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Administrative Support Assistant II
Job Description
- Class Description
The purpose of this class is to provide professional level administrative support services to assigned department or program.
- Minimum Requirements
High school diploma/GED and five years related experience or Associate's Degree and three years related experience; knowledge and experience using Microsoft Office applications; must complete and pass Microsoft testing modules and demonstrate the ability to type 50 wpm.
- Class Specific Essential Duties
- Assist and provide information to students, faculty, administrators and the college community.
- Assist in planning meetings, special events, and with special projects.
- Serve as liaison between department or program and other offices or organizations.
- Research, analyze and process data into college systems.
- Maintain records and files.
- Answer, screen and direct telephone calls.
- Compile reports, documents, forms and correspondence.
- Create and track check requests, requisitions, work orders and other request forms.
- Process and manage all relevant course, program and/or personnel paperwork.
- Position Specific Essential Duties
- Maintain and monitor student support services and workplace literacy budgets, review accounts, resolve discrepancies, and reconcile billing to include third party billing.
- Assist with special projects such as preparation for Service Provider Agencies' Network (SPAN) general assembly held twice a year, and editing the SPAN directory.
- Develop spreadsheets and create and manage databases in order to compile, create and input data into the college systems.
- Coordinate production and distribution of ID cards for all CAFL students.
- Research and evaluate issues toward resolution of employee contract disputes, forwarding unresolved issues to the coordinator.
- Processes CAFs, contracts, registration cards, and rosters for class startups and completion, ensuring appropriate paperwork is done in a timely manner for CTE unit
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