How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

MDentistry: advancing health through education, service, research and discovery.

MDentistry Core Values: Compassion, Leadership, Excellence, Responsibility, Trust, Creativity, and Inclusion

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:

-Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.

-Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Responsibilities*

-Performs critical and complex billing-related functions requiring analysis, evaluation and an in-depth understanding of the accounts receivable system.

-Apply payments and adjustments to patient accounts.

-Research, correct and resubmit insurance claim denials related to billing.

-Prepare dental and/or medical insurance prior authorizations and run reports as needed.

-Service incoming requests, including handling incoming phone calls, responding to emails and written correspondence.

-Provide assistance in training personnel in related billing functions.

-Process refunds and insufficient funds checks.

-Utilize the electronic claim submission system for medical claims.

- Review financial agreements for adjustments.

-Prepare and submit accounting transaction requests.

-Actively participate in team collaboration on best practices.

Other duties as assigned.

Required Qualifications*

Experience in a computerized patient management system. At least 3 years of experience in a dental or medical billing setting that includes experience with prior authorizations of Medicaid and/or Healthy Michigan policies. Demonstrated computer skills to include proficient use of Microsoft Word and Excel. High attention to detail, ability to work independently and meet deadlines are necessary. Outstanding interpersonal/communication skills with the ability to handle highly confidential information. Demonstrated ability to work collaboratively with a team. Candidates must also be able to communicate with diverse populations including staff, faculty, students and patients. Excellent communication skills, ability to multi-task and work well independently. Excellent attendance record.

Desired Qualifications*

Experience with using MiDent.

Work Locations

This position is hybrid, located at the School of Dentistry at 1011 N University Ave and home office.

Additional Information

This is a 2-year term-limited job with a possible extension based upon available funding.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely and temporary workers.   More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.