The student will answer questions from students, instructors and staff. The student will gain proficiency in aiding ESL students, instructors and staff. The student will effectively deal with issues that helps the student with productivity and overall job satisfaction. The student will actively seek departmental and institutional knowledge through individualized training. The student will demonstrate increased independence with handling daily inquiries from ESL students, instructors and staff. The student will learn how to work with a team of instructors and staff on various department projects and assignments. The student will effectively communicate verbal and written information when working with ESL instructors, students and staff in collaborative situations. The student will communicate through discussions and emails with ESL instructors, students and staff when working on group projects.

 

The student will be provided with the fundamentals required for an office setting, such as serving students (similar to servicing customers), and learning organizational, communication, and marketing skills. The student will increase ability to work independently in the ESL computer lab, assisting ESL students, instructors and staff. By working with experienced instructors and staff, the student will have daily opportunities to work on various systems, with opportunities to apply computer and communication skills. The student will demonstrate proficiency in computer and communications skills through increased level of understanding and ability to deal with computer lab issues. 

Responsibilities include clerical tasks, data entry, filing, answering phones, assisting students and faculty, completing forms, answering phone calls, working together with staff on projects, using Microsoft Office Suite, and using SLCC web programs.

9 credit hrs for Fall/Spring

2.0 GPA

Proficient computer skills and ability to operate general office equipment

Excellent verbal and written communication skills

Good interpersonal and customer service skills

Exceptional organization skills

Must be a team player

Ability to work independently

Must be able to manage multiple priorities
Proficiency in computer and communications skills. 

Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

Salt Lake Community College is Utah’s largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems (“URS”).

This position may require the successful completion of a criminal background check.