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Director of Financial Aid & Veteran Services

Chemeketa Community College

Job Description

 

Full Job Description

POSITION SUMMARY

 

This position leads the Financial Aid & Veterans' Services Offices for Chemeketa Community College. The position oversees the daily operations of both offices including setting of goals and policies, ensuring compliance with federal, state and institutional regulations while working with a team of 9 full-time employees to offer excellent customer service to Chemeketa students. This position serves critical recruitment and retention functions for the college and works closely with other college officials implementing the strategic enrollment plan.

Chemeketa is a proud Hispanic-Serving Institution that aspires to be an inclusive environment where we honor and value the unique contributions of our diverse students, employees, and community. We seek to foster cultural competence and pursue equitable solutions that support all students in achieving their educational goals. If you are interested in joining the work of the college to pursue a supportive and inclusive culture, we encourage you to apply.

When applying for this position, you will be required to attach the following electronic documents:

  • Resume
  • Cover Letter
  • Unofficial Transcripts - An electronic copy of your academic transcript(s) from an accredited institution which clearly indicate the degree awarded, and any other applicable information, must be attached with your application if you would like it considered as part of your eligibility for the position. Any applicants who earned academic credentials from outside of the United States and wish to use those credits for consideration must also upload an evaluation of college credit earned at the non-U.S. institution.

 

DUTIES & RESPONSIBILITIES

Leadership & Supervision


  • Supervises the daily office operations of Financial Aid & Veteran’s Services; including supervising staff, overseeing projects, assisting students, and ensuring consistent implementation of financial aid and veterans related policies and procedures across Chemeketa’s District
  • Supervises staff including hiring, training, supervising, and evaluating all staff, students, and part-time hourly employees
  • Initiates and monitors the department budget
  • Initiates, reviews, interprets, and implements college policy, procedures, and departmental guidelines
  • Uses appropriate technology tools to accomplish job functions; understands and utilizes new and available technology; and fosters an environment encouraging the use of technology by all staff
Student Aid Fund Management
  • Requests and administers college, federal, and state student aid funds
  • Keeps informed of government regulations affecting department and ensures that operations are in compliance
  • Plans, writes, and compiles required reports, Meets audit requirements as outlined by regulations
  • Represents the college and interprets and explains Financial Aid and Veteran's processes and procedures both internally and to a variety of external organizations, agencies, and community groups
  • Develops guidelines and policy to ensure compliance with regulatory agencies and to allocate funds, authorize awards, and review applications
  • Manages student complaints and concerns regarding financial aid and veteran's issues. Provides oversight for the review of applications and students appeals
College Administrative Responsibilities
  • Actively participates in the retention and recruitment of students
  • Serves on college committees, organizes or monitors the work of committees; initiates and maintains communication with outside agencies
  • Provides leadership to HECC, OSAC, and Legislature on Financial Aid Programs and Issues
  • Serves on state-wide committees and advisory boards
  • May be called upon to testify before the legislature
Institutional Expectations
  • Embraces diversity and actively collaborates effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds
  • Participates in recruitment and retention of students at an individual and institutional level in promotion of student success
  • Embraces, understands and uses appropriate technology tools to accomplish job functions
  • Provides high quality, effective service to internal and external customers through continuous improvement and adoption of lean office practices

 

CANDIDATE QUALIFICATIONS

 

Your application will be scored based on the minimum qualifications, core competencies, and preferred qualifications. If you are unsure whether you meet all of the qualifications listed below, we encourage you to apply and address through your application materials all of the relevant education, transferable skills, and related experience that makes you a great candidate for this position. The information provided on your application will be used to determine step placement upon hire. Please ensure you include all information on your application which you wish to be considered.

