Position Details

Position Information

Recruitment/Posting Title	Application Developer (Multiple Vacancies)
Job Category	Staff & Executive - Information Technology
Department	OIT-Enterprise Application Services
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the state of New Jersey’s preeminent, comprehensive public institution of higher education. Established in 1766 and celebrated a milestone 250th anniversary in 2016, the university is the eighth oldest higher education institution in the United States. More than 70,800 students and 27,000 faculty and staff learn, work, and serve the public at Rutgers locations across New Jersey and around the world. Rutgers University–New Brunswick took root over 250 years ago. We are the state’s most comprehensive intellectual resource—the flagship campus of Rutgers, The State University of New Jersey, as designated by the Association of American Universities. We are the region’s most high-profile public research institution and a leading national research center with a global impact.
Posting Summary	Rutgers, The State University of New Jersey, is seeking Application Developers for the Office of Information Technology-Enterprise Application Services (OIT/EAS). Reporting to the Director of Enterprise Messaging within OIT/EAS, the application developer serves as a key technical resource and a lead service administrator for the Enterprise Messaging ServiceNow system. This application developer works closely with staff in OIT, EAS and particularly Enterprise Messaging and all stakeholders/departments to understand business needs and applicable policies, to assist with designing, developing, configuring, implementing, managing and maintaining solutions that meet these needs. Among the key duties of this position are: Assist with maintaining the overall service, keeping it stable, usable and reliable, and handling problems as they arise. Handle upgrades and enhancements of the system, monitors the service health and usage, and provide a secure environment. Research and identify areas of improvements or expansion in the service that would benefit the University. Provide some level of documentation, report generation and training, as well as having a high level of communications with OIT staff, management, and stakeholders. Assisting Rutgers IT staff with questions, issues and integration of this service with their departments.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement
FLSA	Exempt
Grade	07
Position Salary
Annual Minimum Salary	93565.000
Annual Mid Range Salary	118362.500
Annual Maximum Salary	143160.000
Standard Hours	37.50
Union Description	Admin Assembly (MPSC)
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor’s degree or equivalent education and experience. Four or more years of relevant work experience.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Skills in service administration and/or development/coding skills needed. Strong skills in problem identification and resolution, working well independently and in a collaborative team environment, keeping others clearly informed, as well as skills in efficiency, organization, excellent decision making, communications, training and documentation are required. Abilities to translate requirements and specification into successful services, achieving specified timelines and budgets, and making excellent recommendations. Knowledge of cloud computing architectures, enterprise application architecture, IT help desk procedures and integration with external systems is expected
Preferred Qualifications	Should have some knowledge of scripting/coding as needed by a application developer, including working with 3rd party apps, integration, APIs, web apps, protocols, client/server scripting. Knowledge of service administration of ServiceNow or similar service management platforms, using tools or administration consoles would be helpful. The ability to deal with various vendors and their technical staff is also preferred. Being able to work with local departmental IT staff and help guide them. Ability to work independently or in teams. Effective collaboration skills. Being able to work on multiple changing priorities (multi-tasking). Having experience in working in a University environment is also preferred Advanced knowledge of enterprise wide service administration, security, architecture, and requirements gathering will be very useful. ServiceNow certifications or completed coursework is preferred but a successful candidate lacking these qualifications will be trained and expected to obtain the certifications within 1 year of starting.
Equipment Utilized	Knowledge of programming languages/scripting for service administration and application development tasks will be helpful as well. This includes knowledge of one or more of the following: JavaScript, Web Services, HTML, MySQL/MariaDB and CSS. Overall IT knowledge should be strong.
Physical Demands and Work Environment	Services must be up and running in production 24×7. In case of issues or outages, additional work hours will need to be immediately dedicated to bringing the services back online and functioning properly.
Special Conditions

Posting Details

Posting Number	23ST0025
Posting Open Date	01/09/2023
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Off Campus
City	Somerset
State	NJ
Location Details	Somerset, NJ 08873

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement