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Associate Registrar
Job Description
Position Number:
102486Title:
Associate RegistrarFunctional Title:
Associate RegistrarCategory Status:
33-Exempt RegularApplicant Search Category:
StaffUniversity Authorized FTE:
1.000Unit:
SVPAAP-Office of the Registrar MainCampus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.
Vaccine Protocol
The University of Maryland has made the safety of our students, faculty and staff, and our surrounding communities a top priority. As part of that commitment, the University requires that students, faculty, and staff on the UMD campus be vaccinated against COVID-19. As a prospective and/or a new employee at UMD, you will be required to comply with the University’s vaccination protocol. Proof of full vaccination will be required before the start of employment in order to work at any University of Maryland location. Prospective or new employees may seek a medical or religious exemption to the vaccination requirement at return.umd.edu and must have an approved exemption prior to the start of their employment. Failure to provide proof of vaccination or to obtain approval for a medical or religious exemption will result in the offer of employment being rescinded.
Position Summary/Purpose of Position:
Reporting to the Executive Director of Enrollment Management & University Registrar, the Associate Registrar serves as a member of the Office of the University Registrar’s (OUR) leadership team, and represents the Office on campus committees, workgroups, initiatives, and projects. The Associate Registrar provides leadership and oversight for critical academic support services provided by OUR, to include: academic advisement support, degree audits tracking, transfer credits evaluations and processing, grades and graduation requirements processing, diplomas production, and desktop and systems support. This position oversees, leads, and supervises the Office’s Transfer Credit Services, Diploma Services, Technical Support Services, and Systems Support Services teams (currently consisting of an assistant registrar, an assistant director, a manager, a coordinator, two systems administrators, four assistants, and an IT PC specialist, for a total of 11 staff members—four of them in supervisory roles). The position sets the strategic direction for these operations, and provides overall project management in technical and technological applications, functionalities, and initiatives in OUR. The Associate Registrar enables the introduction of appropriate technology in OUR by leading the Office’s systems’ exploration, acquisition, and implementation efforts. The incumbent assesses needs, provides functional business knowledge, defines requirements, investigates solutions, implements new technology, and is responsible for ensuring that the technology that supports office operations is efficient and effective. The position coordinates and liaises with the Division of Information Technology (DIT) in the development, testing, and maintenance of information systems and web-based applications relevant to OUR processes, including the university’s interactive student web services portal (TESTUDO). The Associate Registrar will play a critical role as an OUR leader and subject matter expert in the implementation of the university’s new student information system. The incumbent is also responsible for the assessment, reporting, and disclosure of student enrollment data that are managed in the various student systems in OUR, and coordinates the development and maintenance of the OUR reports library and the Office’s website. The Associate Registrar also oversees all processes related to student data disclosure, including the evaluation of data requests, the decisions on approval or denial, and the preparation and transmission of data, data analyses, and reports. The incumbent ensures OUR’s compliance with all university, University System of Maryland (USM), Maryland Higher Education Commission (MHEC), and State policies and procedures related to transfer and articulation, degree requirements, and other relevant academic support services. The position also ensures compliance with the federal Family Educational Rights and Privacy Act (FERPA). This position collaborates with OUR staff, Office of Student Financial Aid, Undergraduate and Graduate Admissions, Undergraduate Studies, Colleges and Schools, DIT, and other operations concerning all academic and systems support services and functionalities overseen by the position that impact these stakeholders, and relevant university external constituents.
Minimum Qualifications:
Education:
Bachelor’s Degree required.
Bachelor’s Degree required.
Experience:
- A minimum of six years’ experience providing academic support services and technology management in higher education, preferably in an Office of the Registrar, to include at least six years of supervision of employees.
- Extensive experience with technological solutions for managing academic records
- Demonstrated project management experience
- Computing background with in-depth experience in the use and management of student information systems and web development applications
Knowledge, Skills, and Abilities:
- In-depth understanding of student records administration.
- Expertise in academic advisement support, transfer credit evaluations and processing, degree audits tracking, grades and graduation requirements processing, diplomas production, electronic data interchange, managing systems and records audits, and the overall functioning of the operations of an Office of the Registrar.
- Broad and detailed knowledge of university policies and procedures.
- Knowledge of federal (e.g. FERPA), State, and university policies and procedures related to data privacy, confidentiality, management, and reporting.
- Proven ability in the planning and implementation of technical designs and solutions to solve business problems.
- Understanding of dependencies and expertise in integration between systems modules and among systems.
- Experience and expertise in data assessment, management, design, analysis, reporting, and visualization (including the use of tools such as SAS Enterprise Guide and Visual Analytics, Tableau, Excel), or other similar business intelligence tools.
- Skills in strategic vision, relationship management, and attention to detail.
- Ability to promote and work in a team environment.
- Strong problem-solving skills to provide solutions.
- Effective supervisory skills.
- Ability to establish and lead efficient and productive working relationships.
- Ability to interpret and apply policy to daily work, and to maintain a high degree of records keeping confidentiality.
- Excellent planning, analytical, problem solving
- Strong customer service skills.
- Ability to organize and prioritize multiple tasks.
- Ability to effectively communicate (verbally, in writing, and in presentation form) ideas, concepts, and outcomes related to academic support and student data management.
- Demonstrated ability in meeting university expectations for providing excellent service to institutional and external constituents (e.g. higher education agencies), including meeting data reporting compliances.
- Ability to communicate technical concepts, practices, and protocols to a non-technical audience, and to provide systems training.
- Knowledge of current and emerging information technologies and systems, including systems development.
- Demonstrated ability to make administrative/procedural decisions, direct complex projects, meet deadlines, assign tasks, track accomplishments, and meet established goals and objectives.
- Ability to work effectively with a wide range of stakeholders in a diverse community and rapidly changing technical and technological environment.
Preferences:
Preferences:
- Master’s Degree preferred.
- Prior experience working in Enrollment Management areas desirable.
Additional Information:
Salary range: $112,000 – $125,000
Job Risks
Not Applicable to This PositionPhysical Demands
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry small parcels, packages and other items, to walk short distances, and drive a vehicle to deliver and pick up materials.
Posting Date:
02/03/2023Closing Date:
03/03/2023Open Until Filled
NoDiversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.
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