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Training Manager - Workforce and Community Development

Holyoke Community College

Job Description

Training Manager - Workforce and Community Development


Full Job Description


Under the general direction of the Assistant Vice President (AVP) for Adult Education and Workforce Development, the Training Manager directs the activities associated with the development and implementation of multiple grant-funded workforce development training programs, including staff supervision, program continuous improvement, and sustainability planning. Oversees day-to-day operations of designated programs, including scheduling, logistics, materials and supplies, staffing, curriculum oversight, and program evaluation. This position represents the college within the workforce development system of the region as well as with other community colleges and with departments on campus to provide programing which meet the needs of area businesses and meets the career and educational goals of individuals.


  • Provide leadership in the development of Workforce department/program goals and objectives. Works within the regional workforce development system, i.e. area businesses, the Workforce Investment Boards, the One-Stop Career Centers, economic development agencies, state services, other community colleges and institutes of higher education, area school districts, training vendors and instructors, to create and implement best practice models of high-quality workforce programs which can be replicated and sustained at HCC.
  • Provides direct supervision to program staff, manages designated workforce programs and services, builds collaborations, and facilitates the design of training curriculum to address the needs of businesses and individuals and responds to community. Monitors budget versus actual revenue and expenses. Develops and implements contingency plans as needed.
  • Supervises staff in data entry, tracking and follow up. Develops program progress reports as required by funders or the College.
  • Works within the college to build collaborations with faculty and staff in other college divisions and within BCS that will provide lasting and sustainable solutions to the workforce needs of the region, both for companies and individuals. Works internally with HCC faculty and staff to identify current and future workforce issues as well as methods to implement these initiatives, e.g. the development of career pathways and Credit for Prior Learning opportunities between non-credit training and credit career programs.
  • Facilitates the design of designated training programs and courses, and academic and employment career ladders (pathways). Facilitates the design of training curriculum to address the business’s strategic planning needs as well as identified skill gaps or training needs. Programs include but are not limited to healthcare, education, business and technology and other career offerings. Markets/Plans new and recurring training in collaboration with the marketing and public relations staff of the college and other departments.
  • Oversees program outreach and recruitment activities, and plans for continuous improvement to equitably meet enrollment, completion and placement goals, consistent with HCC Strategic Plan and Equity objectives for diversity and inclusion.
  • Attends meetings at the request of the AVP and/or Vice President for Business & Community Affairs.
  • Performs special projects and related responsibilities as initiated and requested.
  • Performs other related duties as assigned.




  • Bachelor’s Degree in related field;
  • Two (2) years successful managerial experience in a post-secondary education/training environment or business/sales operation;
  • Experience in developing new programs and services; developing collaborative partnerships with outside organizations; establishing departmental goals; developing marketing strategies; recruiting qualified workforce development trainers and consultants; designing public offering schedules, people and supervisory skills;
  • Successful project management experience;
  • Knowledge of workforce development training grant funding;
  • High level of skill at building/maintaining collaborations;
  • Demonstrated commitment to Diversity, Equity and Inclusion;
  • Proficiency in Microsoft Office Suite;
  • Familiarity with quality assurance and continuous quality improvement methods, preferably in a workforce development or adult education environment;
  • Ability to multi-task and prioritize activities and to supervise administrative and instructional staff;
  • Excellent written and verbal communication skills and proven ability to design presentations and present on workforce development topics to individuals and large groups;
  • Knowledge of employer expectations and experience working with a diverse customer population.

EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.

  • Master’s Degree in closely related field;
  • Five (5) years successful managerial-level experience in a post-secondary education, training, or sales environment;
  • Bilingual English/Spanish speaking skills;
  • Familiarity with the business community of Western Massachusetts and the workforce development system of the region.

Are you excited and interested in this role but don't meet every requirement? We encourage you to apply anyway. A LinkedIn Gender Insights study shows that women and people of color are less likely to apply to jobs unless they meet every qualification.

Holyoke Community College is dedicated to Equity, Diversity, Inclusivity, and Belonging, so we genuinely encourage you to apply even if your experience doesn't align perfectly with every qualification in the job description.


Full-time, Non-Unit Professional position

Salary Range: 
$55,112 - $60,848.11/year; comprehensive State benefits package
Hours: 37.5 hrs.
Funding Source: Grant

Please Note: Candidates for employment should be aware that all Holyoke Community College students, faculty, and staff must be fully vaccinated by the start of your employment. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.

  • All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
- Pre-Employment Background check, including Criminal History will be conducted for all positions.

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.

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