Minimum Qualifications

Master's Degree from an accredited institution in Student Services Administration, Business Administration or a related field or commitment to obtain degree within three years of hire
-AND-
Three years of full-time equivalent experience in Financial aid program administration
AND-
Three years of full-time equivalent experience in direct supervision of staff


Core Competencies

  • Proven ability to work with from a variety of cultural, social, economic, and educational backgrounds
  • Ability to articulate a consistent administrative philosophy and utilize a variety of strategies to analyze and resolve issues and problems
  • Innovative, engaging and student-focused philosophy
  • Ability to work with a variety of internal and external groups and agencies
  • Bicultural/multicultural skills sufficient to select appropriate behaviors, values and attitudes within different cultures during interactions with others

Preferred Qualifications
  • Certified Financial Aid Professional (FAAC)
  • Financial aid experience in a community college setting
  • Demonstrated work history with interpreting and working with Federal Regulations
  • Bilingual (Spanish/English)

 

ADDITIONAL INFORMATION

 

  • Please Note: As part of the first round of screening, the committee will conduct an anonymous review of the application materials and will not be able to view any personally identifiable information. Please be sure that your application is complete and thoroughly depicts how you meet the minimum qualifications, core competencies and preferred qualifications.

Required documents must be provided at the time of application. Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. Chemeketa makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.

TERMS OF EMPLOYMENT

  • This is a 100%, 12-month exempt assignment of the D3 band and grade
  • This position has a 1-year probationary period
  • All positions at Chemeketa are required to be available for work onsite as requested by the college.
  • Requires flexible work schedule to meet program needs, which may include evenings and/or weekends
  • This position may require the use of your personal vehicle for transportation between campus locations
  • Requires the provision of official transcripts upon hire
  • Employees must maintain Oregon, Washington or Idaho residency as a condition of employment.
  • Successful applicants for designated positions must successfully pass a background inquiry, which may include criminal, driving, credit and full background checks. Only information relevant to the position will be considered. An individual with negative information on their background inquiry will not necessarily be denied employment.
  • Providing false information will result in rejection of an application, employment offer or dismissal

PHYSICAL REQUIREMENTS
Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Even though weight lifted may be negligible, it may be rated light work if frequent walking and/or standing is required.

VETERANS' PREFERENCE
Applicants are eligible to use Veterans' Preference when applying with Chemeketa Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application.

For information regarding Veterans' Preference qualifications, visit http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq

DOCUMENTS REQUIRED FOR VETERANS' PREFERENCE

  • One of the following:
    • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) -OR-
    • Letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension -OR-
    • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate
  • In addition to one of the above documents, Disabled Veterans must also submit one of the following:
    • A copy of their Veterans disability preference letter from the Department of Veterans Affairs -OR-
    • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/

PUBLIC SERVICE LOAN FORGIVENESS
Chemeketa Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.

EQUAL OPPORTUNITY EMPLOYER
The College is an equal opportunity/affirmative action employer and educational institution committed to an environment free of discrimination and harassment. The College prohibits unlawful discrimination based on race, color, religion, national origin, sex, marital status, disability, protected veteran status, age, gender, gender identity, sexual orientation, pregnancy, whistleblowing, genetic information, domestic abuse victim, or any other status protected by federal, state, or local law in any area, activity or operation of the College. The College also prohibits retaliation against an individual for engaging in activity protected under this policy, and interfering with rights or privileges granted under federal, state or local laws.

For questions about equal employment opportunity and/or affirmative action, contact 503 399 2537. For questions regarding sexual harassment, gender-based discrimination, and sexual misconduct policies, or for filing a complaint, contact the Title IX coordinator at 503 584 7323.
 

To request this publication in an alternative format, please call 503 399 5192

 

In addition to a rewarding and energizing career opportunity, Chemeketa offers a comprehensive benefits package to all salaried Chemeketa employees and eligible dependents. Benefits available to Chemeketa employee's include:

Core Benefits: Complete health insurance package, employer-paid group life insurance, Long term disability insurance, employee assistance programs

Voluntary Benefits: Voluntary life insurance, long term care insurance, AFLAC cancer insurance, flexible spending accounts.

Qualifying employees will receive contributions to the Public Employee's Retirement System (PERS) as well as the opportunity to enroll in optional 403(b) and 457(b) deferred compensation plans.

Additional perks of joining the Chemeketa team include tuition waiver for employees and their qualifying dependents, on-campus wellness activities, and generous leave policies.

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