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Senior Systems Administrator

Fordham University

Job Description

Senior Systems Administrator

Information Technology, Rose Hill

Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

  • Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.
  • We offer tuition remission for employees and their dependents
  • A generous immediate employer match towards a 403(b) retirement plan.
  • As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
  • As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.
  • University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Position Summary

The Senior Systems Analyst works in the context of a collaborative team as expert in their area of expertise to research, analyzes, and designs solutions to meet the needs of an organization and that will integrate with existing and future solutions.

Essential Functions

  • Maintains a high level of competency several of the following areas of focus: Systems Engineering, specifically with respect to supporting the following technologies: Windows Systems Management, CI/CD (Continuous Integration/Continuous Deployment),Windows Security support (patch and vulnerability management),SSL Certificate management (Knowledge of InCommon preferred).
  • Additionally maintains knowledge and/or awareness of: Active Directory, Systems Virtualization(Nutanix, VMWare), Enterprise Storage management (Dell/EMC Isilon) Cloud Infrastructure as a Service (AWS, Azure), Vendor Management, Process Automation/DevOp, System Lifecycle management.
  • Responsible for System Design and advising on the Architecture of University servers infrastructure. Must be able to model and plan current and future system states, including process maps, flow charts, and diagrams. Scopes project implementation and ongoing operations costs, deployment timelines, and key lifecycle planning dates.
  • Provides a leadership role for medium to large projects on systems infrastructure, or works in a team on large, high profile initiatives.
  • Works on moderate to advanced technical projects or business issues. Advises team activity in the identification of many of the following: business requirements, functional designs, process designs, prototyping, testing, training, and defining support procedures, service levels, and restoration objectives in the event of a loss of service.
  • Promotes adherence to proper processes and procedures as defined in latest documentation and industry trends, pertaining to infrastructure, design, configuration, process and procedures for systems services. Amends documentation as needed.
  • Needs to be available for support (which may be off-hours). This includes acting as on-call resource during extended coverage periods on a rotating basis; Overnight, and weekend support; participates in Incident Response, Disaster Recovery, and Business Continuity testing or execution as needed.

Additional Functions

  • Functional expert, responsible for planning and executing major aspects/components of projects.
  • Provides technical expertise and guidance to team members and work processes.
  • Contributes to evaluating and making recommendations on resource requirements on projects.
  • Provides work direction/coaching to team members.
  • Managerial and supervisory responsibility for several technical professionals within a function.
  • Develops hypothesis and identifies data needed to evaluate.
  • Selects and validates alternative ways of gathering data.
  • Evaluates alternatives and recommends solutions.
  • Communicates status, progress, and impact to management.
  • Resolves issues in a timely manner.
  • Reviews team’s work for quality and thoroughness.
  • Identifies current industry trends.
  • Demonstrates understanding of complex transactions and related configuration options.
  • Develops work plans for components of engagements.
  • Develops implementation plans for specific components of the strategy (i.e., work plan, transitional architecture plans).
  • Executes complex infrastructure build activities (e.g. LAN, WAN, Server, Database, Desktop).
  • Reviews team’s work for quality and thoroughness.
  • Identifies critical success factors to test plan.
  • Displays awareness of technology tool trends and potential applicability.

Required Qualifications

  • Bachelor`s Degree, or in lieu of the degree, a minimum of 8 years of relevant experience.
  • 8+ years relevant experience.
  • Planning and designing complex systems architectures, specifications and applications.
  • Analytical/problem solving, troubleshooting and technical skills.
  • Independent management of own work flow and work outcomes.
  • Demonstrates expertise in:
    • Specific application of concepts within area of technical expertise.
    • Developing and delivering presentations of technical matters in a clear and understandable manner.
    • Customer service.
    • Ability to interact professionally with staff and faculty.
  • Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Preferred Qualifications

  • Prior experience supporting IT in a University Environment.
  • Basic understanding of the external environment and how it affects academia in general and Fordham in particular, including technical, legal, financial and social influences.
  • Strong understanding of technical, business and cultural environment of higher education in general and Fordham in particular.
  • Strong skills in the performance and supervision of the customer service, interaction and collaboration with vendors.
  • F5 (Load Balancer) management and support.
  • Ansible Scripting to help with server build and decommission automation.
  • Familiarity with RHEL

Minimum Starting Salary: $85,000

Maximum Starting Salary: $105,500

Note: Salary is commensurate with qualifications, experience, and skills.

FLSA CATEGORY: Exempt

START DATE: ASAP

APPLY HERE: https://careers.fordham.edu/postings/4458

ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer – Veterans/Disabled and other protected categories

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