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Our team in Procurement directly impacts Notre Dame’s mission to change the world by supporting our campus partners achieve their goals and being stewards of their resources. As with all things at the University of Notre Dame, we are looking for the exceptional. Here, exceptional is seen in our teamwork, accountability, integrity, leadership in excellence and leadership in mission.


What’s in it for you?
We recognize there are a lot of great organizations in the world where you can share your talents. What makes Notre Dame special? Well, the amazing people that work here often cite the great work culture, our distinctive mission, the opportunity to build a career, and our endless list of best-in-class benefits. You’ll work for a department that encourages independent work, giving you the empowerment to make decisions that are driven by the mission of the University. You will help campus users with systems support and support to the Strategic Sourcing Methodology, and master many skills which will allow you to grow in this profession.


So what’s it really like to work here?
You’ll have the opportunity to work on a team that aims to get better each day. You’ll be encouraged to try new things, think about creative solutions, ask really good questions, and make mistakes and learn from them. The Procurement Analyst needs to be a dynamic customer service minded individual that will provide the first level of user support through the Procurement Help Desk, provide feedback and ideas to improve systems and processes and conduct data analysis in support of sourcing projects.

The Procurement Analyst will participate in the administration and enhancements of Jaggaer and Concur, two top tier systems widely used in Higher Ed. There will also be many opportunities to create and develop analytic reports and tools to support data driven decision making in the Procurement office.

What’s next?
Please hit apply and tell us more! If you have a resume ready to go, great, but if not, don’t let that keep you from applying. Many talented people don’t always have their resume ready to go, so we can always get that later. For now, if what you’ve read so far sounds like a position you would thrive in; if the prospect of doing what you love for a University with a distinctive mission sounds like a place you want to call home – simply “raise your hand” by applying and starting a conversation with us. We’d love to hear from you.


Job Responsibilities
- The Procurement Analyst will have primary responsibility to provide support for the procurement systems (travelND, buyND) through the Procurement Help Desk.
- Track and report campus user calls, requests and issues.
- Identify trends to assist in the development
of user documentation, training, knowledge base articles, web content and communications to campus.
- In collaboration with the Systems Team, this position may conduct training classes and provide ad-hoc training to campus users
- Support the sourcing process through data analysis, market analysis and report creation.
- Additionally, this position support of the procurement process including, but not
limited to, vendor maintenance and purchase order related requests and notifications.
- Use sound judgment to proactively communicate or escalate issues to management when applicable.
-Team player, positive attitude, and ability to handle multiple interruptions and requests effectively and efficiently is a key attribute in this role.

? At least 1 years job-related experience in a customer service environment.
? Excellent customer service skillsets. Ability to accurately and effectively communicate with all types of campus users (faculty, students, and staff) to diagnose, troubleshoot, and resolve issues in a timely manner. In-depth troubleshooting skills are required.
? Ability to quickly learn, utilize and support new software applications regularly.
? Demonstrate proficiency with the MS Office Suite of tools (Excel, Word, PowerPoint, etc.)

- Bachelor’s Degree
-Previous experience using the University systems for e-Procurement (buyND) and travel and expense (travelND).
? 2+ years of job-related experience providing customer service in an IT support area.