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Tutoring and Resource Center Manager

Green River Community College

Job Description

Tutoring and Resource Center Manager

 

Full Job Description

 

ABOUT THE COLLEGE:

Green River College's student body is made up of approximately 41% Academic Transfer students, 34% Professional-Technical, 15% Adult Basic Education, 3% Applied Bachelor degrees. Green River College has four campuses, including the main campus in Auburn, with satellite campuses in Kent, downtown Auburn, and Enumclaw. Green River programs serve high school graduates, Running Start students (dual enrollment in local high schools and the college), those seeking retraining for the workforce, international students, students learning English, and Continuing Education students. Green River's service areas are increasingly ethnically diverse, comprising African Americans, African immigrants, Asian Americans, Asians, Latinx, Native Americans, Pacific Islanders, and Middle Eastern Americans, among other communities.

COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION:

Green River College is committed to enhancing and supporting a diverse campus environment, incorporating principles of equity in order to promote inclusive practices. Diversity is understood in terms of intersectional identities defined by culture, race, ethnicity, sex, gender, sexual orientation, social class, disability, religion, veteran status, immigration status, and age. Given the diversity of our student population and service areas, we encourage applications from faculty, staff, and administrators with demonstrated experience and expertise in supporting, sustaining and serving people from a wide range of backgrounds and collaborating effectively with others.

PURPOSE OF POSITION:

In direct support of student success, direct the operations of the Tutoring & Resource Center (T&RC). Hire, train, and supervise students and volunteers. Under general direction from a Dean of Instruction, perform tutoring center work using knowledge and experience specific to the program. Devise and implement procedures, rules, guidelines and practices consistent with the mission and goals of the school and the tutoring center. Independently advise students, staff, program participants and the public regarding program content, policies, procedures and activities. Project, monitor, and initiate expenditures for program budgets. Have extensive involvement with students, faculty and staff in carrying out program activities, and coordinate, schedule and monitor program activities to ensure consistency with program goals. Collaborate with other tutoring center directors to help deliver consistent and robust tutoring support services in all areas of instruction.

 

Position Responsibilities

 

  • Oversee the day-to-day operations of the Tutoring and Resource Center, establishing work priorities and ensuring that deadlines are met.
  • Demonstrates commitment to diversity, equity, and inclusion with delivery of all services and resources. Create a safe, bias-free working environment which supports diversity objectives as established by the college.
  • Coordinate program functions with appropriate departments to accomplish program activities; promote the program on campus; represent the program at meetings.
  • Interview Tutoring and Resource Center tutor and staff applicants, hire new employees to ensure a diverse and representative, assign and schedule work, and recommend disciplinary action when necessary.
  • Collaborate with the Institutional Effectiveness Office to review and analyze student success data (disaggregated).Initiate and process all documentation to hire and compensate employees.
  • Develop and conduct orientation and training sessions for peer tutors and office staff.
  • Advise students, staff, program participants and/or the public regarding program content, policies and activities; recommend alternative courses of action.
  • Plan for future program needs. Work closely with faculty and instructional administrators to incorporate student success strategies, academic probation activities, study table concepts, and other innovative culturally responsive tutoring strategies.
  • Collaborate with the other tutoring center directors on campus and have regular meetings to promote best practices and ensure consistency among the various centers.
  • Oversee instructional resources and monitor any textbook or video checkout.
  • Coordinate with Information Technology for computer, technical and software support.
  • Project, monitor, and initiate expenditures for program budgets.
  • Assist in the preparation of grants and proposals.
  • Oversee the preparation of Tutoring and Resource Center publications and web presence, ensuring that all materials are accessible.
  • Perform related duties as required.

 

Qualifications

 

  • Bachelor of Arts/Bachelor of Science degree OR equivalent education and experience.
  • Demonstrated ability to develop, manage and work within budgets.
  • Strong written and oral communication skills
  • Demonstrated experience and skills with inter-cultural competency and humility, and commitment to equity in working with students, communities, and colleagues from diverse backgrounds including under-represented, marginalized, and under-served communities and identities.
  • Effective supervisor skills including coaching and mentoring.
  • Knowledge of computer systems and software.

 

Supplemental Information

 

Attach the following with your completed on line application and responses to the Supplemental Questions (located under the tab titled "Supplemental Questions") to be considered for this position. Should you have any difficulties uploading the below documents, please contact Neogov tech support at 1-855-524-5627 Mon-Fri 6 a.m. – 6 p.m. pacific time.

  • A cover letter which specifically describes how you meet each QUALIFICATION
  • Resume
  • Supplemental Questions

All offers of employment are subject to background checks. (Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.)

Green River College is a tobacco free campus. For more information on the tobacco policy, please visit the following link: https://www.greenriver.edu/campus/policies-and-procedures/general-administrative-policies/ga-2-tobacco-use-policy/

Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report— Green River College’s Annual Safety and Fire Report is available online at www.greenriver.edu/CleryASFR, containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information for the past three calendar years. To obtain a paper copy of the report, please call 253-288-3350.

EQUAL OPPORTUNITY EMPLOYER: Green River College does not discriminate on the basis of race, creed, color, national origin, gender, gender orientation, age, marital status, religion, disability, genetic information or on any other unlawful basis. The college is committed to preventing and stopping discrimination, including harassment of any kind and any associated retaliatory behavior.

The following person has been designated to handle inquiries regarding the non-discrimination policies: Vice President of Human Resources, 12401 SE 320th Street, Auburn, WA 98092-3622, (253) 288-3320. To receive this information in an alternate format, please contact Disability Support Services at (253) 833-9111, ext. 2631; TTY (253) 288-3359.

 

More than Just a Paycheck!

Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career and that your priority is making sure that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package, "including an excellent state benefits package (health and dental plans, option of participating in the State Board Retirement Plan (TIAA-CREF) or in the Washington state Department of Retirement Systems' PERS 3 Plan. There may be other retirement options available under limited circumstances.

We offer 24 vacation days per year, 11 paid holidays per year, 12 days of paid sick leave per year, as well as one paid personal holiday. Other fringe benefits include the ability to participate in a tuition-waiver program, option to participate in WA state's Voluntary Deferred Compensation Program, as well as a supplemental retirement program through TIAA-CREF, We also offer an on-campus fitness center.

Health Benefits:
Medical, dental, life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board.

 

 
 

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