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Security Supervisor - 1st Shift (Mon-Fri 7am-3pm)

Job Description

Job ID:

101 Columbian Street, Weymouth, MA 02188


Employment Type:
Full time

Work Location:
Onsite:Up to 1 day remote/wk


Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


Receiving general direction from the Security Operations Manager, incumbent ensures a safe and secure environment, provides protective service and response for protection of the people and property of the Hospital, is responsible for the overall supervision of his/her assigned shift, personnel, and shift operations.

  • Supervises on-site Security Officers and Concierges assigned to respective shift; recommends various personnel actions including hiring, promotion, transfer and termination.
  • Executes corrective action as necessary.
  • May be assigned to off-site facility and responsible for supervision of respective Security Officers as well as general oversight of facility security operations.
  • Exercises independent judgment in the implementation, application, and enforcement of laws, regulations, and Institute policies.
  • Assigns personnel to their daily scheduled duties, reviews all pass on information, logs, journals, forms and reports since last tour of duty to ensure continuity of services and provide appropriate follow up; monitors line staff performance ensuring adherence to Department / Institute policies and procedures; ensures Department philosophy and expectations for customer service are met; ensures adequate coverage for the next shift and special details.
  • Facilitates shift training of personnel. Assists with New Employee Orientation, On the Job Training and In-Service training of personnel and promotes their growth and development. Documents personnel training records and tracks completion, certification, re-certification and general compliance standards are updated as needed.
  • Prepares reports and routine correspondence.
  • Gathers, assembles, analyzes, evaluate, and utilizes facts and evidence. Interviews victims, complainants, witnesses, and suspects.
  • Performs all duties of Security Officer in addition to duties noted above.
  • Responsible for the performance of additional duties as assigned.


  • Yes, directly supervises Security Officers.


  • Physically must be able to lift 50 pounds.  Ability to stand/walk for a minimum of 8 hours.   Ability to run to any emergency within the hospital and adjoining campuses and be able to verbally and physically control an emergency upon arrival if necessary. Strong sight and hearing abilities needed to effectively deal with diverse and emergency situations.  Capacity to use appropriate force to overcome, arrest or restrain someone if necessary.  
  • Each supervisor must be able to perform each task in the functional assessment outlined below upon hire (within the first 90 days) and annually:

3 Minute Step Test

  • Measures the heart rate in the recovery period following three minutes of stepping.
  • Stand with the step in front of you.  Begin by stepping up and down the step in cadence with the metronome.  Continue with this exercise for three minutes. Then you will be asked to sit down in and your heart rate will be recorded after one minute of rest. 

Step, Bend, and Crawl

  • Measures mobility and coordination.
  • Stand in front of the hurdle.  Start by stepping over the hurdle, bending and crawling under the table, and stepping over the second hurdle.  Reverse direction and repeat the sequence.   

Stretcher Carry

  • Measures the ability to assist lifting a stretcher.
  • You and a partner will stand at either end of the stretcher that is loaded with approximately 150 lbs. in weight.  Bend with your legs with your back straight and grasp the stretcher.  Straighten your legs to lift the stretcher, then reverse to put the stretcher back down.

Pull and Drag

  • Measures upper body strength
  • Take firm hold onto the belts and drag the 150 lb. sled 10 feet across the room and reverse directions back to the starting position. 

Balance Walk

  • Measures balance.
  • Start at the end of the 1-inch wide tape.  When prompted to start, step on the tape, alternating with each foot until you reach the end of the tape.  Your foot must be in contact with the tape on each step.

Stair Climb

  • The stair climb measures the ability to climb stairs at a quick pace.

Starting at the bottom of the stairway, on the command Go, the watch is started, and you must walk up four flights of stairs at a quick pace.  At the top of the stairs, you will need to take a card and walk quickly down the four flights of stairs to the starting point and return the card to your proctor.  You must complete this in 35 seconds or less. 


  • High School Diploma. Associate’s degree in criminal justice or related field preferred.  A combination of experience and education will also be considered.
  • Three years supervisory experience required. Five or more years of supervisory experience preferred.
  • Must submit to and pass an initial and annual criminal background check.
  • Must possess and maintain a valid Massachusetts Driver’s License.
  • The ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63 strongly preferred. If licensed, must consistently meet all training and other requirements for continued licensure preferred but not required
  • Must obtain and maintain required certifications in the following programs (training provided by department):
    • CPR/AED/First Aid
    • Narcan (Naloxone) Training
    • AVADE/HDTS De-Escalation Training
    • International Association of Healthcare Safety and Security (IAHSS) Supervisor Certification (Includes Basic, Advanced, and Supervisor certifications) within 1 year of hire.
  • Excellent verbal and written communication skills. Multi-language skills a plus.


  • Proficient with the operation of office equipment including computers.
  • Knowledge of word processing, spreadsheet, and database applications.
  • Strong leadership, investigative, customer service, communication and risk assessment skills.
  • Strong risk analysis and organizational skills.
  • Ability to control complex interpersonal situations and crisis management scenarios.
  • Ability to prepare clear and concise reports and routine correspondence.
  • Reliable and flexible

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

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