least four years’ direct experience;
OR Minimum of 8 years of direct experience
- Three (3) years of supervisory/management experience in student services or related area
- Familiarity with an information system such as PeopleSoft or a similar student information system
KNOWLEDGE OF:
- Strategic enrollment management principles and practices
- Leadership principles, including the principles and practices of effective supervision
- Applicable laws, rules, ordinances, and regulations related to Registrar/enrollment activities
- Budgeting management including compliance within funding requirements at state/federal levels
SKILL IN:
- Fostering a climate of equity and belonging through multicultural awareness and responsiveness
- Training, supervising, and evaluating staff, including the practice of effective leadership
- Effectively communicating (orally and written) with individuals at all levels inside and/or outside of the College with clear and concise information
- Handling difficult or sensitive situations using sound independent judgment within legal guidelines
Conditions of Employment
PHYSICAL WORK ENVIRONMENT:
The College is currently providing services in a mixed modality of operations (both online and in-person services are offered). Administrators are assigned to work on campus, noting there may be some opportunities to work remotely based on program or area needs. If authorized for limited remote work, employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for online work needs. When working on-campus, this position will perform work in a standard office setting, use standard office equipment and physically attend meetings both on and off campus, using the ability to communicate in person or through appropriate means. This position also works work weekends and evenings when appropriate or needed is required.
TERMS OF EMPLOYMENT/SALARY:
This is a full-time administrative/exempt annually contracted position with initial salary placement determined by the College dependent upon education/experience. Hiring of this position is contingent upon available funding as determined by the College President.
OTHER CONDITIONS:
Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at hr@shoreline.edu.
In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment.
In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. Shoreline Community College does not sponsor H-1B visas for this position . Other conditions that may apply will be detailed upon the offer of employment. This position is overtime exempt.
Required Materials
To be considered for this position, please submit the following:
NEOGOV online application/profile/supplemental questions- Letter of interest addressing each qualification
- Current resume
Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment, but will be considered in determining the applicant’ suitability for the positions.
Please Note: Once application materials have been submitted, you may not modify the application.
- Community Standard Statement
" Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly, affects all indirectly ..." - Rev. Dr. Martin Luther King, Jr.
Shoreline Community College is a place for students, employees, and the community to pursue excellence in education in an environment dedicated to equity, inclusiveness, and self-reflection. We value respectful, dynamic interactions and lively discussion. We strive to create an environment where everyone is supported and valued. Shoreline Community College does not tolerate hateful, violent, or discriminatory actions that target any person or group based on their beliefs, customs, identity, or affiliations. When one of us is diminished, all of us are diminished.
Shoreline Community College provides a generous benefits package which includes health care coverage and dental insurance for employees and eligible family members/domestic partners, retirement plans, disability plans, disability and life insurance, vacation and sick leave and up to eleven (11) paid holidays.
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