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Systems Support Specialist

Job Description

Position Details

Position Information

Recruitment/Posting Title Systems Support Specialist
Job Category Staff & Executive - Information Technology
Department IPO-Planning Dev & Design
The Division of Institutional Planning & Operations (IP&O) employs a workforce of approximately 2,700 staff, represented by 15 collective negotiations agreements, and is responsible for institutional strategic initiatives and operations, which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction, facilities, public safety and emergency operations, environmental health and safety, transportation, housing, and auxiliary/retail operations.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Systems Support Specialist for the Department of Planning, Development, and Design. Under the direction of the Executive Director of Space Management and the Manager Supervisor (proposed) within Space Management, this position is responsible for technical and specialized tasks associated with field verification of space, computer-aided drafting, and management of Rutgers space data.
Among the key duties of this position are the following:
  • Responsible for documentation and management of all data associated with over 30 million gross square feet of owned and leased space on and off Rutgers University campuses, and the Office ensures that university space allocations are documented to accurately reflect uses associated with the University’s academic, research, and clinical missions.
  • Responsible for a variety of tasks including collecting, editing, analyzing, and auditing all necessary field measurements and relevant space data in order to create or update AutoCAD floor plans for owned and leased University space. This data and the associated AutoCAD drawings are then loaded into Archibus, the University’s space management system.
  • Conduct physical site surveys on campus and at offsite locations.
  • Interface with department administrators, unit space representatives, and occupants to gather necessary space management data (ownership, room use, etc.).
  • Review data for accuracy, completeness of documentation, and reliability, and evaluate incoming data against existing data to resolve inconsistencies.
  • Prepare sketches and notes, take photos, and perform electronic data collection.
  • Analyze and assign data codes based on established University standards for university management and systems, including but not limited to Responsibility Center Management (RCM) and Facilities and Administration (F&A) reporting.
  • Prepare (or update existing) AutoCAD floor plans based on gathered fieldwork, and load all pertinent data into Archibus.
  • Perform regular audits on existing drawings for necessary updates.
  • Perform trouble-shooting with department when AutoCAD and data integration does not work properly.
  • Field-verify the accuracy of final as-built drawings for capital and non-capital projects completed by IP&O departments. When required, convert Revit drawings to AutoCAD, eliminate unnecessary layers, and load into Archibus.
  • Perform other duties as required by departmental and divisional needs, as assigned by supervisor and Executive Director.
Position Status Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA Exempt
Grade 05
Position Salary
Annual Minimum Salary 58867.000
Annual Mid Range Salary 73298.000
Annual Maximum Salary 87729.000
Standard Hours 37.50
Union Description URA-AFT Administrative
Payroll Designation PeopleSoft
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP


Minimum Education and Experience
  • Bachelor’s degree or an equivalent combination of education and/or experience.
  • A minimum of two years relevant experience, preferably working with AutoCAD and Revit.

  • Valid drivers license required
Required Knowledge, Skills, and Abilities
  • Experience with CAD support and incident resolution, as well as site measurement and documentation.
  • Must be computer literate and have good written and oral communication skills.
  • Experience with CAD support and incident resolution, as well as site measurement are required.
  • Ability to interpret a variety of instructions furnished in written, oral, or diagram form.
  • Candidate must be able to work independently, as well as part of a team.
Preferred Qualifications
  • Three years minimum of AutoCAD experience and two years of Revit experience required.
  • Proficiency with Archibus space management software is preferred.
Equipment Utilized
  • Proficiency in standard office equipment and Microsoft Office platform required.
  • Proficiency in Computer Aided Design (CAD) software and hardware required.
  • Proficiency using devices and equipment for field measurement required.
Physical Demands and Work Environment
  • Duties of this position will be undertaken in a standard office environment as well as in the field.
  • The position may require up to a full day of field data collection, as well as travel to various campuses and off-site locations.
  • This position requires prolonged standing and walking.
Special Conditions
  • Clean Driving Record

Posting Details

Posting Number 23ST0198
Posting Open Date 01/31/2023
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus Off Campus
City Piscataway
State NJ
Location Details
33 Knightsbridge Rd.

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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