The Office of Admissions is seeking an Admissions Specialist who will assist with Recruitment and report to the Coordinator, Recruitment and CRM.  This position works directly with representatives of public and private high schools, business, government and community organizations in actively recruiting prospective students for Santa Fe College.  He or she will manage the recruitment of prospective students for designated academic programs at the college, working closely with academic advisors in those areas and serving as a pre-college advisor to students and families.  As some recruitment events often occur in the evening or on the weekend, schedule flexibility is critical. 

The successful applicant will have exceptional communication, organizational and interpersonal skills as well as a strong work ethic and attention to detail. They must be a self-starter and highly motivated to provide prospective students with accurate information about the college’s programs and application procedures. The applicant must possess working knowledge in social media, digital communications and a commitment to service excellence as a representative of the college.

• Engage prospective students at events on campus, in the community and out-of-district tor to provide timely and accurate information about the college, designated programs and the enrollment process
• Manage the college’s Group Tour program and coordinate visits with staff and departments across the college
• Conduct on-campus presentations for individuals and families as part of the college’s Campus Visit program
• Work closely with academic advisors and department chairs in designated academic areas to ensure that information is both current and relevant 
• Host information sessions about designated academic programs, conduct presentations about those areas and serve as a subject-matter expert on SF in general and designated academic programs specifically
• Directly manage outreach and communication with a caseload of prospective students in designated academic areas and out-of-district regions from first contact through enrollment and eventual graduation
• Update and maintain a digital interaction with prospective students, and manage relationships with both prospective and current students through Salesforce CRM, and directly assist with the management of the college’s Salesforce Ecosystem
• Collaborate with community organizations in Alachua and Bradford County to promote events for prospective students
• Assist and advise the Coordinator and the Director in all areas of recruitment.
• Daily interaction with offices on campus that provide staff and support for recruitment and orientation events and communication to prospective and incoming students
• Strictly honor the privacy and security of student records and other sensitive information according to appropriate state, federal and college regulations, policies and procedures.
• Provide service excellence through courteous, informed, accessible and professional engagement.
• Perform other duties as assigned.

Reports to: Coordinator, Recruitment & CRM

Required:  A Bachelor’s degree with at least two (2) years of related work experience in enrollment management or as a teacher, counselor or advisor at the high school level or post-secondary level, or equivalent, is required.

Additional Requirements:  Must be able to lift at least 20 pounds without assistance. Applicants must have a valid Florida Driver License and be authorized to drive for the college (Driving Requirements).    A criminal background check will be conducted.

Preferred:  A Master’s degree in a relevant discipline with experience working in a community college and/or university setting is preferred. Multiple language competencies strongly preferred.  Experience with constituent relationship management platform (CRM) strongly preferred.  

• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Team Orientation & Interpersonal – highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
• Ability to work successfully in a multi-cultural environment.
• Organization & Time Management – able to plan, schedule, organize, and follow up on tasks related to the job to achieve goals within or ahead of established time frames.
• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
• Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
• Leadership – has demonstrated success as an entrepreneurial, high energy, driven, hands-on leader; possesses expertise in selecting, training, developing, coaching, mentoring, and retaining a highly motivated workforce.
• Customer Service – Provide service excellence through courteous, informed, accessible, and professional engagement.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions

Application Process:  All applicants must submit an online application, a letter of intent, an up-to-date resume, well as college transcripts to be considered for this position.  The letter of intent must describe your interest in working as an Admissions Specialist at Santa Fe College and explain the skills, strengths and experience you would bring to this position. College transcripts are required to document any college coursework.  Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made.