Position Details

Position Information

Recruitment/Posting Title	Coordinator Resident Support Services
Job Category	Staff & Executive - Administrative & Support
Department	Rutgers Residence Life
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. Ranked in 2022 by Forbes as a top 100 best large employer in America, Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Coordinator of Resident Support Services for Rutgers Residence Life. The Coordinator of Resident Support Services for Accommodations and Special Populations reports to the Associate Director of Residence Life Administration and is responsible for the support and assignment of students with disabilities and medical concerns, coordination of the special accommodation request process, the incoming and continuing student special housing assignment process, and the coordination with university partners who are involved in accommodating students in residence Among the key duties of this position are the following: Responsible for advising campus staff of emerging trends on how to support the needs of students with disabilities within the community, coordinates with the departmental assessment unit to ensure a high level of quality services to students of concern, consults with the Residence Life Student Support unit when necessary, and works in concert with the Office of Disability Services for all approved service and assistance animal requests. Assist the Associate Director of Residence Life Administration in serving the needs of special populations (students with Autism Spectrum Disorder, students in transition, non-traditional students) and serve as a consultant and advocate for their concerns and respond to students and parents with concerns in a compassionate and timely manner. Serve as a resource to the specific student population requiring special housing accommodations or other housing needs on campus and serve as a consultant and advocate for their concerns. Respond to students and parents with concerns regarding their housing accommodations in a compassionate and timely manner. Meet with students, guardians, staff or others to help resolve problems associated with their residential communities. Work with students to coordinate room changes, management of the special housing accommodations waitlist, and review cancellation requests as well as removals from housing. Work with student health centers to determine reasonable accommodations based on medical needs. Respond to problems which are received by the central Residence Life units; involve and work with the campus staff and other Residence Life units to resolve the issues. Assist with the dissemination of information to all emergency personnel pertaining to students of high concern during emergency situations (evacuation, fire, weather, etc.)
Position Status	Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA	Exempt
Grade	05
Position Salary
Annual Minimum Salary	58867.000
Annual Mid Range Salary	73298.000
Annual Maximum Salary	87729.000
Standard Hours	37.50
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelors’ degree in a related field. Three to five years of experience working in residence life of a closely related field with responsibility for student advocacy and knowledge of ADA and FHA laws.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Ability to work with a highly diverse population, excellent problem-solvingskills and a strong commitment to customer service and student development. Must be detail orientated, have good writing skills and have knowledge of computer data base systems
Preferred Qualifications	Master’s Degree.
Equipment Utilized	Operate the housing assignment database as it pertains to student disabilities and the necessary modifications of facilities.
Physical Demands and Work Environment
Special Conditions

Posting Details

Posting Number	23ST0199
Posting Open Date	01/31/2023
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Busch (RU-New Brunswick)
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement