Provides circulation support services within the campus library.

• Performs library work of a moderately complex nature
• Works under general supervision based upon knowledge of library policies and procedures
• Provides circulation services including organization of library materials
• Maintains circulation records and prepares reports as necessary
• Organizes reserve items
• Answers moderately complex questions, refers questions to a librarian, when appropriate
• Provides excellent customer service as a primary contact for patrons of the library
• Locates materials including databases and electronic resources for students and faculty
• Provides check in and checkout services as well as properly shelving library materials
• Effectively uses an automated circulation system
• Develops an extensive working knowledge of library services, policies and practices
• Communicates library services, policies and practices to students, faculty and staff
• Performs advanced library operational skills
• Works with little supervision and applies judgment in evaluating alternatives
• Manages technical matters and human relations issues
• Maintains operational reports and makes reports as requested
• Ensures compliance with all applicable laws, policies, and procedures
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the values of the College: diversity, teaching excellence, student success, innovation and creativity and service to the College
• Supports the mission, values and 3 goals and 8 principles of the College

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

• Associate’s degree or 60 college hours and two (2) years of customer service experience; or any equivalent combination of education, training, certification, and related experience

• Experience with enterprise systems, including Microsoft Office 365 (Access, Excel, PowerPoint, Teams, Word, etc.) and Adobe Creative Cloud (Photoshop, In-Design, Illustrator, etc.)
• Experience performing basic troubleshooting for Windows computers
• Experience with Alma, Ex Libris, or other Integrated Library System (ILS)
• Experience with 3D printing equipment and software, including Cura and TinkerCad

• Excellent customer service and interpersonal skills
• Proficiency with word processing, spreadsheet and presentation software
• Experience with computerized systems
• Strong organizational skills
• Ability to enthusiastically communicate with and relate to the community college student

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.