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Assistant Director of Financial Aid
Job Description
Full Job Description
Position Details
Position Information
Classification Title
MnSCU Academic Supervisor 1
Working Title
Assistant Director of Financial Aid
Hire Types
Supervisor/Manager
Division
Rochester Community & Technical College
Department
Student Affairs
Unit
Financial Aid
Location
Rochester
FLSA
Exempt
Full/Part Time
Full Time
FTE
1.0
Employment Condition
Unlimited
Work Shift
Work Schedule/Hours/Days
Posting Details
Applications received on or before the application review date of March 19, 2023, are assured of full consideration. Applications will ONLY be accepted through the online application process.
To learn more about us, please visit our campus website at: http://www.rctc.edu
To learn more about us, please visit our campus website at: http://www.rctc.edu
Salary Minimum
$57002
Salary Maximum
$82560
Salary Type
Annual
Bargaining Unit/Plan
216, MMA
Job Description
The purpose of this position is to provide leadership for the functions of the department, provide management and expertise for the information system modules supporting these functions and to assist in the maintenance of the department’s website. The position supervises the training and work of the Financial Aid Specialists. This position also coordinates and oversees the functions of the Financial Aid Office, provides administrative support to the Director, and acts as the Director in their absence.
The employee will deliver high-quality, student-centered assistance to applicants, students and their families at Rochester Community and Technical College (RCTC). This position directly supports the RCTC mission by helping students and parents access and understand various forms of financial aid and assists applicants and students who need added support to navigate complex financial aid situations. This position provides advising in a variety of settings, both on- and off-campus and will be called upon to assist with high-level financial aid questions, meet with students who have concerns or are requesting special consideration and function as a liaison to other areas (both internal and external to the College) where the student may benefit from additional services.
All RCTC employees are responsible for promoting a culture that supports diversity and inclusion in all forms while providing excellent customer service to all internal and external contacts.
To view the full position description, please click on the following: Assistant Director PD
To view the full position description, please click on the following: Assistant Director PD
Required Qualifications
- Two-year degree or higher.
- Two (2) years experience supervising professional or student services staff, or similar lead work experience.
- Three (3) years experience in a college or university financial aid office or in advocating for students and families as they navigate financial aid processes.
- Customer service skills sufficient to provide prompt, welcoming, courteous, and accurate information in person, on the phone, and through e-mail and other written correspondence. Must be capable of working with confidential materials, have a propensity for detail and accuracy and be capable of maintaining satisfactory performance under pressure and in stressful situations.
- Experience in developing and delivering public presentations to both small and large audiences.
- Knowledge and skill using Microsoft Office (word processing, spreadsheet, presentation) programs to produce correspondence, spread sheets, and reports in an efficient and timely manner.
- Database Management skills sufficient to perform data entry, create queries and perform database maintenance.
- Knowledge of math sufficient to apply equations and if/then formula logic, add, subtract, multiply and divide whole numbers, fractions, decimals, calculate percentages, and use simple formulas.
- Communication skills sufficient to read, speak, and write effectively in the English language.
Preferred Qualifications
- Extensive knowledge of federal and state financial aid rules and regulations
- Expertise in assessing student needs and coordinating services to retain students
- Knowledge of ISRS, COD, CPS, NSLDS and other financial aid related websites and software
- Previous experience working with R2T4, Satisfactory Academic Progress and reconciliation of federal and state accounts.
- Familiarity with Minnesota State College and University system and RCTC policies, and procedures.
- Experience working with diverse clientele
- Demonstrated organizational and time management skills to prioritize and meet deadlines on simultaneous projects
Other Requirements
Only complete applications will be considered. A complete application will include the following: cover letter that addresses the qualifications and experiences required; resume/Curriculum Vitae; copies of transcript(s) -undergraduate and graduate (official transcripts will be required at the time of hire); and copies of professional licenses, if required for qualification purposes.
In accordance with the Minnesota State College and Universities Vehicle Fleet Safety program, employees driving on college business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a Motor Vehicle Records check.
In accordance with the Minnesota State College and Universities Vehicle Fleet Safety program, employees driving on college business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a Motor Vehicle Records check.
About
Established in 1915, Rochester Community and Technical College is the largest higher education provider in the fastest-growing city in Minnesota, serving more than 6,800 students a year in credit courses and nearly 4,000 in non-credit continuing and workforce education programs. RCTC combines the best in liberal arts, technical, and life-long learning with more than 70 credit-based programs and over 100 credential options. RCTC’s expansive 518-acre campus includes university partnerships, a diverse student body, and a vibrant student life program. RCTC provides a unique learning environment that offers the feel of a four-year university campus with the commitment to access and opportunity of a two-year college.
Minnesota State Colleges and Universities is the third-largest system of higher education in the United States. It is comprised of 27 two-year colleges, seven four-year state universities with a total of 54 campuses located in 47 Minnesota communities. The System serves approximately 300,000 students each year, and produces 36,000 graduates annually. For more information about the Minnesota State system, please view its website at www.MinnState.edu.
Benefits Info
RCTC/State of Minnesota offers a comprehensive benefit package including life, health and dental insurance, a retirement program, tuition waiver for employee and dependents, tax sheltered annuity program (403b), a deferred compensation plan (457), and professional development funds, as well as a variety of other benefits (generous personal or vacation leave and sick leave, and 11 paid holidays each year) defined by individual collective bargaining agreements.
Posting Detail Information
Posting Number
FY23-14
Number of Vacancies
1
Re-posting
No
Desired Start Date
Position End Date (if temporary)
Open Date
02/15/2023
Close Date
03/19/2023
Open Until Filled
Accept Applications
Yes
Special Instructions Summary
Posting Contact
Jennifer Haug; jennifer.haug@rctc.edu
Equal Employment Opportunity Statement
Minnesota State (Including Rochester Community and Technical College) is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. All applicants must be able to lawfully accept employment in the United States.
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