Job Description

Registrar

 

Description/Job Summary

Reporting to the Vice President for Student Affairs, or designee, the Registrar provides leadership, vision, and hands-on management for the Registration and Records department. The Registrar maintains student academic records and is responsible for using best practices in fulfilling this role. The Registrar is expected to maintain a high degree of technological understanding for all functions performed in the department. The incumbent works to develop a culture of excellence for services provided to both students and colleagues. The Registrar participates and leads strategic initiatives to support enrollment and registration goals. This position has college-wide responsibilities that require a high degree of professionalism, confidentiality, and efficiency. The Registrar and staff regularly work evening and weekend hours to meet the needs of students.

 

Responsibilities/Duties

• Leads and administers quality services and processes including, but not limited to student registration, records functions, grade reporting, academic progression, transcript services, master course table, degree audit, support for course scheduling, graduation, evaluation of transfer credit, student enrollment verifications and certifications, and residency/tuition classification.
• Develops, documents, and maintains the College's records and registration policies and procedures to ensure data integrity.
• Oversees course registration, drop/add, grade entry, and the online student academic information portal.
• Oversees the academic transcript functions and ensures that transcript requests are processed efficiently and timely.
• The Registrar primarily serves as the College's Family Educational Rights and Privacy Act, (FERPA) compliance officer, along with the Associate Registrar.
• Collaborates with Academic Affairs and others to develop academic calendars, Institutional Catalog, and registration dates.
• Works with academic leaders to develop class schedules and ensures that all courses meet appropriate guidelines set forth by governing agencies.
• Analyzes class offerings to determine if schedules meet the needs of students.
• Ensures compliance with COMAR standards associated with class meeting durations.
• Prepares and distributes standard reports using various applications on official enrollment, National Student Clearinghouse reporting, grade reporting and distributions, graduation rates, and other key data relevant to records and registration.
• Maintains records of all College classes and curriculum prerequisites, graduation requirements, degree audits and credential awards.
• Participates in the commencement planning activities and preparing information such as honors lists, transcripts, and class rankings.
• Provides expertise on all computer systems and technology used to perform student registration and records functions.
• Develops and provides regular reports on registration and associated functions.
• Leads, supervises, trains, and manages staff, as well as provide coverage at all campus sites as deemed necessary.
• Develops and manages departmental budgets.
• Works closely with IT, academic coordinators, department chairs and deans in the graduation audit process; conducts audit review verification for grade changes.
• Other related duties as assigned.

Required Qualifications

• Master's Degree in higher education administration, student personnel, or related field
• 7 years of experience providing services and registration functions within a Registrar's office at a college or university.
• 5 years leadership and experience supervising staff within a Registrar's office.
• Demonstrated understanding of college academic policies related to advising, graduation and other issues related to student enrollment.
• Excellent skills related to Ellucian Banner or another CRM system.
• High proficiency with Microsoft Office suite programs
• Ability to develop and deliver high level data reports associated with registration and records.
• Excellent communication skills, both verbally and in writing
• Excellent knowledge of relevant laws and regulations affecting academic institutions such as ADA, FERPA, COMAR compliance, HEA, etc.
• Significant participation in relevant professional organizations and associations related to the Registrar's function.

Preferred Qualifications

• 10 years of progressive experience providing services and registration functions within a Registrar's office at a college or university
• 7 years leadership and experience supervising staff within a Registrar's office.
• Experience serving as a university or college Registrar highly preferred.
• Banner "Super User"
• Community College Experience

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