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Manager of Admissions
Job Description
Admissions, located on the first floor of building 10 on the Dayton Campus, is the first stop to find answers to many of our visitors questions on how to get started at Sinclair.
The primary purpose of the Manager of Admissions position is to provide direct supervision and day-to-day management of the recruiting functions for the Admissions Counselors.
The salary range for this position is $54,317 – $72,422 and is commensurate with experience.
The primary purpose of the Manager of Admissions position is to provide direct supervision and day-to-day management of the recruiting functions for the Admissions Counselors.
The salary range for this position is $54,317 – $72,422 and is commensurate with experience.
Principal Accountabilities
- Provide training and day-to-day supervision of the Admissions Counselors to ensure that they are equipped to provide comprehensive enrollment advising of traditional, adult, and diverse student populations, to include:
- Knowledge of the enrollment process
- Knowledge of financial aid
- Knowledge of alternatives to resolve issues and concerns that prevent access to educational opportunities
- Decision making on educational, career and personal goals
- Knowledge of how to serve at-risk, first-generation, and stop-out students
- Refer students to programs & services to enhance persistence to goal attainment
- Assist with general financial aid and scholarship questions
- Responsible for working in collaboration with the Assistant Director and Director to develop outreach opportunities, enrollment targets by territories and/or student market segments, and linking the day-to-day responsibilities of the Admissions Counselors to these targets.
- Responsible for developing reports on adult and high school recruiting activities, yield of activities, and CRM process flow.
- In collaboration with the Assistant Director of Admissions and the CRM lead, actively manage and monitor the case-management of students through the Customer Relationship Management Tool, to meet communication, appointment, and applicant yield goals by territory.
- In partnership with the Director and Assistant Director of Admissions, oversee the Admissions Counselors in developing, organizing and participating in on-campus and off-campus recruitment activities. This includes collaborating on the needs with the Regional Centers, School Enrichment Programs, School Partnerships, eLearn, and other campus and community partners.
- Stay current with trends and best practices in recruitment and admission. Maintain active membership and participation in appropriate professional organizations to help build solid working relationships with members of the college counseling community.
Requirements
- Bachelor’s degree required; Master’s degree preferred in areas such as counseling, student personnel/student affairs, communication, etc.
- A minimum of 3-years progressive work experience in admissions, sales, recruiting, counseling, or related field
- One-year supervisory experience strongly preferred
- Technical experience is required in order to manage training with Colleague and the Customer Relationship Management tool in order to track and monitor enrollment advisors work with students through the enrollment process
- Two-years work experience in event planning and presentation skills required
- Excellent verbal and written communication skills and demonstrated evidence of excellent customer service skills required
- Demonstrated understanding of the student enrollment process and the academic, career, and social needs of students entering higher education preferred
- Thorough knowledge of campus resources, occuaptional/career trends, college policies, and academic programs preferred
- Ability to organize, prioritize, and accomplish multiple tasks simultaneously preferred
- Ability to maintain confidentiality and ethical work practices preferred
- Possession of a vaild driver’s license and ability to work evenings and weekends required
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