Victoria College's Division of Student Services is recruiting for a Support Services Coordinator to work in the Advising & Counseling Services Department.  This position is responsible for developing and maintaining partnerships with community based social services in the support of VC students.  Responsible for meeting with “at risk” students who need social services to remain on track towards their academic and professional goals and make appropriate referrals.  Shared responsibility in the establishment and enhancement of support services to students who are experiencing insecurities which are negatively affecting their academic success.  This position is supported by a five-year US Department of Education Title V grant ending 9/30/2026, with annual continuation funding after 9/30/2023 contingent on funding availability.

• Establish and maintain partnerships with local social service agencies and organizations to facilitate effective student support referrals
• Regularly seek out opportunities for social services agencies to host on-campus events
• Research, develop and conduct social service workshops for students at individual and group level
• Research, develop and coordinate professional development opportunities for Victoria College’s faculty and staff in regards to student needs and trends
• Conduct initial interviews with “at risk” students to assess, interpret and make appropriate referrals to on-campus and community support services based on student’s situation
• Provide crisis intervention to students in need and make strong referrals to other agencies and services when necessary
• Advocate for students who are in need and are “at risk”
• Assist the Institutional Effectiveness, Research, & Assessment department with data collection and maintenance of accurate database information
• Participate in professional development opportunities through multiple means, such as on-campus trainings, webinars and local/state/national professional organizations
• Participate on CARE Team and Campus Safety committees in an effort to provide on-campus and community resource referrals
• Assists with Pirate Orientations, Student Success Workshops, college tours for prospective students, and other student related events
• Maintains and ensures confidentiality of student documents and records
• Performs other related duties as assigned by the Director of Advising, Counseling, & Support Services

• Requires a Master’s degree in social work, counseling, psychology, or related field
• Minimum of two years experience working in a related field required, three years preferred
• Licensed Master Social Worker (LMSW) or equivalent licensing credentials required
• Two years of strong customer service experience required
• Must support and have a clear understanding of the mission of community college
• Experience working within an educational environment and working with a diverse population is preferred
• Must have excellent interpersonal, oral and written communication skills
• Experience with software, including MS Office, Internet, Banner, and email
• Ability to accomplish business tasks, meet deadlines, and ability to learn and interpret policies and procedures
• Sensitivity to diverse populations and ability to handle multiple tasks simultaneously
• Experience working with state and/or federal grants preferred
• Bilingual preferred

• Exhibit keyboarding skills
• Ability to lift and move materials weighing up to twenty pounds
• Sit or stand for extended periods of time
• Bend, kneel, reach
• Utilize telephone system
• Ability to interact verbally with students