Job Description

The Assistant Director of Admissions & Recruitment is responsible for providing dynamic leadership for recruitment and admissions. The Assistant Director will actively create positive experiences to support prospective students on the path to enrollment. This includes the oversight of the One-Stop and Processing Units. The Assistant Director reports to the Chief Enrollment Services Officer/Registrar.

Essential Functions:
Develop, implement, assess and continuously improve strategies, processes and procedures for recruitment and admission that increases student success and aligns with the college’s enrollment outcomes.
Coordinate recruitment activities to meet enrollment goals.
Timely evaluation and execution of admission decisions on applicant files including residency status.
Coordinate all aspects of the dual enrollment program.
Coordinate, supervise, provide for professional development, and evaluate college recruiters, customer service clerk and processing clerks.
Ensure accuracy of the Admission's webpages on the Columbia State website.
Maintain current and professional recruitment publications. Develop all recruitment publications in conjunction with the Chief Enrollment Services Officer and Communications Office.
Collaborate with all campus locations to ensure standardization of recruitment processes for a college of campuses that acts as one.
Analyze statistical reports and implement strategies that will enhance recruitment strategies, yield management, and operational efficiency.
In concert with campus directors coordinate, facilitate and continually improve campus tours for students at all campuses.
Responsible for ensuring continuous high-quality customer service to all constituents.
Monitor point in time matrix to ensure enrollment goals will be met. Develop corrective action plans as needed.
Analyze admissions data in concert with the Assistant Director Admissions Systems for trends to develop recruitment plans by enrollment groups (traditional age students, adult students, veteran students, etc.) Work in concert with college counselors, recruiters, campus directors, and appropriate Deans for development and implementation of the plan.
In collaboration with Assistant Director Admissions Systems ensure optimal use of the CRM & Chatbot, maintain data integrity standards and support a continuous process improvement model for managing applications and all associated documents.
Coordinate and assure verification and compliance for admissions of international students. Represent the college in conversations for immigration procedures and VISA compliance. Provide leadership and counseling for international student admission and readmission. Assure timely completion and compliance with all required federal and state submittals.
Travel to campus locations, off site events and programs for coordination of admissions procedures and functions.

Supplemental Functions:
Assist other campuses enrollment personnel as needed.
Serve on selected college standing committees
Other duties as assigned.

Education, Training and Experience Required:
Master's Degree required
Three years of experience in admissions or related student services field required

Education, Training and Experience Preferred:
Experience as a recruiter
Experience in a community college
Experience with Banner
Experience with SLATE

Knowledge, Skills, Abilities and Work Characteristics:
Excellent public relations skills
Self- motivated and ability to work as part of a team
Possess professional and ethical standards.
Excellent written/verbal communication, customer service and conflict resolution skills.
Ability to work with diverse populations
Proficiency in computer software and system applications directly related to admissions and recruitment.
Ability to handle multiple tasks simultaneously
Ability to work without direct supervision.
Knowledge of student information systems
Knowledge of and ability to collect, analyze and report data
Ability to effectively use Microsoft office (word, excel, powerpoint), data bases, and other software required for communication and data analysis

Working Conditions:
Heavy use of computer
Flexible scheduling including evening and weekend hours
Normal standing, sitting, and walking
Lifting of boxes weighing approximately 40 lbs.
Requires some travel using personal vehicle to campuses and schools in the nine-county service area and to other locations for meetings and job-related activities.

Titles Supervised:
Enrollment Services Recruiters
Enrollment Services Processing Clerks
Enrollment Services Customer Service Clerk
Student workers

Hiring Salary Range: $54,190 – $67,730

Review of Applications will begin February 20, 2023

About Columbia State Community College:
As Tennessee’s first community college (established in 1966), Columbia State is committed to increasing access and enhancing diversity at all five of our campuses. Columbia State is a member of the Tennessee Board of Regents. Columbia State is known for excellence both inside and outside the classroom.

Columbia State offers a comprehensive benefits package, including but not limited to the following:

Vacation and Sick Leave
13 paid holidays
Medical, dental, vision and life insurance
Retirement plans
Optional 401K and 403B Deferred Compensation Plans
Educational benefits for the employee and their spouse and dependents

Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a protected veteran, genetic information, or any other category protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

The following person has been designated to handle inquiries regarding nondiscrimination policies:

Director of Human Resources
humanresources@columbiastate.edu
1665 Hampshire Pike, Columbia, TN 38401
931-540-2521

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