• Experience working in the Post-Secondary environment
• Knowledge of Financial Aid systems (NSLDS, FAA Access, COD, FSA)
• Understanding of Title IV programs (Pell, Loans, Federal Work Study)
• Understanding of State Programs (Cal Grant, Chafee, Success Grant)
• Strong work ethic and ability to prioritize multiple tasks and follow through in a timely manner
• Excellent customer service skills
• Knowledge and understanding of student development and student services;
• Excellent listening, strong written and verbal communication skills;
• A strong student-focus, and an ability to enthusiastically and effectively assist students individually and in groups;
• Ability to interpret and research appropriate inquiries concerning student records and grades;
• Ability to communicate and access information through the internet and social media;
• Ability to work closely and collaborate with staff as well as college administrators, faculty and staff;
• Proficiency in MS Office suite as well as ability to learn software and database programs;
• Awareness of on-campus and community resources
• Ohlone prides itself as a Learning College with the motto of “A World of Cultures United in Learning” and we are looking for staff who embrace diversity in serving students of varied backgrounds and learning styles, highly ethical, trustworthy, credible, loyal and is respectful of diverse views and opinions;
• The college has a firm commitment to environmental sustainability and looks to all employees to support this important goal.

This is a 12 months, 100% Classified position
This position is funded by categorical funds, and employment is subject to those funds being available.

DEFINITION
Under general supervision, process student financial aid applications and subsequent actions. Responsibilities include the review of financial aid applications, determining eligibility, ensuring proper documentation, and assisting students as they navigate the financial aid process. Tasks will also include having responsibility for other financial aid areas such as processing scholarships, responding to verifications of information, calculating overpayments, and approving student loan awards.

• Review financial aid applications for programs including, but not limited to, the Federal Application for Federal Student Aid (FAFSA), the California Dream Act, and/or the California College Promise Grant to ensure the appropriate documentation and information is provided, determine the type of aid that students are eligible for, and assess a student’s financial aid award amount;
• Enters financial aid data into appropriate database/s;
• Determine the amount of financial aid that students need to repay due to the withdrawal from school or issues with academic progress;
• Award student aid that is obtained through scholarships;
• Respond to requests for verification of information from organizations regarding housing verifications and aid verifications;
• Evaluate pending private loan certification requests to approve and certify loans;
• Distribute private loan checks;
• Develop reports related to financial aid;
• Conduct outreach activities on behalf of the financial aid department to provide information about the financial aid process and the Federal Work Study program;
• Ensure that students are provided notice to repay emergency grant funds;
• Contact students to notify them of incomplete documentation and ensure appropriate information is provided;
• Guide students through the financial aid process to assist with the completion of financial aid applications;
• File departmental documents, records, and reports;
• Demonstrate sensitivity to and respect for the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the District’s students, faculty, staff and community;
• Effectively engage and support historically disproportionately impacted groups by addressing issues of equity and improving culturally responsive service-oriented practices;
• Perform related duties as assigned.

• State and Federal regulations governing financial aid;
• District policies governing the financial aid process;
• Family Educational Rights and Privacy Act (FERPA);
• Principles of effective customer service;
• Data gathering software;
• Enterprise Resource Planning (ERP) software;
• General office software and equipment.

 

• Apply knowledge of State, Federal, and District policies and regulations governing financial aid to ensure eligibility for different types of aid, student loans, and emergency grants; calculate the amount of aid and loans that students are eligible for; reconcile accounts and determine overpayments funds that need to be returned; respond to requests for information about student aid; and amount of aid to be returned;
• Apply knowledge of FERPA to not disclose student information to unauthorized parties;
• Use principles of effective customer service to communicate and assist students;
• Use data-gathering resources to run reports, as assigned;
• Use ERP software to enter financial aid information;
• Use general office software and equipment to develop reports, aggregate data, and communicate with District staff and students.

• Ensure effective customer service during all interactions that exhibit sensitivity and an understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, District staff, outside agencies, and visitors;
• Effectively maintain, update and utilize financial aid database/s;
• Ensure the accuracy of financial aid data and the proper disbursement of funds;
• Effectively assist students in applying for financial aid;
• File documents accurately;
• Communicate effectively, orally and in writing;
• Develop and maintain effective working relationships with District staff, students, outside agencies, and visitors.

 

• Any combination equivalent to an Associate’s degree and 2 years related experience or equivalent.
• Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college employees and students, as these factors relate to the need for equity-minded practices.

• This position requires physical abilities needed to work in a standard office setting, including but not limited to: standing and/or sitting for prolonged periods; occasional stooping, bending, kneeling, and twisting; occasional lifting, carrying, pushing and/or pulling light and moderate amounts of weight; operating office equipment which may require repeated fine motor skills (e.g.: keyboard use); and the ability to communicate in written and verbal forms. The position requires vision and hearing in normal ranges (with or without correction) sufficient to operate any assigned equipment and the ability to clearly communicate with others in written and verbal forms.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

• Work will primarily be in an indoor office environment.

 

CSEA Salary Schedule Range # 34

$55,536 Annually

$61,236 Annually

$70,908 Annually

S202-14

1

02/06/2023

02/27/2023

Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

HEALTH AND WELFARE BENEFITS

1. Medical, dental, vision, life insurance, EAP and LTD
2. Membership in Public Employees’ Retirement System Candidates hired on or after January 1, 2013 are subject to restrictions imposed by PEPRA )
3. Contribution to O.A.S.D.I. (Social Security)
4. Paid vacation
5. Paid sick leave
6. Paid holidays and district-paid floating personal days
7. Summer 4/10 schedule (Fridays off)
8. Longevity pay step increase based on your years of service
9. IRS Section 125 Flexible Medical Spending Plan
10. 457(b) Deferred Compensation Plan (employee contributes)
11. 403(b) Tax Shelter Annuity Plan (employee contributes)

Benefits will be prorated for positions less than 100%

Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.”

Founded in 1967, Ohlone College is named in honor of the early Ohlone People who inhabited the San Francisco Bay Area. Ohlone College is committed to providing a high-quality education to serve our diverse population of over 15,000 students per year. Ohlone College is nationally recognized for our Deaf Studies and Interpreter Preparation programs, and is widely known for our nursing, health sciences, liberal arts, biomedical science, and smart manufacturing programs. As a learning community, we embrace and champion inclusivity, integrity, student expression, global citizenship, and continuous improvement.
Ohlone College is one of the top-ranked community colleges in California, serving the cities of Fremont, Newark, and Union City. Our campuses in Fremont and Newark are centrally located in the East Bay between San Francisco, Oakland, and San Jose. This region is known as a hub of innovation and economic activity, and home to some of the most advanced manufacturing, biomedical research, and clean energy companies in California, including Tesla, Meta, Seagate, and Lam Research.
The main campus in Fremont is located near Interstate 680 at the base of Mission Peak, just south of the historic Mission San Jose, and is the primary gateway to year-round hiking, biking, and hang gliding in the Mission Peak Regional Preserve. The Newark Center for Health Sciences and Technology is located near Interstate 880 in a hub of new residential and commercial development. The two campuses are connected by shuttle to each other and the Warm Springs BART station, which offers convenient access to public transit throughout the Bay Area.

The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.

If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.

Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts, proof of freedom from tuberculosis and proof of vaccination from COVID -19. In addition, you will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.” Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance. Employees must be California residents on their date of hire and for the duration of their employment with Ohlone Community College District.