Job Description

Middlesex Community College (MCC), established in 1970, provides access to affordable education for a diverse community from all ethnic backgrounds and identities, preparing individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities.

The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a culture of inclusion in which our employees feel supported and empowered to best serve our diverse student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan.

As an Affirmative Action employer, MCC strongly encourages members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence to apply.

Please apply directly to this position via Middlesex Community College's Employment Opportunities webpage: https://middlesex.interviewexchange.com

Job Description:

Title: Assistant Director of Lifelong Learning and Workforce Development

Unit: Non-Unit Professional (NUP)

Department: Institutional Advancement - Community Education

Reports to: Dean of Workforce Development and Innovation

Date: January 30, 2023

General Summary of Responsibilities:

Under the general supervision of the Dean of Workforce Development and Innovation, the Assistant Director is responsible for the development, advancement, and management of youth, teens, personal enrichment, and career open enrollment courses. This highly professional and innovative individual manages the development, implementation, and evaluation of revenue-generating community education and training courses for youth and adults. The Assistant Director leads the College for Kids/Teens/Parents program. The position requires an ability to facilitate productive and ongoing relationships between the College and customers and to identify resources needed to respond to customer needs. The Assistant Director will collaborate with academic deans, department chairs, and others to create collegial relationships between non-credit and credit to allow for pathways to credit.

ESSENTIAL FUNCTIONS:

Program Management

• Develop, implement, and evaluate age-appropriate courses for youth, including College for Kids summer program (after-school programming, and vacation programs), College for Teens, and College for Parents.
• Manage the College for Kids summer program, from hiring through course development and the running of programs.
• Manage noncredit courses for adults annually including personal enrichment and workforce development courses.
• Provide high-quality customer service to existing and prospective students.
• Work with vendors and MCC's Business Office on the development and approval of vendor contracts.
• Develop and schedule all noncredit courses and programs for promotion in accordance with the three noncredit catalog production schedules.
• Assist the Dean and Director in managing programs in healthcare and information technology, such as the Local Anesthesia program, Dental webinars, and Google IT/Comp TIA A+ programs.
• Facilitate the smooth running of all noncredit courses and career training in cooperation with other MCC departments.
• Manage workforce development-oriented grant courses as needed.
• Work with administrative support staff to order texts and materials for scheduled courses and workshops.
• Recruit, hire, orient, supervise, support, and evaluate noncredit instructors for all programs.
• Support faculty in all aspects of implementation, including disciplinary incidents, scheduling conflicts, ordering materials, course evaluations, and coordination of photocopied materials. Also coordinates the use of WebEx and Zoom.
• Responsible for working with instructors on the redesign of non-credit courses to online and hybrid learning models.

Sales & Marketing

• Determine appropriate recruitment and marketing strategies for youth, teens, and adult programming.
• Market courses, workshops, and programs through fliers, constant contact software, social media, LinkedIn, attending chamber expositions, events and networking, Training Pro, and the Mass Hire system.
• Collaborate with Marketing Department to develop marketing materials.
• Support individual revenue and department goals in coordination with the Dean of Workforce Development and Innovation.
• Network with vocational schools in the area to cross-market programs.
• Responsible for the talent acquisition of non-credit faculty members including the recruitment of technical and non-technical faculty through a variety of sources in conjunction with the Human Resources department.
• Attend community networking events to promote Corporate and Community Education and Training.

Internal and External Collaboration

• Serve on a college-wide committee and participate in community activities.
• Attend external events as a representative of Middlesex Community College and promote noncredit programs.
• Collaborate with credit and non-credit faculty and vendors to research ideas for College for Kids programs and high-demand areas of training. Design curriculum, implement, and evaluate new courses and workshops.
• Collaborate with the academic deans to generate and research new program ideas.
• Attend and participate in the Workforce Development Council and the Massachusetts Association of Business and Industry Director (MACCBID) monthly meetings.
• Promote and maintain responsive community relations including working with Chambers of Commerce, and trade associations.
• Collaborate with the MassHire Career Centers to assist applicants applying for training.

Supervisory Responsibility

• Recruits and manages staff for the College for Kids program
• Oversees administrative assistants in carrying out duties associated with their programs. Supervises program faculty. Carries out supervisory responsibilities in accordance with Middlesex Community College's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; disciplining employees; addressing complaints and resolving problems.
• Assists with the training of replacement IA support (admin) staff.

Other Duties and Responsibilities

• Update the MCC Community Education and Training website to include information on newly developed programs.
• Develop work plans, and goals, and monitor program progress.
• Monitor expenditures in accordance with established budgets.
• Advise Community Education and Training students.

Requirements:

Minimum Qualifications:

• Bachelor's Degree in Education, Business, or a closely related field
• Experience working with or developing programming for youth after-school or enrichment programs
• Exposure to managing educational or workforce development programs for adults.
• Experience marketing and selling educational or other services.
• Excellent communication skills and ability to effectively coordinate activities with other college departments.
• Excellent organizational, interpersonal, written, verbal, problem-solving, and critical thinking skills.
• Ability to work independently and multi-task.
• Experience with equity-minded work and/or understanding of individuals of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation, veterans, and individuals with different academic preparation levels and varying physical and learning abilities.

Preferred Qualifications:

• Experience in developing contracts with outside vendors.
• Exposure to managing noncredit programs in healthcare and/or information technology.
• At least three years of experience in a Community Education environment.

Additional Information:

Salary Range: $60,000 - $70,000 actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:

• High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
• Competitive Dental and Vision Plans
• Flexible Spending Account and Dependent Care Assistance programs
• Low-cost basic and optional life insurance
• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
• 12 paid holidays per year and competitive Sick, Vacation, and Personal Time
• Tuition Benefits for employees and dependents at state colleges and universities
• Short-Term Disability and Extended Illness program participation options
• Professional Development and Continuing Education opportunities
• Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
• Access to the Commonwealth's Mass4You, employee assistance program
• Free employee parking on Bedford and Lowell campuses
• Eligibility towards Public Service Loan Forgiveness (PSLF)

Location: Bedford campus with occasional travel to Lowell as needed

Hours: 37.5 per week, schedule to be determined upon hire, this position will be eligible for a maximum of two days of telework in accordance with the College's telework policy.

Expected Start Date: March 2023

Application Deadline: February 20, 2023

Application Instructions:

Please apply directly to this position via Middlesex Community College's Employment Opportunities webpage: https://middlesex.interviewexchange.com

All applicants must apply online by submitting:

• Cover Letter
• Resume
• Names and contact information for three (3) professional references

Pre-Employment Requirements:

The College will not sponsor applicants for work visas.

Candidates for employment should be aware that all Middlesex Community College students, faculty, and staff are required to be fully vaccinated. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process. Please review the College's COVID-19 Vaccine Policy for Employees for more information.

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at careers@ middlesex.mass.edu.

Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at 781-280-3549 or careers@ middlesex.mass.edu.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: One location

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