How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

The Financial Aid Administrator Senior will report to the Assistant Director and serve as a functional supervisor, the primary focus of this position is the coordination of customer service in the Office of Financial Aid. You will have an advanced understanding of financial aid and leadership skills to ensure quality customer service.

Why Work at U-M Flint?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.

Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting.
• Many choices for comprehensive health insurance.
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses.
• A hybrid schedule may be available.

Eligibility for benefits is based on your job group, your appointment percentage and the length of your appointment. Learn more about employee benefits and eligibility and download the Comprehensive Benefits for Faculty and Staff flier .

For tuition support information can be found at: https://www.umflint.edu/hr/ benefits/

Information about our vision, mission and values can be found at: https://www.umflint.edu/ chancellor/leadership-mission- vision/

The University of Michigan-Flint’s DEI plan can be found at: https://www.umflint.edu/dei/

The University of Michigan-Flint exhibits its commitment to diversity, equity, and inclusion through enacting fair practices, policies, and procedures particularly in support of the equitable participation of the historically underserved.  UM-Flint recognizes the value of diversity in our efforts to provide equitable access and opportunities to all regardless of individual identities in support of a climate where everyone feels a sense of belonging, community, and agency.  

Diversity is a core value at University of Michigan-Flint. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. The University of Michigan-Flint seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning for the purpose of becoming global citizens in a connected world.
 

Responsibilities*

• You will be a representative of the Office of Financial Aid to students, parents/supporters, outside agencies, faculty and staff either through direct contact, emails, phone, text messaging, and at presentations regarding financial aid in general and the application process.
• You will work with multiple populations for retention and advising for the purpose of planning, developing and implementing tailored activities, programs, projects and communications.
• You will hire, oversee, and train the student employees that work in the customer service area of the Office of Financial Aid.
• You will demonstrate administrative capability as a financial aid administrator by ensuring practices, policies, and procedures comply with Federal and State regulations.
• You will maintain a working knowledge of financial aid rules and regulations. Remain current on trends and practices in Higher Education.
• You will review current literature and attend professional meetings to keep current on Federal, State, and institutional regulations and policy changes.
• You will be a liaison between the financial aid office and selected university departments/units/agencies as assigned. Responsibilities may include information sharing, coordination of programs between departments, or administering/processing financial aid for selected groups of students.
• You will help develop and implement financial aid policies and procedures and administrative practices.
• You will be responsible for a federal and state financial aid program that includes monthly and year-end reconciliation processes.
• You will use systems and equipment including: Ellucian (Banner), Microsoft Office tools, Google Suite, COD, NSLDS, and general office equipment.
• You will provide leadership and oversight of the general front office, under the supervision of the Assistant Director
• You will represent the office at training and conference opportunities when designated as an attendee and presenting at financial aid events.
• Other duties as assigned.

Required Qualifications*

• Bachelor's Degree in related area of study
• 3 or more years of relevant professional experience
• Experience leading projects or staff within financial aid.
• You must be able to demonstrate there are no restrictions that would prevent you from obtaining authorization to NSLDS, COD and other federal financial aid processing sites.

Work Schedule

?Hybrid:

A consistent hybrid work schedule (some days on campus and some days working remotely) is available for this position at this time.  However, this is subject to change based upon the duties of the position and the needs of the department.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

• This position may be underfilled at a lower classification depending on the qualifications of the selected candidate. Underfill: 103602 - Financial Aid Administrator Intermediate
• Bachelor's degree
• 1 or more years of relevant professional experience
   

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely and temporary workers.   More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.