Recruitment Start Date 01/11/2023

Recruitment End Date 02/23/2023

Salary Range 24

FLSA Status Non-Exempt

BENEFITS
The District provides prorated vacation, sick leave, and holidays.

POSITION SUMMARY
Performs routine clerical duties that can be completed in an environment of constant interruptions. Perform receptionist duties for an assigned office. May sort and distribute mail. May answer and direct incoming calls on a multi-line phone system. Receives incoming calls, determines nature of business and directs callers to appropriate destination.

MINIMUM QUALIFICATIONS
A high school diploma, or the equivalent, and two years of clerical/receptionist experience.
Preferred Qualifications



LICENSES AND CERTIFICATES
May require a valid California driver's license.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs receptionist duties as assigned.
• Operates a complex multi-line computerized telephone system to receive incoming and facilitate outgoing calls. Takes and routes calls to appropriate departments or staff. Provides routine information to callers.
• Receives, sorts, and distributes incoming mail. Organizes mail.
• Performs clerical duties that can be handled in an environment with constant interruptions.
• May schedule, coordinate, and/or administer tests/interviews.
• Maintains records and filing of documents/data processed for ready information and compiles reports according to defined operating procedures.
• Performs other duties as assigned that support the overall objective of the position.

KNOWLEDGE, SKILLS AND ABILITIES

• Requires a basic knowledge of the operating characteristics of computerized branch exchange systems, including voicemail and call processing procedures, practices, and techniques.
• Requires general working knowledge of office and clerical procedures and equipment including computers utilizing word processing, and a telephone system.
• Requires sufficient math skills to record numerical sequences, sums, averages, and percentages.
• Requires sufficient human relations skill to convey a positive image of the District, to use proper telephone etiquette and explain services to callers, and to respond to in-person inquiries.
• Requires the ability to successfully receive and route a large volume of calls per day.
• Requires the ability to operate CBX systems, including those with voice mail and call processing.
• Must have the ability to communicate clearly and accurately under stressful conditions.
• Requires the ability to prepare correspondence on standard formats using personal computer word processing.

PHYSICAL ABILITIES

• Requires the ability to function indoors and outdoors performing work of a moderately active nature.
• Requires sufficient hand-eye coordination to use a computer keyboard at an acceptable rate.
• Requires sufficient visual acuity to recognize people, numbers, and words.
• Requires auditory ability to carry on conversations in person and on the telephone, and to hear sound prompts for equipment.

WORKING CONDITIONS
Work is performed indoors where minimal safety considerations exist.

Department Campus Safety

Job Category Classified

Assignment Part-Time

Percentage of Time 49%

Months per Year 12 months

Work Shift Days, Evenings, Weekends, Rotations

Bargaining Unit Classified

CITRUS COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER
It is the policy of Citrus College to not discriminate against and to encourage a diversity of applicants based on national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, physical or mental disability, use of family and medical care leave, genetic information, military or veteran status, gender identity, gender expression, or because they are perceived to have one or more of the preceding characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

ABOUT TRANSCRIPTS
– Candidates must upload copies of all transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications for this position.
– Official transcripts will be required at the time of the job offer.
– Transcripts must be from the awarding institution and must show that the degree has been awarded (or conferred) and the year.
– Degree(s) must be earned (or conferred) from accredited institution(s) or an equivalent foreign institution by the first consideration date for this position.
– All degrees must be verifiable on a legible transcript by the indicated first consideration date for this position.
– Foreign transcripts must be transcribed in English AND evaluated for U.S. equivalency by a bona fide U.S. evaluation service.

SELECTION PROCESS
– A selection committee will review application packages of those candidates who have met the minimum qualifications for this position and will select a limited number of qualified candidates for an interview.
– Each candidate may be asked to make a presentation on a topic of the selection committee's choice. The candidate will be informed of the topic when an interview appointment is scheduled.
– Each candidate may be asked to provide a sample of his or her writing ability just prior to the interview.
– Travel costs must be borne by the applicant.
– Final candidates for faculty, management, and supervisor/confidential positions may be interviewed by the Superintendent/President.
– If selected as a finalist, the candidate permits the District to contact the current and former employer(s) to investigate past employment history.